Évaluations des clients Custom Creations By Design

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Custom Creations By Design

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ROBERT C. le

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Took a day and a half before I was contacted about needing keys. I dropped off monday at 445 their sign said open till 6 but nobody was there and then call 5 times on tuesday throughout the day and couldn't get ahold of anyone. I was called wednesday by someone about return

Martin B. le

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I would recommend it not the location at pataskala

Scott G. le

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Office was closed at 5:30pm even though their hours are till 6pm. Its clearly marked on the door and the website. Disappointed they decided to close early without letting anyone know.

Marcia W. le

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Le client n'a pas laissé de commentaire.

Stacy G. le

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Le client n'a pas laissé de commentaire.

EDWIN G. le

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Le client n'a pas laissé de commentaire.

Matt G. le

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Le client n'a pas laissé de commentaire.

Keith C. le

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The young man that handled the transaction was polite, and knowledgeable.

Trisha R. le

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Store reeked of cigarette smoke, along with the two bags of pads. You could barely see the dash instruments due to low dash light, plus lock had no key & was unusable.

Daniel S. le

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Had trouble connecting to web site to check in truck very slow gave up just dropped truck off by 24 hr time other than that all fine

Robin T. le

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Le client n'a pas laissé de commentaire.

James O. le

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This is a self serve location. The app. for self serve is ok but unless you have used it a time or two, it's a little complicated plus time consuming.

Debby G. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Le client n'a pas laissé de commentaire.

Chris A. le

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Le client n'a pas laissé de commentaire.

Matt M. le

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Only thing I didn’t like is the cab smelled like cigarettes. Overall I got moved and that’s what matters most. Thx

robale B. le

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Le client n'a pas laissé de commentaire.

Theodore B. le

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Took 40 minutes to pick up my truck that had been booked on line. The place was supposed to be open on Sunday for drop off, but was all locked up. I had to drop the key in the drop box. When I got the bill the charged me a 14 dollar full charge even though I put gas in it just before I dropped it off. Not pleased at all.

Joseph B. le

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Le client n'a pas laissé de commentaire.

jovoni A. le

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Le client n'a pas laissé de commentaire.

Cassandra D. le

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Le client n'a pas laissé de commentaire.

Eric C. le

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ABSOLUTELY AWFUL. The app/website is not easy to navigate, when reserving the uhaul online there is no clear set instruction and/or guidelines. The site automatically changed my account login to the drivers name even though its my account and I paid….my order would not pull up on the app. Once we got here we went and found the truck and it took over 10 minutes of “awaiting approval” and no one responding to the chat so we went inside and waited in line for an HOUR. It was the same customer being helped this entire HOUR. I even went to the side of the counter because I was done with everything, the app said skip the line and get your key. Well the kid working paid 0 attention so we stood there still waiting. Finally he just called out and asked if anyone had 24/7 assistance and I said “yeah that’s why im standing at the counter like it says. Finally we got the key and then our dolly wasn’t in the truck and we had to wait ANOTHER 30 MINUTES! We lost hours of time we should have had the truck. I will never suggest/recommend anyone go with uhaul.

Bryan P. le

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We had expired license plates on the trailer we rented. I brought it to the attention of the pick up place and they said just take it. So I had the added stress of worrying if I was going to get pulled over my entire trip. The drop off location was not organized at all and a complete mess. I wasn't sure were to park. I would probably look into other companies if I need another rental trailer

Lauren C. le

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Le client n'a pas laissé de commentaire.

Matthew D. le

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Awesome location. This is not my first visit to this location. They always are GREAT!!!!!

Steven F. le

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Le client n'a pas laissé de commentaire.

ben M. le

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The location is transitioning from one business to another so, I can’t fault them really but, getting air conditioning inside the business would be essential in my eyes.

Thomas H. le

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The person checking me in and out was excellent. Made everything very easy.

Calvin S. le

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Le client n'a pas laissé de commentaire.

Kris F. le

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Le client n'a pas laissé de commentaire.

Linda L. le

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Le client n'a pas laissé de commentaire.

Ramona P. le

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The online app was terrible. Had to cancel and redo it at the counter.

Robert P. le

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The computer at the office during checkout was terribly slow. Not sure if that was a one time issue or a pattern that happens often.

Karen B. le

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Le client n'a pas laissé de commentaire.

Shaina P. le

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Used 24/7 share..When I got there my truck was blocked in amongst other trucks. The place was closed but there were workers moving trucks around and they were not helpful at all. I had to call U-Haul for a new reservation that did work out. When I returned the truck I told them about my experience the day before and never once received an apology for having truck my blocked in or for the workers not being helpful. Lesson learned.