Customer Reviews for Culture Caribbean Cuisine
(U-Haul Neighborhood Dealer)

826 évaluations

512 Pennsylvania Ave   Baltimore, MD 21201
(No Customer Parking)

(443) 825-4122

Heures

  • Lundi
    De 9 h am à 6 h pm
  • Mardi
    2:30 pm–6 pm
  • Mercredi
    De 9 h am à 4 h pm
  • Jeudi
    Fermé
  • Fri–Sat
    De 9 h am à 3 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/7/2022: 9h00 am à 3h00 pm

Services dans cet établissement :

Pour nous contacter

(443) 825-4122

512 Pennsylvania Ave
Baltimore, MD 21201
(No Customer Parking)

Services dans cet établissement :

Heures

  • Lundi
    De 9 h am à 6 h pm
  • Mardi
    2:30 pm–6 pm
  • Mercredi
    De 9 h am à 4 h pm
  • Jeudi
    Fermé
  • Fri–Sat
    De 9 h am à 3 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/7/2022: 9h00 am à 3h00 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

susan F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ANDREW L. 
Évaluation :
2

Someone was sleeping in the bed of the U-Haul

Miriam V. 
Évaluation :
5

Answer phone more promptly But it's a convenient location and people are accommodating.

susan F. 
Évaluation :
5

Excellent customer service

Cosenia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emani C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Great Service

CHRISTOPHER W. 
Évaluation :
3

Your customer service guy is not helping customer with care and respect.

THEODOROS A. 
Évaluation :
5

Everything was good the mobile check out worked wonders

Juan T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Biniam E. 
Évaluation :
5

Staff was friendly and very help

Cesar R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maurice A. 
Évaluation :
4

guarantee the location

Steven C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen W. 
Évaluation :
3

U-Haul needs to change it's policy that cancels a reservation 15 minutes after scheduled pick-up time - without notice. We were running late coming from out-of-state to pick up a rental truck. THANK GOODNESS the people at this location are kind and called me before they cancelled my reservation. Also, the website did not allow me to upload photos of my driver's license. The button on the website to select pictures did nothing!

Richard C. 
Évaluation :
4

Frank at the rental office was informative, helpful, and friendly. The area is not one I would have liked to visit at night, but the service there was excellent

Weare Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

scott A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
3

The truck I rented dis not include the dolly or hand truck I reserved. I called customer service and was rudely told that they were likely stolen, and it was my fault! Entirely unacceptable. Furthermore, I was told that I would receive a refund, yet one was not actually provided. I had to follow up, again, to actually get the refund.

Joshua S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicholas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry E. 
Évaluation :
3

The owner showed up more than 15 minutes after the store was supposed to open and just reservation was set to start at opening time. Despite the delay the owner was helpful and friendly.

Tiffany W. 
Évaluation :
5

The gentleman that runs this location is over the top excellent. He saw that there was an issue with our rental the next day and went out of his way to make sure our move went smoothly. Highly recommend to everyone!

Maria K. 
Évaluation :
5

Very flexible operant and the owner has a very amicable presence.

Martha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Levi M. 
Évaluation :
3

Make it more obvious that this is a U Haul drop off and add personnel.

Luz A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karndeep S. 
Évaluation :
3

The truck was not in a great shape and I would recommend that the staff gives more instructions about handling the equipment before the customers leave the facility. Aside from that, the staff is friendly and provided good service.

Filipe S. 
Évaluation :
5

I had a awesome experience at this location. The staff was very willing. I had a very bad experience at 2929 washington blvd trying get my truck inspected before rental (pre-tow inspection) just because the guys were not in the mood to work that day, but at pennsylvaniA ave was different. I don't recomend the Washington blvd location at all.

Ewerton A. 
Évaluation :
1

Terrible customer service, plus the guy scratched the uhual to its right while trying to get it out the parking spot because they park so close together. Honestly the parking lot needs to be enlarged.

Percy B. 
Évaluation :
3

Worker who helped me check in was excellent!

Kevin C. 
Évaluation :
1

Homeless man sleep in the truck and white powder everywhere. Very dirty

HUSSAIN S. 
Évaluation :
2

Customer service good but location not that great at all

Louis F. 
Évaluation :
1

When I arrived at the scheduled 9:00 am pick-up the location was closed. A worker arrived 20 minutes later but it was unsettling, as I was about to leave. The staff worker however was very helpful and took care of the arrangements.

Kevin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mxali D. 
Évaluation :
5

Great customer service!

Khalil R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nikko M. 
Évaluation :
4

Ready on time.Frank was friendly & helpful

Joyce M. 
Évaluation :
5

No improvement. It was already the best experience

Priydarshan P. 
Évaluation :
4

The guy in charge was very friendly and pleasant to deal with

JON F. 
Évaluation :
3

Service representative was very helpful. Was a little difficult to navigate the lot due to its shape/other parked cars from restaurant kitchen.

Norberth S. 
Évaluation :
5

The guy working the counter was extremely helpful, patient and professional- I really appreciated his upbeat attitude as I was feeling the total opposite during this move. My experience was great 10/10

TAYLOR W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christine M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Danaesha A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Susan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
4

The staff was very accomodating. The two dozen moving blankets were in the truck and it was clean. I was in and out in about 10 minutes. The only complaints did not surface until I was on the road and this operator may have not known - Oil was a quart low, there was no cruise control, and the armrest for the driver was broken.

Robert G. 
Évaluation :
5

Every part of my experience here was excellent. I was very glad to be able to pick up and return after hours if needed. Merci.

Lindsey L. 
Évaluation :
4

The U-Haul App is not robust. This caused several issues as I checked out the van

William O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Azeem A. 
Évaluation :
5

The Gentleman Who Helped Me Yesterday Went Above and Beyond…He showed me How to use The equipment..and Even Helped me Load My Vehicle On the Tow Dolly (And I'm pretty Sure That's Not in his Job Description)….I'm Very Grateful he was there too help because that was my first time using One…And By following his directions I was able to load and Unload My Vehicle. All on my Own. I'm proud of Myself and Thankful for Him Thank you Kind Sir. A Valued Customer..I will be coming back and Recommending Others as-well.

Mario K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Idris H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aubrey P. 
Évaluation :
3

Account wouldn't allow me to log in and kept saying I was timed out. Front desk assistant wasn't helpful. Friend had to come and assist me.

Emily P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis L. 
Évaluation :
4

Very good !

Aubrey P. 
Évaluation :
2

This is not a full-time business, it's someone's side hustle. I waited with several other customers for 45-mintues for owner to show up after our reservation time had passed. Definitely won't attempt to rent from this location again.

Christopher B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dennis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sidney B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nerlin P. 
Évaluation :
5

Absolutely Nothing!! Can't fix what's not broken! If all locations had an employee like i encountered Uhaul would be leading the industry!

Winfred J. 
Évaluation :
5

Nothing. The gentleman was accommodating and very personable.

Dorothy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lakeshia B. 
Évaluation :
5

Stay consistent

Derek P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TAMARA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marquis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARITA A. 
Évaluation :
1

Very rude man. I pulled on the door at 4:30. Physically saw no one there. 15 min after virtually checking in I pulled again still saw no one there. Assuming he is either sleep or somewhere away from door I knocked hard. He jumped up out of nowhere with an attitude. The first thing he says is you don't need to knock hard. I said ok I'm here to pick up my key I've been waiting for 10 min. I have movers coming. He said ok you don't need to knock hard .I again asked for my key that I had already paid for. He then told me to leave and shut and locked the door in my face. This is all during business hours posted. 15 minutes after having the door slammed in my face I called and asked for either a key or refund of my funds. He met me with slightly better disposition out back with the key. I will never recommend this location to anyone….ever

Tiara P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kuabriyah K. 
Évaluation :
4

When i originally booked the truck thru the corporate number, I asked to pick up truck at location near my office. She never told me it wouldn't be at that location, and we had to travel further. Truck barely had enough gas to get to gas station

JEFFREY F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

KHALA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ammar S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARITA A. 
Évaluation :
5

Frank has awesome customer service

Danielle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry K. 
Évaluation :
5

!!

JOSEALEJANDRO C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caila W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
5

Not a thing! Keep giving your personal professional services to everyone who walks through your doors. I highly recommend this area service.

ANGELA H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Andres P. 
Évaluation :
5

Frank is awesome

DANIELLE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William E. 
Évaluation :
5

Frank was great. He made sure I had a uhaul. He called another location to secure a uhaul for me because I messed up my reservation, allowed me to add equipment to an already active reservation, and met me at the door for the return because time was not on my side. I will 1 000 % use this place again if I ever need a uhaul.

T'Nesha N. 
Évaluation :
1

They lie about gas where it was when I started. Over charge n with false accusations of saying gas wasn't fill at proper lever.

HAMZA O. 
Évaluation :
5

The employee who helped me!!!! Thanks for the accommodations an I will be back hopes from the help of him!

TANIQUE P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MINIRATU C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SUSAN J. 
Évaluation :
4

The gentleman at this location was very nice and helped me out quite a bit. I would recommend this location

Frank T. 
Évaluation :
5

Our associate was great to work with

Shannon W. 
Évaluation :
1

Waited for the owner for 1 hour to show up. Then he was rude when he finally showed up telling me I booked online and I could have taken the truclk. However, there were no keys in the truck to take. Very rude and unprofessional.

RONALD H. 
Évaluation :
5

Drop off was great. Easy going and friendly and welcoming

HUGH P. 
Évaluation :
1

More staffing. The one man was nice but completely overwhelmed. It took us over an hour to get a truck which was not the truck we reserved, but much smaller. So stressful for everyone.

JOSHUA K. 
Non les évaluations ont été soumises pour cet établissement.

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