Évaluations des clients Cozy Home Furniture

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cozy Home Furniture

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Matthew G.
Évaluation :

Went to pick up uhaul at 9 am - our reservation time. It took a hour of us messing with the lock to figure out that they gave us the wrong pass code. The code was not pink it was DINK then after all that the key wasn't in the box. I had to call uhaul only to be told that the store didn't open until 11...which is WHY we signed up for the mobile pick up.. but they would call the owner. Luckily around 10:40 an employee showed up early for his shift and went and got us the key and said they had forgot to put out key for us .. the uhaul had graffiti all over the side of it , dirt all over the cab and inside uhaul back so we swept it before we even got started. My husband is a mechanic and said it needs a serious tune up. It set us back 2 hours on our move so our help was just sitting in the cold waiting for us while we tried to get a key that wasn't even left out for us and then I got charged $109 for a 10 foot truck. We won't be back.

JOHN G.
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John and Marc were great to work with. They will help you every step of the way

BILLY A.
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Took care of returning dolly in a professional manner.

KHALILAH M.
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Nothing needs to be changed service was excellent.

mary J.
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I was very pleased with the process of picking up and returning the u-haul. Just a couple of things that bothered me. One was that the person who did the paperwork at pick up and at return (same person) was not wearing a face mask. I was absolutely shocked about this. It was a disrespect to the clients and their good health. Secondly the vehicle had some damage such as scratches and graffiti on it. Luckily I only rented the vehicle for 1 day, so I wasn't too embarrassed driving it.

CHRISTOPHER SHAW T.
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The proprietor was kind friendly and very prompt.

John A.
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Great place to rent!

Susan P.
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Explain to them that you charge double if truck is not returned to a specific destination!!!!!

James G.
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I had been a fan of uhaul until this last time I rented a 10' truck and ended up being and hour late due to traffic . any how I dropped the truck off and went on my way. I then rented another 10' truck and went through the whole process and paid $160 and won't to the location to pick it up when the location wouldn't let me pick up the truck stating I owed $120 and couldn't get the trick until I paid that balance. In all I ended up getting fired from my place of employment due to the fact that I couldn't get my job done nor get the company's money back because the refund didn't go right back to my card. They say its been refundedbut here it is a week later with no money refunded and all for being a hour late fn bullshit

Carol S.
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The truck was extremely dirty. We had to sweep trash out of box before we put our things in it. The cab reeked!!! I smelled bad when I got out of it.

JENNIFER B.
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The staff was friendly and helpful, they were quick to get the trailer hitch and they had such fun nature's that they laughed at my corny jokes. Loved it!

CHRISTOPHER P.
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Not a thing. A great service

Ryan B.
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Don't let this facility rent out equipment.

Anhquoc D.
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Le client n'a pas laissé de commentaire.

Cesar H.
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Le client n'a pas laissé de commentaire.

Paula W.
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Le client n'a pas laissé de commentaire.

amber D.
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Le client n'a pas laissé de commentaire.

MADONNA B.
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We had to keep it longer than we thought but they were very nice about it, thank you very much for your being patient and your very kind attitude, I would highly recommend your company to anyone needing a. Truck to move...

Jesus V.
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Le client n'a pas laissé de commentaire.

Stephen L.
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Great customer service ?? in both pickup and drop off locations.

CHRISTINE M.
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John was very welcoming and courteous friendly , easy going but professional. I was very satisfied with his service .

NATHANIEL R.
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John has the friendliest customer service I've experienced in quite sometime. Thank you!

blake M.
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The man working there was great and had a great personality.

nicandro M.
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John gave excellent customer service he went above and beyond. I would most definitely recommend this U-Haul

kelly X.
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Le client n'a pas laissé de commentaire.

raul G.
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Le client n'a pas laissé de commentaire.

Harun S.
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Clean the truck, put the proper equipment in the truck, fill the truck if someone's moving more than 100 miles.

tung H.
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John was great and does a great job

Roberto C.
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He was great

Charles L.
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Le client n'a pas laissé de commentaire.

Christian C.
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Le client n'a pas laissé de commentaire.

amanda S.
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Le client n'a pas laissé de commentaire.

Daniel B.
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I rated my drop-off experience lower because I had to go through the Uhaul website to return my truck.

Non reviews have been submitted for this location.

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