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Charlene Brown
Customer Reviews for Crossville Marine Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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No improvements needed! Everyone was so kind and the process was super easy!
Michelle GriffithI always have issues with the app when trying to return equip. My security settings will not go to that page due to "too many redirects". Also it would be nice to be able to upload a picture taken before I turned in keys (app only opens camera for pic - no other way to provide picture). Example: I arrived back at dealer about 10 mins after closing. I took a picture for milage and fuel level, intending to show it to them (not realizing I missed them). I go to door, realize it's locked. Drop the keys in drop box and go to my vehicle to do the check-in. Can't upload the pic I took and truck is locked!
KEVIN PAGEAwesome folks!
Bruce TaberStaff very friendly, trucks always clean and ready to go.
Steve LemkeGreat people. We had a wonderful experience. Best place to do business.
Tim zacharyIt was the best way to move. Everything went smoothly. Thank you and where the containers were stored was the best.
Tim zacharyEquipment ready as promised, very friendly and helpful staff!!
Steve LemkeNot a thing
Charles BergerThe gentleman, that helped me was spot on! Ex Uhaul Manager I would hire him! Give him a raise! Thank you for being so nice for us.
Marie CurthsPeople there are friendly and knowledgeable. Easy to work with!
KEVIN PAGEGreat service. Easy to deal with. Friendly. I would say top of the line for service
Angelika LamieThe process to rent the trailer was made easy by the personal and was very friendly and professional. Will use this location on next rental I need. Thanks Bobby
bob hollandTwo very nice men got me unhooked and on my way!
David JonesThe customer service was excellent. The only concern I had was that the truck had a 'service tire monitoring system' warning come on. When I brought it up to the attendant when I returned the truck, and he said it was expensive to repair. Not sure how long it had been showing that alert.
Karla GriffinVery nice people. Worked with me when I needed to move up rental date.
Linda NoeltingAlways a pleasure
Steve LemkeDropped truck off after hours.
Richard MorawskiThe fellows at Crossville Marine and Pawn were very friendly, professional, and helpful.
David CrenshawVery friendly service. Very easy transaction. Equipment was in perfect working order despite fairly high mileage.
Tim CokkiniasCecil the owner is amazing. I'll be back and recommend them.
Jeffrey WielandWish I had found these guys before. Previous helpers were not prepared to address the transfer of furniture and a safe from storage to home location. These guys had a refrigerator dolly and a ramp ready to go. They moved items in storage to get to refrigerators, loaded trailer, put everything back in place, drove to property and unloaded everything in 1 and 15 minutes. Will be using them again when we can move everything to our new home.
RICHARD WILSONThese are the most friendly, helpful people that you will find. Can't say enough good things about them.
Bryan LesterStaff was great!!!
Gerald LolliQuick, friendly, and efficient.
Gordon ReedVery good place
Peggy TreaseThe agent was very helpful and friendly .
bob hollandIt doesn't get any easier than this. I have done business here multiple times and I am in and out pick up or return. Extremely nice People... Thank you Rob
ROBERT HILLWonderful ppl! Easy process, clear instructions and up sold on the appliance dolly!
Lara DeRossettNothing I can think of, easy to pick up and drop off. Staff very friendly.
Duane EarlsAbsolutely perfect customer service.
william mccoyOur stressful moving experience (is there any other kind of move?) was made so much easier because of the staff at this Uhaul rental company. They were very prompt, knowledgeable, and polite. We were on time and out the door very quickly due to their professionalism and good help in hooking up our trailer. We were safe and comfortable with pulling the trailer. We will definitely recommend these good folks with full confidence!
Barbara kilbournGreat folks, smooth turn in and corrected the inaccurate identification numbers.
ralph morlangRental agent was complete, efficient, and helpful. Ill go there again.
Don BallengerGreat place to rent from!
John CuzzoneVery friendly staff, trucks are always clean and ready to go.
Steve LemkeGreat friendly.
Jessic GoreGreat service
John Lackservice people very friendly and efficient
Evelyn TriplettThese folks are so real. I love doing business with them!
TERRY LEE HOUSEThis is a friendly, well run rental location. We were in and out in less than 15 minutes.
Diane N BooneI rented a ramp trailer and the folks were extremely polite and helpful. I definitely recommend this location.
roy nietoVery friendly, hooked up trailer knowledgeable and made sure everything was working.
RANDY STEVENSONThis is a great place…very informative and helpful…good people!,,
Melinda DotyGreat customer focused experience from pick-up to drop-off. Efficient and cost effective, as well as friendly.
Daniel AlbertN.D.
Vickie SextonGreat staff, trucks always ready to go!!
Steve LemkeVery easy and efficient!
Morgan ScottThe owners at this location were extremely friendly and helpful.
Carl KikerpillThis place is my favorite!! Always helpful
Melinda DotyEveryone here is so friendly and up front. Kinda like extended family to me!
TERRY LEE HOUSESuper clean, excellent location.
Ruth RitchieThe way the location handled everything, I couldn't imagine there could be an improvement.
Todd GivensMy only gripe is that the phone online checkout is troubling when I only use a flip phone. Maybe old school form should be available for us dinosaurs in society. Thanks
Charles DodsonNothing at all. The whole process was painless. Thks
Anthony GishVery easy & pleasant experience overall. Thanks, Cecil!
TERESA BASS DOMINOAucun
Thomas Neckvatal | Expérience généraleNever had anything stored there, then you leave 10 msgs for rating you?
Mark Sebby | Expérience générale