Évaluations des clients Curbow Taxidermy

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Curbow Taxidermy

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Stephen M. le

Évaluation :

I should not have been charged a $20 "after hours service fee" when the drop-off facility is listed as a 24-hr drop-off site. There was no language to that effect in the rental contract and the asst. manager at the pick-up location assured me that I would not be assessed any drop-off fee.

Sandra P. le

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Fast n got it done

Jeremy D. le

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Location and truck was fine. Everything else - EVERYTHING ELSE was a complete and total disaster and U-Haul completely bungled my entire order. First, their 24/7 pickup page just kept telling me my account was under review and it took them AN HOUR-AND-A-HALF to finally answer my phone calls/chats and get to where someone could finally complete my order on the phone because apparently their server was down. Customer service was extremely unhelpful, partly because the 24/7 people would never answer the phone and partly because the other customer support people I spoke with were completely unable to do anything to help me and wouldn't let me speak to a manager (I don't blame the people answering the phones, just U-Haul for understaffing and having unrealistic wait periods on calls). Then, at dropoff, they charge me for 1000 miles on a 35 mile round trip!! Mostly because their system was down and wouldn't let me enter my mileage at the start. When I dispute this with proof, they say they are going to contact me in 48 hours, but 144 hours (6 days) later, they just send me a bill charging me for 95 miles now with the wrong mileage on the bill!! Now 95 is less than 1000, but still the incorrect amount of miles and still overcharged by 60 miles/dollars!! Terrible experience, do not recommend. Use another company who won't bungle your order, ignore your calls, put you on hold, and then overcharge you for at every step of the way. I am out of adjectives to describe how awful this experience has been.

Lana G. le

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No improvement needed. Courteous service and friendliness was appreciated. I would be a return customer to Curbow Taxidermy.

jason M. le

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Same as above.

Courtney M. le

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Le client n'a pas laissé de commentaire.

David I. le

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Le client n'a pas laissé de commentaire.

Terry P. le

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NONE

Benjamin G. le

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Because of the errors caused by every other Uhaul employee or contractor before I could even get to the drop-off point, I arrived a day late and after hours, so I never actually saw the interior. The one person who I spoke to on the phone was courteous enough though.

Ashton V. le

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Le client n'a pas laissé de commentaire.

Kevin B. le

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Le client n'a pas laissé de commentaire.

Sandra D. le

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Le client n'a pas laissé de commentaire.

Marc G. le

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Easy, convenient, and friendly

jesse D. le

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Le client n'a pas laissé de commentaire.

Warren F. le

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Le client n'a pas laissé de commentaire.

Charles C. le

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Le client n'a pas laissé de commentaire.

Ron A. le

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Courteous, helpful staff. Good experience for us since we have not rented a U-Haul in some time. Many thanks.

Alan H. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Le client n'a pas laissé de commentaire.

Will W. le

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Very helpful and great friendly service! Will be back!!

Stacey S. le

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Le client n'a pas laissé de commentaire.

Cengiz S. le

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Le client n'a pas laissé de commentaire.

PATRICK O. le

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Le client n'a pas laissé de commentaire.

Diane A. le

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Have used many times. Never a problem.

Eryn C. le

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Return guy was very helpful and concerned about our experience with previous location.

LINDA T. le

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Le client n'a pas laissé de commentaire.

James and Meliss B. le

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Pick up of our 26' uhaul truck was a pleasant problem-free experience. This location was great for us because it's so close to Blacklock storage where our household goods were. We didn't need to drive through town, a great safety consideration when driving such a huge vehicle.

Alex G. le

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Le client n'a pas laissé de commentaire.

tadaysha L. le

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Le client n'a pas laissé de commentaire.

Robbie A. le

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Le client n'a pas laissé de commentaire.