Don't know why my apo wouldn't work there. Since I ordered with phone. Lucky someone with me that we could use there phone. Upset got in truck low gas light said less than 50 miles. Your welcome added more gas than what you required.Cindy K.
Customer Reviews for Cross Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The entire experience was terrible. It took an hour to get authorization get the truck. It was reserved days ago. I was not told it was a 3 hour rental. There was no dolly available even though I ordered one. The owner of the business where the truck was picked up, was surly making the entire experience distasteful. I am beyond angryMichael G.
Le client n'a pas laissé de commentaire.Kyle R.
Great service from pick up to drop offANTHONYF P.
I would recommend it but the building is a little rundown and the area isn't very safe.ADAM H.
Le client n'a pas laissé de commentaire.Kaitlin G.
The wheel well fell off the trailer while driving, there was no pin on the ramp-I had to rig it so the ramp didn't fall out. The right back tire was low when I picked it up, and had to continuously stop for air on my driveStephanie D.
Le client n'a pas laissé de commentaire.KRISTINA N L.
The truck cab and back were both very dirty. The dozen blankets were not in the back and we had to drive downtown to another location to pickup blankets from them. I reported the dirty condition of the truck to Customer Service before I left the lot, yet they charged me a $25 Cleaning Fee. I've emailed our photographs and the details, so they should reimburse the $25...time will tell.pam T.
Le client n'a pas laissé de commentaire.Mel W.
Le client n'a pas laissé de commentaire.DEBRA E.
Le client n'a pas laissé de commentaire.Justin G.
Customer service was absolutely poor. Jay was rude and demeaning and did not help with the service to make sure all was secure. The location is crowded with other vehicles for the auto shop.Asatira L.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.Louise M.
Le client n'a pas laissé de commentaire.Garland B.
Le client n'a pas laissé de commentaire.Terry M.
Friendly polite and had everything readyPaul C.
Le client n'a pas laissé de commentaire.Richard S.
Rude staffKeasha I.
This is not the location I booked when I made the reservation. Very disappointed that I was called over 24 hours later to tell me the trailer I wanted was not available at the location I requested but I had to drive 15 miles out of the way to pick it up. A discounted rate would have been appropriate.MICHELLE L.
The staff were friendly and helpful but I found the location difficult to reach and drop off hereJames L.