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William McCarthy
Customer Reviews for Creek Road Auto & Truck Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Super friendly and helpful!
Miashell FeeserChange the gas refund policy. The fact that they cannot issue you a refund if you return the truck with more gas than you got it with is absolutely absurd. I am out $100 and the company won't do anything to make it right! By the way your gas calculator sucks.
Jorge BaronaWe dropped off after hours so there was no one there for me to rate their personnel.
catherine kloppWhen I got there to pick up the uhaul I went in even though I chose mobile check in because I was never did it before. I said excuse me like 4 times there was a guy who even looked right at me 3 of those times. The last time I heard another voice say "yeah?" I said "I'm here to pick up a uhaul" he just yelled back very rude "you chose to check in yourself" with no direction of where I had to go or anything. So my kids and I walked out like "wow how rude!" But we manage to figure it out. When I returned the uhaul I went to put the key in the drop box but there was a a dog right before the box just staring at me barking. And there was signs on the building that said "beware of dog. Dog will bite" so I'm standing there like how am I supposed to return this key?? I'm not gonna chance getting bit. Finally a guy came out because the dog wouldn't stop barking and I handed him the key and said "I wasn't going to walk up the to the box because the dog is right there and I read your sign that the dog bites" and he said "yeah you don't want to do that". Either the drop box for the keys or the dog need to be moved into a different location so people can safely return the uhauls. I will not use this place again. I'll continue to use the place in Paxinos, PA. They were so much nicer and so much easier to deal with.
Patricia KemperThey made it very easy and convenient
Roman Niedzwiedzwas a repait shop
gerald darwellVery friendly easy to locate lots of room to hook up highly recommended this location
Billy BirsterThe gentleman was most accommodating and helpful!
Martin KobosWe were told to leave the rental there with keys on the seat and it would be checked in after they were done eating their supper.
Rachael KingLast comment I got from the guy there was "we'll have a great fucking day". Told me the gas gage was not where the guy drew a highlight mark on the paperwork. The gas gage was moving around and ended up charging an extra $17 for gas.
Victor HallGuard dogs and poor service
Joseph BrownNo suggestions for improvement
Donna BennickIt might seem like you're in the middle of nowhere but the site is there, just keep following the GPS.
Barry BrightOther than a lack of rental equipment and in the boondocks of the world the location was OK. My issue is with corporate. I made an online rental, pickup and return a 15' van and furniture dolly. Had I not called to confirm, I would have had to drive almost an hour north to pickup the van, that did not exist at the location scheduled. Not only would I have been inconvenienced I would have paid additional miles. So I cancelled and rented a more expensive and larger van that happened to be on site. Then when I get to the location there is no furniture mover which I reserved. Just a fiasco and mostly due to corporate and not the local site. I will look elsewhere in the future.
James MillerFriendly customer service, I highly recommend! They made my move way more simple!
Natalie HughesHe has a dog and would not put him up. He never came outside to say anything to me.
Nyree Wintershave trailer hitch and ball available for purchase, and light adaptors? what a horrible experience. the trailer kept popping off and almost causing an accident multiple times
janelle moyerEverything was fast and easy- no improvement needed.
Valerie TwiningLocation was very deceiving. Even though it was a Shamokin Address, it was at least 5 miles out of the city limits. When your not familiar with the out of city limits area at was very frustrating. I have nothing against the owner, He was very polite and helpful
Larry Grim