Customer Reviews for CW Tint LLC
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

1

I had put on reservation I needed a utility dolly and pads. they charged me for them even though they didnt have them. All she would say is you have the truck leave. I ended up on phone for 40 min to get a new reservation for the dolly and pads. Next day when I went to get them they only had dolly and not pads. I ended up going to 2 locations and several hours later to get the pads. Very poor experience with Uhaul!

Évaluation :

1

I dropped the truck off way before it was due. I checked my credit card statement and see so many excessive charges. First I was charged for mileage: 15 $I was given 87 miles plus 40 extra miles for the inconvenience of having to go 20 miles out of my destination to pick up truck that should have been where I reserved. They waited until the last minute to tell me. Charged for gas: 15 $I put the gas in the truck, almost 30 $to get it back where it was 5/8 of a tank, I have a receipt. Charged for cleaning: 25 $there was mud on the back tires and on the side of the truck, we hosed that entire truck down, guess it wasn't up to their standard. Charged a drop off fee: 20 $the vehicle was dropped off after hours and I didnt check it back in, even though I technically had the truck until 2pm the next day. You can check in online, that requires you to share your location. No. I called the 800#, and was waiting for over an hour to get someone. Yes, I fussed about and was told some of my money will be refunded. The gas and drop off fee. Unacceptable, i want my mileage fee and cleaning fee. I had to open two complaints. I will also filing fraud & theft charges against Uhaul through my credit card company.