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Brandy E
Customer Reviews for Cuzins Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Patrick Dorcey had the truck ready and clean. He checked me in, explained the charges, and got me on my way quickly. Great service!!!
Amy CEveryone was so nice and helpful. Would recommend it to anyone
Cheryl WAll was great!! Manager Patrick was very helpful and nice.
Cheryl MThe link for U-Haul was not optimal.
Toya PTruck was clean and ready to go. Friendly, polite, and quick. Great guy.
Mark PVery easy rental transaction. Will use this location again.
Mark HNo dolly really needed it
Chris NAwesome customer service!
Timothy MThere was a lock box at the car wash. We spent an hour trying to get the code. Then, some random guy came out from an unmarked door at the car wash and said he had the key.
Sara BTrès sympathiques et professionnels. Easy transaction that went incredibly smooth.
Stephen FThere were cars parked in front of U-Hauls and the area where they were preventing me from then parking the U-Haul next to the rest. It was a tight area. A super small lot so being it's small and the car was blocking the area the U-Haul were it made it hard to return the equipment costing me to have to drive around the block twice costing me more miles
Marissa DAlways great service
DEVIN PEverything went well but the gentleman helping me had computer issues.
Eileen MGreat service and quick and easy transaction. Vehicle was perfect. Merci.
Muchael GAn a player called me last minute telling me that their place of business was going to close early and asked if I would be interested in picking up the rental on the app. I did not have the app so I had to download the app and that process was a nightmare. It took 45 minutes and due to that time constraint I got stuck in rush hour traffic resulting in my time and schedule being compromised. The entire process is infuriating. Each process is cumbersome with the suggestions of add ons. Repeatedly. And the no thanks button is so hard to find that it leaves the customer thinking that they must include an add on to merely check out. Ridiculous.
Teri BClose to home, favorite car wash (which I do recommend to people), friendly staff, quick and easy for rental. Thank you NO IMPROVEMENTS NEEDED
Kathy PThe customer service was excellent!
MALINDA HGreat service!
Anita WGreat service as always
DEVIN PGreat service as always!!
DEVIN PMy experience with the U-Haul company was excellent, the guys there were very nice and they cleaned the snow off the truck I would recommend them to anyone
Bill RGret service
DEVIN PWorking with Patrick was good. Could not get ap to work on my phone.
John BNothing everything was great. From customer service to the rental truck keep up the good work
ashley wGreat service as always!
DEVIN PGreat service as always!!
Brandy EGreat service as always.
Brandy ERien
JESSE SGreat service
Josh LGreat service
Brandy EService amical
Shelby RBetter online check in/out. Terrible.
Benjamin RVery Helpful for assisting Greater Morningstar Ministry of Caring Food Pantry in Mount Clemens
EVALOIS Wordered a van with accessories, just to find a van without them, that i had to pay separately for, as well as had to use a different form of payment. all around awful experience.
Nik SCar wash was not clean, u had to find someone to assist me. The truck was a old, dirty and horrible on the road. It shook so much on the expressway. Very load, white smoke coming out of exhaust. Worst experience I've ever had with Uhaul and I rent Uhaul often.
Dena LGreat service as always
DEVIN PGreat service as always.
DEVIN PScammed me on gas even w photo proof n receipts
Jayson RPatrick is the best. Always pleasant and helpful. I will definitely be back for my next truck rental.
MaryAnn WThey're good people. Professional, well versed and very kind. I'm sending all my people their way. Five ⭐️⭐️⭐️⭐️⭐️
Janice VThe online verification process was a bit cumbersome. I used 2 emergency contacts and it took a long time, in the rain, to get verified. I'll probably not use the online process next time; the verification needs could have been made more clear. This location was great and the staff was very friendly.
Matthew KYou guys should start cleaning and sanitizing the trucks more. But everything was great! The truck drive beautifully, better than I expected, thanks for everything!
Jayla DI felt like I got over charged
Kevin TWell pleased in all areas of this service.
Peter KI did not receive my rental at the correct time. I waited 30 minutes after my scheduled time for them to finally give me the keys to the truck. I am highly disappointed.
Canela CThank you for great service. I have had an Enterprise Acct. for 20 years, I reserved a van in June for October use and Enterprise told me a week before pickup that they would not have a van for me. U-Haul will now be my first choice when renting vans.
Nancy BGreat service!!
Jason WKeep up the good work
LOUIE A