Évaluations des clients Crystal Auto Care Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Crystal Auto Care Center

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Chris F. le

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Le client n'a pas laissé de commentaire.

Monty B. le

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Na

Gardy L. le

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I was overcharge by $20.00 for some bogus After hours service fee (not checking online). I rent truck often, and always return the truck timely, no one told me about checking the truck return online on an Apps. The person only to drop the keys in the box nothing else. Now I stuck with $20 fee. I will make sure this is last dollar paid to U-haul. That's robbery. Also will make sure my friends, co-workers and business partners know about this wonderful review of U-haul. I will advertise for you

Quantez H. le

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There was no one here to service me.

elise C. le

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Was at the pickup location before the pickup time and no one was there at the store. Called uhaul they told me I couldn't do moblie pick up. Called the owner of the store at the pickup location and he said it was mobile pickup. Called uhaul back and ended up doing mobile pickup.. wasted almost an hour of my moving day dealing with this.

Bryant M. le

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Reservation was changed several times on the day of pickup (after a confirmation call the previous weekend). Equipment wasn't ready. Original location was not open at the guaranteed reservation time.

Dennis F. le

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This place is a chop shop in a slum. Was supposed to open at 9:00am finally arrived at 10:30am. Did not understand the terms of the Uhaul contract even after I explained it to him several times. After truck was returned he charged my credit card another $72 because he did not understand it was a 2 day rental. Had to get my refund from area manager after an hour on the phone with customer no-service. Uhaul should be embarrassed having this place represent their brand.

Georgia F. le

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Le client n'a pas laissé de commentaire.

Brenda H. le

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They weren’t there when I got there and neither was the truck I was supposed to rent . But called U-Haul and they fixed it.

Mark B. le

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I picked location because it was scheduled to open at 10AM so I could verify everything was there with someone in person. No one was there or available so I called UHaul. After waiting on hold for 30 minutes, I finally was able to talk to someone who wasn’t able to help me get the truck and start moving my stuff. I had movers at the house so I had to pay for them while they waited on the truck. Finally after an hour I was able to get in the truck however I had paid EXTRA for a furniture dolly and furniture pads. Neither were with the truck. Because no one was present at the location I couldn’t have that remedied. I sent an email to UHaul however was still charged. Also, when I made the reservation I let them know I would return the truck late Saturday afternoon. UHaul double booked the truck and so I was getting called Saturday morning to return the truck.

Richard B. le

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Owner was late opening up.

Alex T. le

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It could have been better if there was at least 2 people working in the office upon my return of the truck.

shawn S. le

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The dropoff location was not at the address provided. It was about a half mile away to the west.

Jermaine B. le

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The service man tried to hustle me

JESSE B. le

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Excellent customer service and there's nothing that could've happened to make this a better experience. A 1 quality!

Micheal H. le

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Both times I use this U-Haul place I turn my U-Haul in early. But they don't credit the money until the end of the business day I've turned it in at 7 a.m. it's not supposed to be back till 1 and they don't take of it care till 6:30. Twice in two weeks.

Kimberly G. le

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Le client n'a pas laissé de commentaire.

Dan F. le

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Le client n'a pas laissé de commentaire.

Carrie S. le

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The trailer did not have the right part to plug into my light plug for it to work so had to go to another uhaul and get one .ended up buying the right plug

sarah M. le

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Days later after I rented my Uhaul I got an extra charge on my card putting my account in the negatives. I called the facility where I rented the uhaul and they did nothing

JOLANDA H. le

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Le client n'a pas laissé de commentaire.