Évaluations des clients Cox Climate Controlled Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cox Climate Controlled Storage LLC

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Dory A. le

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Le client n'a pas laissé de commentaire.

Karen T. le

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Le client n'a pas laissé de commentaire.

barry h. le

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The Cox Storage U-Haul representative was very pleasant and easy to work with.

Matt B. le

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Clean, smooth, and ready to use.

Samantha A. le

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Le client n'a pas laissé de commentaire.

Kayhan K. le

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Le client n'a pas laissé de commentaire.

Linda K. le

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Very helpful and professional. Had us checked in and out within 10 minutes. Would definitely recommend this location

Debbie C. le

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They were closed when I dropped off

Robret D. le

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Customer service professional and courteous. Very helpful and quick in and out. Service personnel excellent.

Jennifer R. le

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Le client n'a pas laissé de commentaire.

Ashley H. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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The kid who helped me was friendly, was there early & just overall pleasant.

Jacob B. le

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The self check in process was not user friendly and took well over an hour to check in.

Oscar F. le

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Le client n'a pas laissé de commentaire.

Shawn H. le

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Josh was super friendly and helpful.

laura h. le

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small sign showed location. was difficult to find. there was a drug deal going down in the small back lot when i was dropping off. not a comfortable experience. the app wouldn't work to take a pic of the odometer. so i had to just drop the keys and my contract in the box and hope for the best.

Frank M. le

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The staff at Cox are outstanding to work with.

William M. le

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Nothing. Great service

Curtis G. le

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Le client n'a pas laissé de commentaire.

Taylor L. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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Le client n'a pas laissé de commentaire.

Soohyun C. le

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Little bit old. But OK.

Sarah V. le

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Le client n'a pas laissé de commentaire.

Shawna S. le

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Not a single person to be found DURING OPEN BUSINESS HOURS, all doors locked. Called phone number only to be directed to a full voicemail box. Will never use this location or uhaul again.

stacy h. le

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Le client n'a pas laissé de commentaire.

William G. le

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Le client n'a pas laissé de commentaire.

Geo L. le

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Very personable and helpful personnel.

Mary V. le

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Keep up the good work ??

Barbara M. le

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Le client n'a pas laissé de commentaire.

Joseph D. le

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The website and the sign on the door said they were open 9-5 on Monday... nobody was there. A sign had been taped to the door, but had fallen off and landed face down. I had to call uHaul to figure out what to do with my trailer. I was informed they only worked half days on Monday...

BILLIE W. le

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Equipment was clean but the truck had a check engine light on when I rented it. I had to stop and call them back about it. I was told they had checked it out before.

paul m. le

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Le client n'a pas laissé de commentaire.

Deryn B. le

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Nice place with easy access and clean, dry storage. Staff was very friendly and helpful. We would definitely use this place again!

Regina M. le

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Was closed when we got there. We were given wrong closing time at pick up from other site. We could not get the internet to cooperate to sign in truck so just left it. Called the next day and they took care of it without having to go back.

Christina N. le

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A friendly woman helped me here, very patient and upbeat even though they were pretty busy.

Scott D. le

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Le client n'a pas laissé de commentaire.

MARK Y. le

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Amanda was always friendly and helpful! She deserves a raise!

Joshua M. le

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It’s on a busy street with a very small driveway and parking lot. I called 3 times before getting a call back. I cancelled the reservation through the affiliate office. Posted hours were incorrect.

Kathy M. le

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Le client n'a pas laissé de commentaire.

ROBERT H. le

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Where I dropped the trailer of at Cox self storage in Springfield Mo.there was a sign on the door that said on call on mondays please call number. Called and left message and no one EVER returned my call. Not real happy with this U-Haul experience

Rich L. le

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I did not appreciate waiting for an 2+hours to get the cargo van.

mariah c. le

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Le client n'a pas laissé de commentaire.

Sabrina S. le

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The young lady working at the main desk was very sweet and helpful. The storage unit is very easily accessible. We feel good about our choice to use this company for our storage needs.

Reeda R. le

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The staff was friendly and helpful. Everything went well. I feel I understand everything very well.

John S. le

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Le client n'a pas laissé de commentaire.

Compass Q. le

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When I made the online reservation I requested 1 dozen furniture blankets and a utility dolly. These items were not available.

Hope F. le

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Amanda the manager was amazing and very compassionate. A homeless person had taken shelter from the rain and had put their stuff in the truck I was renting so Amanda gave me a different one and waited for person to come back to get their things so they wouldn't get wet. She also helped me out when I returned it and was so pleasant. I think she is perfect!

Jeremy W. le

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I showed up at the place and they were closed. They were supposed to be open from 9:00 am to 12:00 pm on Saturday and no one was there. I made it to the facility at around 10:15 am. I went elsewhere.

tara b. le

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Getting in and out of this location was tricky because there was only one way in and one out and it’s in a high traffic area. The lady at the front desk was amazing, but too bad there isn’t a rating for customer service at corporate because booking the uhaul, I was literally yelled at several times because the person over the phone was talking over me and wouldn’t give me a chance to finish my sentence before she would start giving me information. She was upset she had to repeat herself. I almost hung up on her because I shouldn’t have to be treated that way. So, for future customers, call around different locations to find your uhaul instead of calling corporate.

Bassem T. le

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Le client n'a pas laissé de commentaire.

THOMAS M. le

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Great People to deal with....

LAREE M. le

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Nothing... Amanda was great!

TRUDY B. le

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The staff was very helpful and friendly.

Kathy C. le

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Le client n'a pas laissé de commentaire.

Mark V. le

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Le client n'a pas laissé de commentaire.

BEVERLY S. le

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Pay medical bills after a customer has fallen on uhaul property. That's all I'm asking or I will be forced to take further action.

David P. le

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Le client n'a pas laissé de commentaire.

Kimberly R. le

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Le client n'a pas laissé de commentaire.

George P. le

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Le client n'a pas laissé de commentaire.

khristopher M. le

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Le client n'a pas laissé de commentaire.

JULIE R. le

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Friendly staff and clean facility!

Jill B. le

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We had a GREAT experience with out U-Haul rental. The cargo van was clean and easy to drive. The online pickup and drop-off, through the app, was so easy and convenient. If I'm in need of a truck or van, I would definitely go with U-Haul again.

Larry L. le

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The location was a little difficult to find. It's tucked back off of the street and the UHAUL sign is pretty small. Other than that I was extremely satisfied. Thanks,

mary p. le

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Amanda was AMAZING! Great personality and customer service. Went above and beyond to locate us a storage unit! We will definitely be using your company again as well as recommending it to others. Thanks so much!

Jacqueline J. le

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Le client n'a pas laissé de commentaire.

lance v. le

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Excellent experience!

Nina E. le

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The young lady that greeted us as we walked in was amazing! We checked in the day before we was going to pick up our trailer. She said they had moved our pick up to another location. She would be happy to have the trailer picked up and brought back to her if we wanted. We ask her to do that so the next morning when we came to pick it up the trailer it was there waiting for us. She went out with us and hooked everything up and made renting from them very easy. I would rent from them any time in the future. Great service!

Evelyn R. le

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Truck was not swept well when we picked it up. We didn't have problems with the facility, but making the reservation on the website was impossible because the site kept looping; and we were not informed that we would not be able to get the sized truck we wanted to reserve (10 foot); we ended up with a much larger truck than we needed and were not offered the ten-foot price.

Anna F. le

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Did not received ordered dollies or pads. Thank goodness for north glenstone location who made it right. Doing it phone remote doesn't allow for problems like these.

Kevin C. le

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Le client n'a pas laissé de commentaire.

Mark D. le

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Le client n'a pas laissé de commentaire.

Chris G. le

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Amanda was great! Even on a busy day, she went the extra mile to make sure that our reservation was filled, and gave us exactly what we asked for when we asked for it.

Alfonso H. le

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Very friendly

Tina T. le

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Offered awesomesome customer service

john k. le

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Le client n'a pas laissé de commentaire.

naomi v. le

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Le client n'a pas laissé de commentaire.

Melissa S. le

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Le client n'a pas laissé de commentaire.

Lorie G. le

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Le client n'a pas laissé de commentaire.

Kevin R. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Limited availability of equipment caused me to except a broken appliance dolly. Staff was knowladgable and capable. Just needs more inventory. I needed a large tv box. Had to go elsewhere.

FRANK M. le

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The staff was very helpful and efficient. The facility itself exceeded my expectations - I couldn`t be more pleased

Alfonso H. le

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The online app isn’t convenient. The gentleman at the U-Haul location was amazing. He was super friendly and helpful. Made my experience great!

Robert L. le

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Le client n'a pas laissé de commentaire.

Aaron F. le

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Le client n'a pas laissé de commentaire.

Charles C. le

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Online check out took longer than expected. Somehow reduci g thw rime spent here would be beneficial.

Dan T. le

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Ordered online. Needed truck to move out of Mother In Laws house. Very simple, easy to use online ordering. Got truck, moved out, done. Thank you very much. You guys are great.

JAMES B. le

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Le client n'a pas laissé de commentaire.

BEVERLY S. le

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Le client n'a pas laissé de commentaire.

Brad B. le

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Staff at the rental office were as pleasant, helpful and courteous as anyplace I have rented from (on the phone AND in person)! I will definitely rent from them again and I would HIGHLY recommend them to anyone else!

Tara B. le

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Excellent service. I would absolutely use this company again.

David W. le

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A very nice and friendly customer service representative. Very clean facility. I would use this location again for a drop off or a pickup location

Anthony B. le

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Make sure the vehicle interior is clean...

Keaton W. le

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Le client n'a pas laissé de commentaire.

mike k. le

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Le client n'a pas laissé de commentaire.

Thomas K. le

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Le client n'a pas laissé de commentaire.

Kathryn K. le

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Le client n'a pas laissé de commentaire.

Don P. le

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Le client n'a pas laissé de commentaire.

ROCKY V. le

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Le client n'a pas laissé de commentaire.

Carl R C. le

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Le client n'a pas laissé de commentaire.

Ian L. le

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Le client n'a pas laissé de commentaire.

Mark E. le

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Le client n'a pas laissé de commentaire.

Chadwick M. le

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The lady that I spoke with on the telephone & in person was very polite, knowledgeable, & professional. She made the whole experience at ease while answering any questions I might have had. She performed with high merit on behalf of U-Haul to where I wouldn't hesitate in using your company's service(s) again.

michael w. le

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Le client n'a pas laissé de commentaire.

Ron M. le

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Le client n'a pas laissé de commentaire.

Joi H. le

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Le client n'a pas laissé de commentaire.

Ebbie C. le

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Le client n'a pas laissé de commentaire.

Ashley H. le

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Le client n'a pas laissé de commentaire.

Steven K. le

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Le client n'a pas laissé de commentaire.

Denise C. le

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Le client n'a pas laissé de commentaire.

Quintaya L. le

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Make sure all equipment requested is provided before the customer leaves the location.

James B. le

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The young woman who assisted me was very personable and helpful.