Gentleman behind the counter was nothing but awesomeTheodore B.
Customer Reviews for Custom RV & Boat Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Loveland, CO 80537
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 9h am à 2h pm
- Mar : 9h am à 3h pm
- Mer : 9h am à 2h pm
- Jeu - ven : 9h am à 3h pm
- Sam : 8h am à 1h pm
- Dim : 9h am à 12h pm
Heures d'ouverture spéciales
- 6/20/2021: Fermé
- 6/23/2021 - 6/25/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DOUGLAS P.
This is an excellent location to rent a Uhaul from. Excellent customer service too! This helped to make our move SO much smoother.Elizabeth S.
Le client n'a pas laissé de commentaire.Todd T.
Le client n'a pas laissé de commentaire.Rebecca B.
Very easy drop off. Very courteousRONALD H.
Le client n'a pas laissé de commentaire.ELLIE B.
Made reservations and reservation was not there when I came to pick up.donald C.
Le client n'a pas laissé de commentaire.RONALD B.
Le client n'a pas laissé de commentaire.CHRISTOPHER V.
Le client n'a pas laissé de commentaire.Shawn W.
Le client n'a pas laissé de commentaire.KEITH K.
Le client n'a pas laissé de commentaire.Nicole R.
The guy working was amazing. Went above and beyond. Had a huge line when they opened and he was running and hustling every where to get everyone what they needed quick. On top of that he was super friendly and helpful!Rachel C.
Le client n'a pas laissé de commentaire.Abner C.
Computer system had issues that delayed checkoutDaniel R.
The employee met us in the lot and directed us where to park. He quickly unlinked the trailer from my pickup truck and we were on our way in two minutes. He had a great attitude and seemed to like his job.MARK K.
Great service and experience! Thank you!!Kathryn D.
The owners were very helpful and knowledgable. Explained everything to me and got me on my way! Hats off to Austin! And a big thanks.George Eugene S.
Rented Blankets were dirty. Trailer running lights were inoperable.Tyler V.
Le client n'a pas laissé de commentaire.Lori Q.
Le client n'a pas laissé de commentaire.DANIEL H.
Le client n'a pas laissé de commentaire.Karen L.
Le client n'a pas laissé de commentaire.Jim W.
The young guy who checked us and out was perfect- Quick, efficient and very customer focused- a real credit to U Haul.John P.
Picking up the tow dolly was a great experience. This was my first time renting a tow dolly, and Uhaul employee took the time to carefully walk through the entire trailer and assisted with connection to my hitch and also connecting my tow vehicle. He answered all my questions in excellent detail, and I left the lot with full confidence in the dolly and tow vehicle. He did an outstanding job in helping me and I wish to call out attention to this great employee. Merci!Brian T.
Le client n'a pas laissé de commentaire.WILLIAM F.
I scheduled to pick up my Uhaul at 0800 on May 1st, when I arrived to pick up my Uhaul at 0800 the Uhaul employee was very rude to me and told me I needed to wait for the van to be cleaned. I also was moving from Fort Collins to Greeley. I had to pick up the truck in Loveland, which was fine. After booking I received a notification that I was required to return it to the Loveland location as opposed to the Greeley location I had originally booked drop off at. I should not have to pay extra mileage/gas when when it was my intention to drop it off in Greeley. I also should not have to drive the extra hour out of my way to return the van. When a time is scheduled to pick up a van to use to move, I shouldn't have to wait and experience poor customer service on a day that's already stressful. I am very displeased with this experience. I also booked movers through Uhaul's site. Honey Do Movers based out of Windsor, Colorado. My reservation for the van was from May 1st 0800- May 2nd 0800 however my movers were scheduled May 2nd at 0900. I had no movers to help me! Granted this may not be Uhaul's fault but it still made my whole move absolutely horrible and way more stressful than it needed to be. I will not consider using Uhaul in the future or recommending it to friends/family.Serbeara S.
Le client n'a pas laissé de commentaire.Ronald P.
Le client n'a pas laissé de commentaire.Justin T.
The gentleman that helped me was very friendly and professional. I truly enjoyed my renting experience with this location and for any future need will be going to them.Cynthia S.
Le client n'a pas laissé de commentaire.RON D.
Le client n'a pas laissé de commentaire.gary F.
Le client n'a pas laissé de commentaire.Bob M.
Best U-Haul experience I've had in my years of U-Haul equipment rentals.Gary M.
Austin runs a top notch rental facility and is truly a pleasure to work with!DAVID C.
Le client n'a pas laissé de commentaire.KEVIN K.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.gary F.
Great serviceJAMES H.
Le client n'a pas laissé de commentaire.Stephen G.
Le client n'a pas laissé de commentaire.Vernon G.
Le client n'a pas laissé de commentaire.mindy B.
outstanding customer serviceLenzy H.
I think you have too many verifications online while reserving a truck. I kept having to go get a code and click verify and then when we went to pickup the truck I again needed to enter a code because it didnt recognize my device (the same phone I used to make the reservation). Other than that it was good.John H.
fast and friendlyjerry T.
Le client n'a pas laissé de commentaire.nick L.
We frequent this facility because we really enjoy the owners and their orderly management of the equipment.David C.
Le client n'a pas laissé de commentaire.Mark S.
Very friendly and helpful.Todd G.
outstanding placeGiovanni B.
Le client n'a pas laissé de commentaire.ROBERT F.
Very carefree experience. Patient and easy going. I will definitely be back.Joseph P.
Guy in office was great. Black girl on the phone was incredible rude. She actually hung up on me when I called her out. Would never recommend to anyone.Kyle P.
Le client n'a pas laissé de commentaire.Ron C.
Repair the lift door. I've had this trailer 3 different rentals and the door always sticks.JOHN B.
The man who helped me when I returned the truck was fast and friendly! Great customer service experience. I would definitely recommend this location.Janesa M.
Le client n'a pas laissé de commentaire.Rob M.
Le client n'a pas laissé de commentaire.Kayla M.
Le client n'a pas laissé de commentaire.Patrick G.
Le client n'a pas laissé de commentaire.Terry S.
The pick up process was difficult and took far too long. When I arrived, I was told that I needed to give the name and number of two references. That is fine. But I did not know that the referenced would be called before the truck was released. People generally are not waiting by their phones for a call and many don't answer unfamiliar numbers. I didn't know that I would need people on standby waiting for a call from you.Billy H.
Le client n'a pas laissé de commentaire.Austen R.
A very nice, efficient young man assisted us, and we really appreciate the GREAT experience!Mark H.
Excellent customer service, will return again for future needs.Troy G.
pulling the franchise from the Dolores General Store so that UHaul customers don't have to have contact with the rude thief who runs the place.Dan B.
Le client n'a pas laissé de commentaire.JOHN F.
Great job & customer service representative was excellent!David B.
Le client n'a pas laissé de commentaire.John E.
Le client n'a pas laissé de commentaire.Jami K.
Austin was very friendly and accommodating!Mary C.
Le client n'a pas laissé de commentaire.Brittany H.
Very friendly people! I will rent from here again.Jean R.
Le client n'a pas laissé de commentaire.NATHAN M.
Great, friendly customer service every time I've been here. My go to location.Frank T.
Can't think of anything.Doug P.
Good peopleWilliam S.
The location itself was fine. What really made me angry is I put my moving address as Greeley. The location I booked was 1 block away from where we were moving from in Johnstown, and my rental was switched to the west side of Loveland. We moved east to greeley. I had to drive over 7 miles back and forth to get the truck. 15 to greeley and over 20 to return the damn thing. I literally should have paid 20 to 30 dollars less but I needed the truck to move and didn't realize the location changed til I pulled up the email to pick up my rental Friday morning and saw a difference address. I had no time to problem solve. Pretty ticked and not impressed. I would love a refund of 25 dollars actually. Which I probably won't get.Elisabeth K.
Le client n'a pas laissé de commentaire.Jeff C.
Le client n'a pas laissé de commentaire.Brandon C.
Le client n'a pas laissé de commentaire.Paul H.
Lots of room for equipment drop-off. Very friendly and helpful. I will be backfrank T.
Austin is professional with an excellent attitude. ThanksFRANCES L.
Le client n'a pas laissé de commentaire.Linnea R.
This was my best visit to a U-Haul dealer ever. Thanks so much!Christopher P.
Le client n'a pas laissé de commentaire.Steven P.
Thank you we will use your business in the future.Daniel B.
Le client n'a pas laissé de commentaire.patty B.
The staff is great, helping connect and get on my way as quick as possible. Merci les gars!RICHARD M.
Le client n'a pas laissé de commentaire.Grace W.
Got my move done!!!!! HallelujahSCOTT C.
Le client n'a pas laissé de commentaire.Mya K.
Le client n'a pas laissé de commentaire.Sara B.
Le client n'a pas laissé de commentaire.Chris H.
Le client n'a pas laissé de commentaire.MICHAEL N.
Le client n'a pas laissé de commentaire.Carolyn K.
I did not recently rent anything. You have the wrong email amd person.Lawrence L.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.Peter G.
Le client n'a pas laissé de commentaire.Richard L.