Évaluations des clients Cypress Park Storage LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cypress Park Storage LLC

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Kelly K.
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Le client n'a pas laissé de commentaire.

Travis M.
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Le client n'a pas laissé de commentaire.

Robert J.
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Nothing. Very friendly and pleasant

Lance T.
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The lady was very rude! I felt like she didn't want my business. I would drive 30 miles away before I go back there. I had to walk all the way to the back of the place to get the truck.

RONDA C.
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Le client n'a pas laissé de commentaire.

Michael T.
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Le client n'a pas laissé de commentaire.

JOE D.
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None

Russell M.
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Dropped after hours, no issues.

Tiras M.
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Katie was very rude! Her customer service was poor! I will not rent from this location and will pass it on to my family and friends! She made my husband and I very uncomfortable. Danielle helped me on Saturday when I returned the rental and was very professional. We were happy she was there. Not satisfied with my rental experience.

Brad F.
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Le client n'a pas laissé de commentaire.

Troy W.
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The clerk that contacted me had a horrible attitude.

Jonathan J.
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Lease a lot across the street or at least six truck size parking places from Advance auto. This would give your employees the ability to more safely and easily access your rental trucks. Removing the dangerous and stressful task of backing the trucks out into the range blvd traffic would do wonders for employees morale, make it much easier and clear for customers returning trucks and might possibly lower your insurance. Lease 6 spots . Restripe to allow 4 slightly larger truck spots . Two spots on the left. Two spots on the right separated by a 6 foot path for the safety of employees and customers alike. The staff at Cypress storage and U-haul have been excellent.

DANIEL E.
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Le client n'a pas laissé de commentaire.

christina L.
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Le client n'a pas laissé de commentaire.

RICHARD L.
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Once again great experience at Cypress Park Storage.

Mark M.
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Place a call before billing something to a customer that was in that condition when it was picked up. They billed me for mopping the back of the unit when it was dirty when I picked it up.

TIMOTHY N.
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Only complaint, I wasn't told about the text acknowledgment of the return, only where to park the truck and the key drop. I would appreciate you waiving the $20 convenience fee.

Jeffrey B.
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Le client n'a pas laissé de commentaire.

WILLIE R.
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get rid of that manager she`s vindictive and untrustworthy.

Jarrid R.
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Great people to work with. Very friendly and helpful. Recommend this location to anyone that needs to rent anything from Uhaul for moving!

RICHARD L.
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Best customer service, everyone was so friendly and helpful! Truck was clean and Uhaul rental process was fast and simple. Definitely would recommend Cypress Park to anyone for storage and Uhaul business!

Lila T.
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Don't be rude

kimberley S.
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Go over how to work things in the truck. I didn't know how to adjust mirrors.

Chad H.
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Rental was exactly as expected. They were helpful in the reservation and the uhaul we needed was available when we needed it.

DANNY C.
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Le client n'a pas laissé de commentaire.

ROCKY P.
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Le client n'a pas laissé de commentaire.

Chris L.
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Le client n'a pas laissé de commentaire.

DANIELLE B.
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When I went to pick up the truck I rented the girl at the front desk said she just cleaned out the back of the truck because the renters before me did not clean it and she had to charge them a $45 fee. I looked over the vehicle but I didn't open the back because she just told me she cleaned it. I got to our house and once we started moving our belongings in we realized the floor was covered in some kind of grease. It was extremely slippery and my husband almost fell. Now that my mattresses had some kind of greasy substance on them I decided to use a towel and try to clean as much of the mess off the floors so that we could continue to move. Before returning the truck we swept what we could out of the truck and then mopped the floors. We brought it back late that night. The next day, the office girl called us and I told her that there was grease all over the floor. She once again said she cleaned it before I picked it up but unless she cleaned it with grease, she didn't clean it. She then of course charged me a $45 cleaning fee! So yeah, I'm not happy with the service I received.

JOHN T.
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List insurance coverage cost on website so consumer is aware before going to location.

William G.
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Cypress Park Storage is a great place to do business with. Very helpful, very courteous and appreciative of your business!

Cordarrell S.
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The air went out twice in the UHaul, which is completely unforgivable during a summer in the South. In addition, please explain to representatives that when customers have questions about the UHaul experience, those questions should be answered without a condescending tone/assumption that customers SHOULD know the answer. (The representative I am referencing was not the one assisting me; she was one who the aforementioned rep asked for further clarification.)

JOHN W.
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Le client n'a pas laissé de commentaire.

Carl D.
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Le client n'a pas laissé de commentaire.

VICTORIA E.
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Le client n'a pas laissé de commentaire.

ALYSSA T.
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Le client n'a pas laissé de commentaire.

Janna Y.
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When doing the check out, it ask if you put the dolly back up but there is nothing that states that you have to fold up your blankets that you used. I cleaned the uhaul and put the dolly back and put the blankets in a pile (that I thought may be washed). But then I get a call stating that I am being charged 25 dollars because I did not fold the blankets. I was upset about this

Michael F.
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Le client n'a pas laissé de commentaire.

Michael P.
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Le client n'a pas laissé de commentaire.

MARK C.
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Le client n'a pas laissé de commentaire.

Leslie G.
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Great service

Brian P.
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I feel like when you pay a certain amount for a rental, especially with insurance you should be given something in return. In my experience a short amount of mileage should be allowed. Having to pay rental+insurance+mileage is a large expense that most people will try to work around if they aren't cornered in. With a 29.99 rental you should be given a 25 mile allotment at least before the .79 a mile kicks in. That and move those gas pedals to the right a bit. Uhaul trucks in general seem cramped now how they make them. Being cramped and having no cruise control is just irritating. Service was great though.

Shana F.
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Le client n'a pas laissé de commentaire.

Melanie R.
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Le client n'a pas laissé de commentaire.

Jim T.
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Everything went very well, the lady was very helpful, and would recommend this location to all friends!

josha D.
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Le client n'a pas laissé de commentaire.

Sharon D.
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Le client n'a pas laissé de commentaire.

Kelly A.
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Le client n'a pas laissé de commentaire.

John W.
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The lady who helped us was awesome. She went over and above hooking up three different trailers before we determined I had a fuse out causing one of the blinkers not to work. The lady who made the reservation for us was also extremely helpful in locating a store near us and making the reservation.

LESLIE J.
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Grade vehicle. Drove like a Cadillac compared to the last 26ft truck we reserved. Low miles gave us a great sense of security considering how far we had to drive it.

Jonathan H.
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Tell them not to rent from them

Sidney H.
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They do a great job

William G.
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Both locations were very helpful

PAULA E.
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Customer service was excellent, Thank for making this stressful experience for me a success and easy

RHONDA J.
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Le client n'a pas laissé de commentaire.

Jason A.
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Dropped off after hours

Angela D.
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Le client n'a pas laissé de commentaire.

Katy H.
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Mr. Kevin was so much help when I was doing the 24/7 truck share. I was having some issues and he walked me thru the process. I will use this location in the future for all my moving needs. I definitely recommend this location.

Amy M.
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Went out of her way to help us. Great attitude and customer service

Chad K.
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The manager, Kevin, at this DS, LA location was a complete **********. Wouldn't Repeat WOULD NOT recommend anyone use this specific location; Cypress Point Storage in DS, LA. Wish I could give specific details on how this manager tried to facilitate duplicate transactions and unauthorised transactions on my card. I get it. Times are hard but it's unimaginable what this manager is doing to customers' debit/credit cards. Don't walk away from this place; RUN!!!!!

Felicia P.
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Le client n'a pas laissé de commentaire.

Kristie B.
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Le client n'a pas laissé de commentaire.

Daniel M.
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Le client n'a pas laissé de commentaire.

Brian M.
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Don't put the dolly and furniture covers in the truck when a customer specifically says they don't need. We had to pull the tags and pay for them just because we needed the space in the truck. Never used either one. Maybe you can find a better location for them.

Jessica W.
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Katie was great to work with and answered all my questions. Great experience overall with professional, knowledgeable staff.

SHAWN B.
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I was charged $25 plus tax because “I didn't sweep the back of Uhaul”. I made sure I swept it. I'll never use the services here again and I'll make sure to let everyone see I know to go some place else. This place is pathetic.

Steven B.
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Great truck. Rides good. Ez low deck. Great gas mileage. Clean. Friendly people.

Mary W.
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Workers were very helpful and polite! I will definitely recommend this location! I returned the truck after hours and I had a little trouble with the online check in but evidently everything was ok because I received an email the next day with my receipt!

Amanda D.
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Le client n'a pas laissé de commentaire.

Tenina H.
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There was no dolly and missing blanket. Both were needed during my move. Text link did not work to visualize before pictures of Uhaul before leaving with it.

Aaron O.
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Le client n'a pas laissé de commentaire.

Roger G.
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Le client n'a pas laissé de commentaire.

Janna M.
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Le client n'a pas laissé de commentaire.

Chad D.
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The delivery process and info needed by the app was long and tedious. I feel this should be done by your employees.

Jake S.
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Le client n'a pas laissé de commentaire.

Alicia H.
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Le client n'a pas laissé de commentaire.

Ronnie H.
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Great. Very pleasant employee.

Jacob B.
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Le client n'a pas laissé de commentaire.

Oscar B.
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Excellent service. I was totally satisfied with this place service.

Kenneth S.
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Dolly's were dirty and hand truck was broken. Wheels had embedded rocks- scratched my floor. Truck was clean.

Kenneth J.
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My complaint is not with the pickup location but what happened before picking up the truck. After reserving this truck weeks before scheduled pickup, it was not certain until I arrived at the location that the truck would even be there, this created tremendous stress because I already had help lined up to load the truck in that we were moving across three states, this makes me leery about using Uhaul if I ever need to move in the future.

Michael L.
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The trailer leaked in two places. Some of our stuff got wet.

Stephen J.
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Le client n'a pas laissé de commentaire.

Brenda S.
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Le client n'a pas laissé de commentaire.

Farzana A.
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They over charged me. I rented from this unit because of our agent Robert requested me. He could not provide me minivan from our business location at 1410 south Range, denham spring. I could rent from Baton Rouge where I live and rent all the time. I didn't have any problem with them before. I thought I could help my business and my agent. But it was a wrong decision I made. I will not recommend any one to go that business not I will go there.

Gordon B.
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Le client n'a pas laissé de commentaire.

Louis L.
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Le client n'a pas laissé de commentaire.

RICHARD D.
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Verify the truck you want is THERE and will be there the day you need it. Otherwise you will be traveling all over town to get your truck. This is not a complaint about this location, just the way Uhaul does business. The young lady at this location couldn't have been nicer. A very pleasant experience.

Chad R.
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Le client n'a pas laissé de commentaire.

JASON M.
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Le client n'a pas laissé de commentaire.

Mickey M.
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Le client n'a pas laissé de commentaire.

Matthew T.
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You could rent a tow dolly for cash but they turned me away the day before and told me I needed a credit card to rent the process was long and infuriating it was the blonde young lady that works there that made the process difficult

Pamela D.
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Le client n'a pas laissé de commentaire.

Kenneth R.
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Le client n'a pas laissé de commentaire.

Brenda H.
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Cypress Park was awesome! The clerk patiently answered my questions so I could decide if I needed a truck or a trailer. Everything was handled efficiently over the phone to reserve my trailer. I promptly received a call when it was ready. The trailer was clean and in excellent condition. Pick up was fast and efficient, too. I highly recommend them!

james W.
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Very friendly and prompt. Will use again.

James P.
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Le client n'a pas laissé de commentaire.

Kevin B.
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Great staff went above and beyond the call of duty!

Martin R.
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very friendly, well prepared, helpful, was in and out within 5 minutes

Lauren B.
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The front desk employee that helped me was great.

DAVID P.
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The biggest thing is to ONLY MAKE RESERVATION FOR LOCATION THAT WILL ACTUALLY HABE THE EQUIPMENT ON DAY OF RESERVSTION. Finding out day before you to go 10 miles further to pickup equipment is UNACCEPTABLE.

Non reviews have been submitted for this location.

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