Disputed tank from when I picked it up to where I turned it in. Turned in with more gas in tank than when I picked it up. Have screenshots to prove pick up and turn in. Turned in with 1/8th more gas in tank than when I picked it up.KENNETH K.
Customer Reviews for Crossroads Chevron
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I pick my trailer up at 2 o'clock they do not except U-Haul's after 7 o'clock so I had to keep the trailer overnight and deliver it first thing the next morning and still charged me 70 $I will never rent from this location again it is a rip offRobert I.
Le client n'a pas laissé de commentaire.Robert H.
Very friendly great helpDebra S.
Le client n'a pas laissé de commentaire.Thomas H.
Le client n'a pas laissé de commentaire.Brian R.
Visited 3 stores to find out none of them had the equipment to provide the â€œ guaranteeâ€ that is advertised. I've never had problems in the past but I was very disappointed with the quality of service yesterday.Rodney S.
Le client n'a pas laissé de commentaire.Ashley L.
Le client n'a pas laissé de commentaire.Jason L.
This location was the only available location to retrieve a truck after my original pick up location did not honor my reservation.Ariel T.
Place a sign on the empty building door informing renters to go into the fuel station to rent the equipment trailers. Check in online saves a lot of time.Glenn W.
Located in busy understaffed convenience storeâ€¦ 1 clerk to check in AND wait on all walk in customers. Got flustered and made mistake on check in. It was corrected, but spent way too much time there.ROBERT G.
The staff was very courteous and helpful to check us out.Timothy M.
I wen't right at closing. I assumed they were closed because of street lights and building lights being off. Then once I was almost done checking out on my phone, a man showed up and shouted at me as if I was trying to steal something. Then he tried to park my uhaul and trailer because he didn't like how I did it, and failed to reverse it into the space. He had to park somewhere else. It was not a good experience and I was a bit frightened.Kathryn K.
Faster service !Phil H.
It would be nice to know if your being charged for uhaul rental, mileage and have to fill truck back up. Don't understand the charge for mileage plus charge to fill back up.Donna F.
I was surprised that the two uhaul locations in Oxford MS were closed by mid afternoon on a Saturday, and on move in day for many students. Therefore, having to drive 15 miles to Sardis to drop off.James J.
Hire more excellent employees like the lady in MS who helped meHarold S.
Le client n'a pas laissé de commentaire.Magie H.
Le client n'a pas laissé de commentaire.DENISE P.
I had no problem with this location. The Uhaul rep at this location did what was expected. The problem was the first location in Lexington MS I was given which was an hour drive away and there was no truck there! Once we drove the hour back home, my husband and nephew had to drive 1 hour 40 minutes one way to pick a truck from this location. We lost 6 hours of our moving day which meant we were delayed in moving. This also meant the people who had taken time out of their day to help us were unavailable the next day.Felesia C.
Le client n'a pas laissé de commentaire.JAZZLYNN H.
Le client n'a pas laissé de commentaire.MARK D.
Le client n'a pas laissé de commentaire.Dan P.
I need my money back I never took the trailerAmador G.
Le client n'a pas laissé de commentaire.William E.
Le client n'a pas laissé de commentaire.Anthony S.
Le client n'a pas laissé de commentaire.VICKEY T.
Le client n'a pas laissé de commentaire.Ben N.
Le client n'a pas laissé de commentaire.ray G.
I was totally happy with my experience, both with Crossroads Chevron, and the person I spoke with at U-Haul that set up this pickup for me. Thank you all.Fred F.
This was a C-store and was very busy with beer and fuel sales and offered no assistance , did not even offer to give me a freceipt on turning it inLEWIS F.
Le client n'a pas laissé de commentaire.Melody M.
The women at Chevron was very polite and helpful. Uhaul should let the renters know that Chevron open up at 6:00am for truck pick up. The truck needs to be cleaned out before the other renter get the truck. It's unfair that the next renter get charge for the previous owner mistakes.TAWANNA S.
Le client n'a pas laissé de commentaire.Trey C.
Le client n'a pas laissé de commentaire.Troy H.
Train employees on how to hook a trailer on properlyClifton H.
Classic the trailer isn't there followed with a employee wide failure as I did there job myself hunting down a trailer. Absolutely a joke this is considered legal and ethical business practices. How can you wake up everyday knowing there is guaranteed failure that will occur between your employees both direct and indirect and customers. No evidence of actual business practices or systems, having less structure than a automatic car wash. This is a overall review of U-Haul and all of it's 3rd party and neighborhood rental locationsKevin H.