Improve UHAUL itself. The 3rd parties are great, but if referred to uhaul itself to handle a matter it's 30 minute wait times and non-understanding customer service. It's a headache for sure. I will say Linda (roadside) finally felt like she understood after we communicated multiple times over this. So I appreciated that.
Gracy C.
Customer Reviews for Curb Appeal Plants And Design
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Make sure when a truck gets returned to a drop off location it's checked as soon as possible. I received two calls after the truck had dropped off at the nearest location. I also received a email threatening me after the truck was returned at least three to five days before.
YOLANDA H.Ridiculous and frustrating experience. Pre-paid, on-line check in and to add another driver took 50 minutes. Truck cargo area was filthy with all kinds of left over personal items and dirt. Then when finally done and left shortly afterwards U-Haul called to say I had not picked up the truck yet. Then several more calls about issues with the reservation.
don G.