Located in bad area.CHRISTIAN C.
Customer Reviews for Crossroads Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Casa Grande, AZ 85122
(French St and Florence Ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 8h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I had made a reservation at another location ( 242 N Camino Mercado,Casa Grande ) for 8:00 am but was informed the day before that the truck would not be there till 11am and on the morning we were supposed to pick up the truck they called to tell us the person with the truck was going to keep it longer. They found this pickup 3 miles away that we could get. When we picked it up and got home with it we noticed there was trash in the back of it. This truck obviously was not cleaned. What is the point of making a reservation if it is not going to be guaranteed ? They knew early enough the day before to get another truck to my prefered location at the time I had reserved. I was offered a larger truck for the same price but I needed a pickup that is why I reserved a pickup.STEPHEN P.
The Casa Grande staff were spot on.JASON A.
The gentleman that was running it this time made it more difficult, the woman that I worked with the last time made things go smoothlyBRIDGETTE S.
Le client n'a pas laissé de commentaire.TERESA B.
Great customer service, no issues at allBridgette S.
Le client n'a pas laissé de commentaire.TERESA B.
Le client n'a pas laissé de commentaire.JOSE C.
Le client n'a pas laissé de commentaire.LATANYA L.
My reservation was for the wrong day, which would have been okay, because there was a truck available luckily. I had rented a truck 2 weeks earlier from Lisa who was great. We had problems with my phone taking a picture of my license which she easily fixed using her computer. This gentleman kept trying to get me to fix my phone. This went on for twenty minutes. I wanted to leave town because of domestic violence situation & a Uhaul was all I could get one way. It took 45 minutes to get this truck & the people involved happened to show up at the facility as I was trying to leave this letting them know I was leaving town & how!Cheril M.
Le client n'a pas laissé de commentaire.Sharon G.
Le client n'a pas laissé de commentaire.Steven D.
Truck was not cleaned but said the help didn't show up. These folks were very nice, thorough and helpful.Bradley W.
Le client n'a pas laissé de commentaire.Kent B.
They were very nice and let me drop off my girlfriends truck as well as my truck, even though they originally said she had to drop her truck off an hour away.GEORGE A.
I clearly mentioned why I'm renting rental truck, but no suggestions were given, that the rental truck that I selected doesn't have an option to scroll down the dolly for large appliancesKALYAN S.
Fast, friendly, and convenient!NICKEY C.
Easier to work withDudley N.
Keep the promise! Because I have reservations a week before & they told me is not available any size truck & Finley I was almost ðŸ˜¢ & she told me there is 50 mi i way truck only 15 ft & I don't have Choice I picked up the truck I was so sadErmiyas T.
Le client n'a pas laissé de commentaire.Richard P.
Le client n'a pas laissé de commentaire.GRANT I.
Keep doing exactly what you're doing an awesome job I've used your location 2 time in last couple weeks and will continue to use your location in the future as well thank you for all your hard work keep it up David BDavid B.
Excellent customer serviceVICTOR G.
Both Gentlemen were two of the nicest people you could have hoped to work with. Not much to improve on Trailer was ready and waiting for me. They helped get me hooked up and gone in short orderShannon C.
Le client n'a pas laissé de commentaire.RACHEL W.
For one my location was changed and had notes in my file that it has been changed but has not been communicated to me the customer so when I showed up to pick up my truck I was told they moved my rental to another location but sisnt bother to let me know so COMMUNICATE to toure customers and it put me an hour behind my schedule too but luckily the owner of storage place had a pickup available so she rented it to me so I will not be using your online website anymore customer service need attention and communication tooDAVID B.
Worked great for meLARRY B.
Great staff always helpful, my close out was so fast I was very impressed. Will definitely use again if needed.Ervin J. | Expérience générale
Le client n'a pas laissé de commentaire.Donald B.
Le client n'a pas laissé de commentaire.Bennie C.
U-Haul screwed up my reservation that I had made 2 weeks in advance, and did not have the equipment that I requested at the location that I requested, so I had to drive 2 1/2 hours (one way) out of my way. I was not reimbursed for this inconvenience at all. This is a poor way of doing business.JENNIFER S.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.JD M.
Le client n'a pas laissé de commentaire.Danny W.
Le client n'a pas laissé de commentaire.Ed S.
Everyone I have worked with at this location have been very helpful and explained the rental process quite well.ANGELA H.
Le client n'a pas laissé de commentaire.Angela H.
We utilized this storage facility for 2 1/2 years. Never any problem at all. No rodents, snakes, etc.Wayne H. | Expérience générale
Amazing Service and awesome staffTina G.
Brad was super helpful from start to finish. The whole move went off perfectly.FOREST D.
Le client n'a pas laissé de commentaire.Kenneth K.
Le client n'a pas laissé de commentaire.RANDY F.
Le client n'a pas laissé de commentaire.Judy J.
Le client n'a pas laissé de commentaire.thomas K.
Le client n'a pas laissé de commentaire.Jennifer D. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM D.
Great service... Brad did a great job!Jerzy Z.
Le client n'a pas laissé de commentaire.Frederick S. | Expérience générale
Staff is friendly and courteous.MICHAEL F.
Le client n'a pas laissé de commentaire.Andres C.
Great service friendly staff.MICHAEL F.
Nothing, Jim and Lisa are amazingPatrick O.
The exterior cab was in need of washing.KENNETH D.
Excellent customer service!! Thanks, LisaMark K.
Le client n'a pas laissé de commentaire.Janet H.
Le client n'a pas laissé de commentaire.Beth B.
Le client n'a pas laissé de commentaire.Michael F.
Very friendly great well kept equipment.MICHAEL F.
Was not the original location chosen to drop off equipment, but they were able to accommodate us and were very friendly and helpful.Bettyanne E.
Le client n'a pas laissé de commentaire.Bruce C.
My opinion no improvements necessary, have never had a problem renting from U-Haul always professional and willing to help in any way possible.Dana R.
Le client n'a pas laissé de commentaire.DANIEL EUGENE S.
Le client n'a pas laissé de commentaire.Tommy C.
Le client n'a pas laissé de commentaire.Allen G.
Excellent service and easy to get to location. Friendly and helpful serviceRichard J.
Le client n'a pas laissé de commentaire.Vito P.
Service was awesomeRobin P.
All employees were very polite respectful helpful and process was fast and easy thank you to all employees at this location 5stars from meOscar V.
Le client n'a pas laissé de commentaire.Robert T.
Le client n'a pas laissé de commentaire.jeff M.
Make sure the equipment is working before you send it offclemente G.
The wheels on the dolly did not roll properly. They would hug one side more than the other. I would have taken it back but it took me over 45 mins just to get this one. This shop can not handle more than 2 customers at a time efficiently.Daniel G.
Le client n'a pas laissé de commentaire.INGO M.
Le client n'a pas laissé de commentaire.Barbara H.
A great and knowable group of employees.Gayle R.
Le client n'a pas laissé de commentaire.Mary V.
Great experience. No improvement needed, unless you can make the move for me.MAURICE N.
We were supposed to drop off at Camino Mercado to get the One month free as we were told. We got there and was told no, because we didn't call ahead for a unit.Margarito E.
Awesome experience. Trailer pulled true and straight loaded and emptyKimberley M.
Continue doing what you doAndrew G.
Very good customer serviceJerry D.
Le client n'a pas laissé de commentaire.INGO M.
Le client n'a pas laissé de commentaire.Andrew H.
Coffee and donutsDonna R.
Excellent Uhaul dealer. I love using these guys!LEONARD R.
The staff at crossroad storage are wonderfulAngela M.
Le client n'a pas laissé de commentaire.GERALD B.
The man who helped me was super nice and worked hard to get the agreement done so I could be on my way. However, I had made the reservation online & paid in full, but he had to call someone because there were additional mystery charges. Also, 3 days after I picked up the truck a lady from Casa Grande called to see why I hadn't picked up the equipment yet. I was already in Oregon. Also, the truck was filthy. Inside the cab had dirt on the seats and all surfaces were covered with dust. There was gunk spilled in the cup holders and it smelled awful. I spend over an hour scrubbing the inside of the cab. The outside didn't look like it had been washed either.Ellen B.
The Staff here was friendly and very competent. I received excellent fast service and the equipment was clean and neat. I am looking forward to using this location again!LEONARD R.
Nothing, everything was great.Nancy C.
Le client n'a pas laissé de commentaire.James H.
Speed up the pick up if the on-line registration had been completed. I had to do it all over again. Pre-registration was a waste of time.Bob W.
My experience here was fun and friendly very laid back good customer service no pressure got what i wanted @ a good price will definitely use these guys again for truck rental they even suggested a different size unit so i can save some money thank youChris S.
The desk person was courteous and helpful. She gave us an extra day to return our equipment, which we needed due to inclement weather at our destination. Overall, we had a great rental experience, and I'd highly recommend this U-Haul location.Michael M.
Le client n'a pas laissé de commentaire.Gabriel P.
Le client n'a pas laissé de commentaire.Colin C.
The Service and price was Excellent!Deanna D.
Le client n'a pas laissé de commentaire.Jerry E.
Sweet friendly peopleLuis V.
Ladiescwere great. Good at their job.SANDRA LEE L.
Le client n'a pas laissé de commentaire.Tony C.
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