Évaluations des clients Crowley Climate Control

I am being charged for it supposably not being cleaned when I cleaned that truck

excellent experience!

The lady was rude.. While assisting me she answered another call hung up and immediately talking bout the customer on the other phone. The same customer had called back she showed the irritation never answered the phone again. All I could think of was when I had been calling repeatdly if she was displaying the same attitude. The young man was unexperienced when asked question on how to hook up the hitch. His response was usually they bring someone to help them. I need the item I rented thats the only reason I countinued the rental services but I would rather travel someone else to get the services

The price was not as advertised. Windshield wiper blade was dismantled and it was raining profusely. Had it's not been for the great customer service I'd never recommend UHaul

Very accommodating

Pick-up and delivery went very smooth. Thank you

It was clean because the lady sitting at the desk tells you to sweep out the three leaves that were in the back of the truck after just moving our entire house after a hurricane. Waited in line for almost 40 mins. Next time we'll try not to get a few leaves in the truck. Sorry!

Thankful for the lady going in on a Saturday when she didn't have to. She deserves a raise.

Excellent Customer Service. Great Experience.

Nothing. The employee was very helpful and excellent attitude.

Nothing the young lady did an excellent job

I rent from you all often. A week ago I rented a truck and the mileage was .79 cents a mile now a week later your mileage went up to $1.09 a mile. I think that your mileage is a lot more than it should be. I dont think I would be renting from you all again with the mileage this high!

Not charge a king's ransom for mileage. 79 cents a mile is usery... highway robbery.

The lady at the location I picked up from very very nasty attitude I would never recommend anyone to go rent anything from that place at all

No one was there so it was just a drop off.

Running light not working. Had to stop at Walmart and buy a temp light kit to be legal and continue driving without delay

the process of actually securing a rental, not from this location, was a nightmare. I used the website and talked to customer service and was given bad information from all sources. I wasted half a day chasing a rental and didn't get what I needed or wanted. I do not plan to use uhaul again.

verry helpful

truck was not at Eunice site as planned, extra 30 miles to pick it up..not happy. moving dolly not available at ether site. shrink rap not available.

local pick up point was supper!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Nothing

no problems!

Tyler was very helpful to me at the Crowley location. The only problem was he forgot to put the appliance dolly and the furniture pads in the truck which caused me to have to make another trip to the facility to get them.

Was served with a smile in a timely manner. Staff was very polite and informative. Forms were presented, signed and was asked again if I needed assistance on the way out.Over and above anything I expected.. Most Excellent service. Will recommend to all my friends, family and neighbors. Hard pressed to find any flaw in my experience.. Thanks Again, Raymond

Good

Nothing

Great Storage

I was charged a cleaning fee without notice or knowledge of needed to "sweep" the damn thing out.

Night drop.

Nothing. I've used this location multiple times. Excellent customer service. She is very friendly and helpful

The lady at the rental place was extremely irritable and belligerent

Tammy was awesome to work with. Always was efficient and friendly.

Ms. Tammy was very rude and unprofessional! On one instance my payment due on the first was 2 days late. When I returned to my unit, my lock was cut off.

The lady at the place where I got the uhaul was very rude. No customer service at all.

Only compliant is the gate is too close to the scan pole, it rubbed the front of my car.....

The day we moved out of the storage facility the girl that works there was extremely rude. I will not recommend this place to anyone!

When we picked up the truck it was digustingly dirty. When I asked the girl why wasn't it cleaned she said Uhaul doesn't give them anything to clean it with. We have rented from Uhaul before and have never had an issue with a truck being cleaned. Then when we went to the Crowley climate control place to load the truck she came over there screaming and being very ugly (our movers said she cursed them) because she said we were loading in the wrong area and blocking people. There was no one there but us. Very disappointed in their service.

Extremely helpful staff. Very accommodating

Very friendly

Very professional and courteous!

Staff was very friendly, professional and knowledgeable.

Shelley was really nice I love it there always feel at home there she's always helpful that's why I go there

This was the second location after the location that was reserved a week before pickup date had NO trailers on their lot. It was a terrible experience and it left us scrambling for a trailer. This one was 50 miles from my house. I picked it up at 4:30 Tue and returned it Friday. Tue-Wed 1 day Wed-Thur 2 day and returned it on Friday and was charged an extra day. Calling your company number was a joke. I will let others know what to expect from UHaul. I would never use again. Not reliable at all. This is NOT a reflection on the two sites I ended up using. I have no complaints with them. Its the site and your company number and policy. I can not believe with this type of service that you are still in business. I should charge you for my time, ALL DAY Tuesday, August 28th spent trying to locate a trailer that I thought I had reserved. And the 100 mile round trip to pick it up and bring home to load. I thought I had one reserved 10 miles away. And then to get home and see this extra charge. I am so furious at this experience. Your NEVER AGAIN customer, Shirley Berken

Customer Service is very good....no need for any changes.

The young lady was very professional and helpful. There was a problem that originated at the pick-up location but she quickly solved the problem.

Top notch service. My second time using them and I'd use them again n

Nothing, customer service was excellent and the equipment very well kept.

Very clean