Customer Reviews for Crows Truck & Auto Repair
(Concessionnaire U-Haul dans le voisinage)

63 évaluations

17424 E State Hwy 29   Buchanan Dam, TX 78609

(512) 793-3500

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 4h30 pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(512) 793-3500

17424 E State Hwy 29
Buchanan Dam, TX 78609

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 4h30 pm
  • Sam - dim : fermé
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACK M. 
Évaluation :
1

The reason for the one star is that the truck we ordered close to home broke so we were told we would have another truck at 8:30 am the next morning but we would have to drive an hour away. We did because we needed the truck but when we got there we were told it wasn't there and wouldn't be for another 3 hours! Very poor service! When you plan months ahead for a truck you expect a truck!

Felicia C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Owner was very helpful and easy to work with. Helped me hook up and preform safety check. I was very happy with this location.

Charles M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Selena W. 
Évaluation :
3

Manager is great. Only u-haul near me. Always has what I need.

JOEL C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Morris C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERTO A. 
Évaluation :
1

The truck was dirty inside and in the cargo area. I called UHAUL customer service to complain and was told a regional supervisor would contact me; however know one made contact. The pick up location did not have all the equipment I reserved. The truck also violently shacked at speeds over 55. The over all experience was poor. I am a regular customer and have never had anything but great things to say about my experience. I am very dissatisfied and disappointed.

Michael B. 
Évaluation :
5

Terry was excellent to work with went above and beyond with customer service

John M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

patrick J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Francisco G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANCISCO G. 
Évaluation :
3

the location needs signage and a website presence, something that Uhaul can help with I'm sure Personnel were helpful and assisted in issues I would highly recommend this facility to the local population

neal Z. 
Évaluation :
4

maybe mow the lot where the vehicles are kept and have a dedicated parking for patrons.

David O. 
Évaluation :
5

Terry was very helpful in renting us the trailer.we had such a problem renting a trailer from Arizona that we had reserved 3 weeks ahead of time and got it canceled by the company in Arizona 3 days before we were to leave so we had to rent a trailer in Texas and haul it all the way to Arizona empty then loaded up in Arizona and bring it back. I was not at all happy with you all and if it hadn't been for Terry up at Buchanan dam we probably would have went and bought a trailer and took it out there and brought it back. This had to be the worst customer relations from U-Haul I have ever seen in the worst part about it is I used to be a U-Haul dealer in Indiana and we never treated customers like this.

Jerry S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kallie J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe D. 
Évaluation :
1

WOULD NEVER EVER RECOMMEND THIS DROP OFF LOCATION TO ANYONE.... HOW ARE YALL GONNA SAY I CAN DROP OFF AT ANYTIME AND YET CHARGE ME 30 $freaken dollars cause I dropped off early WTF

Timothy H. 
Évaluation :
3

The town is so small, I felt lucky to have a return location at all. The owner/operator did his very best & was quite pleasant.

SARA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry D. 
Évaluation :
5

Mr Crow wS very nice and helpful. He welcomed me to the area and I'm hooked everything. Explained his other services. I definitely would use him again

newman P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelsey M. 
Évaluation :
2

The guy at the location was rude.

gary K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

martha G. 
Évaluation :
4

The truck we received was dirty inside the cab area with leaves and dirt. Also, cargo area of the truck leaked due to rain coming in from a crack we assume. Some of our belongings got wet during transportation.

Mary C S. 
Évaluation :
4

U haul is a secondary business for this dealership. The person he checked me in was helpful.

MICHAEL K. 
Évaluation :
5

Owner is a nice gentleman and very helpful during the rental and setup process.

KIM C. 
Évaluation :
5

Polite and reliable and very smooth drop off!

Jorge Michael A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrick C. 
Évaluation :
4

Nothing, merchant did a good job...

PAUL M. 
Évaluation :
5

I had excellent service, and Terry was extremely helpful on all my questions. The other reviewers seem to complain that they had to go to a repair shop to rent the u-haul. This shouldn't be an issue for several reasons. First he rents u-hauls and his living is the repair shop, he has to keep up with both. God forbid if the reviewers had to balance two jobs at once and deal with people that practically wanted the u-haul truck delivered to their front door. Good sign of a mechanic is a shop that it is used. Go to a shop with pristine floors that you could eat off of and your guaranteed to be paying too much. Terry is a down to earth guy who will give you straight answers and follow through with everything he promised and you just don't find that in any kind of business these days. As far as the u-haul and the service from Terry, I give them 5 stars. Keep doing what you are doing sir!

DAKOTA C. 
Évaluation :
2

There isn't an office at this location, it's just a garage. You just have to walk through the garage until you find someone working on a car to have them help you. So seems a bit disorganized. The truck I had was clean, however the air conditioner didn't work. It happened to be 107 degrees that day too, so pretty unpleasant.

Gregory H. 
Évaluation :
1

The location was dirty. The representative did not have our reservation ready at the time we reserved it. He was unconcerned about COVID and said masks weren't necessary (as he invited me into the 5'x7' office with recirculating air). He then drove in front of us down to the pickup lot in his truck with the CONFEDERATE FLAG painted on the hood. Are you guys serious about partnering with this guy? I can't imagine what it would be like for a black person to experience this location.

Crispin M. 
Évaluation :
5

Not a thing he worked on getting the best price the u haul was in good shape like new no issues

JOHNNY G. 
Évaluation :
5

I was happy with my service

MITZI S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAWN S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
5

This place has a lot of business. Terry was very helpful.

Don S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joyce L. 
Évaluation :
5

No improvement as all personnel very helpful correcting any problems.

Robert B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RANDELL S. 
Évaluation :
5

Continue friendly, helpful service for all

Robert B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ben V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill O. 
Évaluation :
1

I arrived during the stated hours of operation, but there was no one there. Had to muscle the trailer off the hitch by myself, as there was no jack on the trailer.

Hank H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary C. 
Évaluation :
4

Lights were not checked and drivers side light did not work as we found out on the road.

Donald H. 
Évaluation :
3

They said they were "brand" new location and just learning. Everything went well but the overall appearance was NOT up to U-Haul standards.

John P. 
Évaluation :
5

Brand new location. Terry was incredibly nice and got me on my way. With auto shop & bike shop, it was convenient!!

Dana S. 
Non les évaluations ont été soumises pour cet établissement.

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