Answer your phone. Be available. Have knowledgeable employees.
Rainbow J.
Customer Reviews for Cutler Property Preservation & Landscape Services
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very professional staff. Very knowledgeable. When I went to hook the trailer to my truck the lady assisted with making sure the trailer lights where operational before I departed. The lights were not operational. We switched to a different trailer and the tongue would not claimp to the ball. We changed to a different trailer and it connected perfectly with operational lights.
Gary M.Jessica was fantastic
Scot E.Make sure to have everything the customer paid for in the vehicle. I ordered extra supplies, but they did not come with the truck with the exception of the appliance dolly. I tried to call to get a refund and was on hold for over 20 minutes when I was told it would be 5, and never was able to dispute the charges or be reimbursed for services that were not provided but included in the contract. Very disappointing and I am moving another family shortly, but I doubt we will use Uhaul again because of customer service.
Benton S.If we would have known where we were taking this we would not have taken it there there was nobody there to check the trailer in the young man that was out there persuading the lawnmowers didn't have no clue he sent us all the way back out back to drop the trailer never again will I go there. He was very rude.
Veronica R.Staff want knowledgeable about u haul and the check in process has to call pickup location for instructions on what to do . Staff didn't know where we should park and didn't assist in the lot at all. Staff remained inside through the entire check in process and left customer to fend for self with parking and unhooking.
EDWARD M.Excellent customer service! Truck was ready and waiting for us to jump in and go! I highly recommend this location and will definitely use again in the future!
Stephanie L.