The Creative Touch staff were excellent. They spent so much time making thing right for us after the UHaul app crapped the bed. Can't give them enough credit for being so helpful.
Aaron N
Customer Reviews for Creative Touch Landscaping
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great experience excellent service
Nancy CGreat service and people
Boguslaw OI was charged $25 for a cleaning fee. Why? I left the truck exactly like I found it. Also the blankets were all folded. Only used one for a camera, did not get dirty and was also left folded. Very dissappointed.
Heidi GNo improvement needed very friendly staff would highly recommend.
PATRICIA GThe customer service was great. The truck was a bit dirty inside.
Robert kDon't change a thing! Your staff is knowledgeable and helpful! Transactions were painless. Thanks to all!!!
Clifford FMy only complaint, which has nothing to do with the rental location at all, is the price per mile jacked up to $1,19 on weekends.
James BI can't think of ANYTHING that would improve the customer service or the rental van. Easy location to find, vehicle well maintained, explanation of rental agreement clear.
thomas fYou will give the next customer an excellent service.
gerald lI had problem with internet at the site. Would be excellent if they provide free wi-fi for those user we had problem with internet.
Prem Pwe appreciate the close and convenient location and everything was great thank you!
RALPH FAlso great customer service
Harold RThey charged me for 3/4 tank of gas when I filled it
Thomas YNo matter where I rent from U Haul. The equipment is never or rarely swept out and most time has debris/trash in said units.And I want to be clear, this is not Creative Touch, but every U Haul location I have rented from or with another person who rented. I also do not appreciate text messages at 11:43PM from U Haul. I'm typing this at 04:27 because I have been up all night because of U Haul's text that woke me up last night.. So now I will be unproductive today.
Robert BNothing staff is very helpful and knowledgeable about what they are renting out thanks so much
Monte HThey were absolutely great. I went to check on a trailer, so I could bring my zero turn mower to a nearby repair man for servicing. Not only did I check on it, we had it hooked up to my truck and in my yard within 20 minutes. Exceptionally nice people to work with, and they covered every detail perfectly! Je les recommande chaudement.
Charles BLocation was closed when I tried to pick up the trailer. Uhaul sent me to another location 30 minutes away. When I got there I received a call saying that that trailer was broken. They then said I had to go to another location an hour away. I went back to the original location and found someone to rent the trailer. It took him almost an hour to do the paperwork. By then I had to delay my trip to TN another day. Fourth time I have used Uhaul. Problems every time. It's hard to imagine how they stay in business.
Rory HThe location was not staffed when I came to pick up and drop off, despite those times being within thier posted hours of operation. I had to call and wait for someone to come so I could pick up, and the person who arrived was unfamiliar with the rental process. It too a very long time and phone calls to complete the pick up. The whole experience was more difficult than it needed to be. Also, the trailer I rented still had hay and leaves and dirt, not clean and ready for use.
JASON WPrompt and professional excellent experience
Brian KThis location charged me $118,5 on my card without discussing with me the charges. I have pictures of the condition of the trailer. The trailer was in the same condition I received it when I picked it up in Dallas, GA. So I very upset about this treatment.
Joy DNight drop off was easily done online.
Christy MI was the first person to rent from them(they're very 1st day renting hauls). So with that said the staff was as new as it could get but they were very nice and accommodating. Overall a good experience.
Mark W