Le client n'a pas laissé de commentaire.
SAQIB RAHAT
Customer Reviews for Randall Consultants LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
I left my 3 keys inside the truck Call me 954 3032651 Thank you
Carlos MejicanosI had to hook up the trailer myself and no paperwork was done to show I had rented the trailer. All I was told the trailer is out back.
Melvin RobertsOther than having a blowout on the trailer and having a 2 hour inconvenience, overall it was a good experience.
Frankie TorresDrop off was an empty parking lot with no signs or indications that it was a uhual drop off. It was a cell phone dead spot. I had to drive away for reception and had to come back and try to find where it was okay to park (behind the building is what I was told). There was another person picking up a trailer (no other uhual equipment in the area) so I decided to park next to their pickup site.
David MartinezHave someone present to help
Gregg JohnsonI made my reservation with U-Haul two months in advance. I was scheduled to pick up my trailer on a Saturday morning and received a phone call at 5:30 on Friday evening telling me that my 6x12 tandem axel trailer was not available. Your representative told me I could get a 5x8 single axel which was unacceptable ( would not have been large enough ) after 15 minutes of me explaining that I had verified the 6x12 trailer's availability with the original pickup location (Port Saint Lucie, FL) he put me on hold for 20 minutes while he tracked down a trailer an hour and half out of my way in Sunrise Fl. I was very upset with the way U-Haul handled this matter and felt as if the representative could have cared less about my situation and the fact that I had people scheduled to both load and unload my belongings. The only thing that was done right was the service I received from the pick up and drop off locations. When people rent from U-Haul they expect the equipment to be there when promised and not to be told SORRY but we don't have it available, especially when reservations were made so far in advance and two follow up calls were made to confirm.
Steven Love