Évaluations des clients D R S Wood Shed

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de D R S Wood Shed

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Rhonda W. le

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Have the location actually open and vehicles ready for people. Absolutely ridiculous the crap I've gone through with this rental.

Perry F. le

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Le client n'a pas laissé de commentaire.

John B. le

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This location is convenient for me, and the lady who handles the returns was great!

Steven K. le

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Le client n'a pas laissé de commentaire.

Marvin R. le

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It was a great experience ordering and Sandy was really nice!

Stephanie T. le

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De-ice the parking lot

Robert G. le

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UHaul should think about getting rid of this dealer location. I was yanked around between 2 other location before landing on this store. I called the day ahead, all was good. Didn't know it was a smart phone pick up location. The lady at the 800 number sucked as well and gave me wrong link. The chat lady (Martha) finally helped me out. An hour for a five minute pickup. I scheduled 2 weeks earlier. I'm not sure I want to rent from UHaul again, that is how bad of a pick-up experience I had. And thanks for charging me more money. And lets not forget the additional 58 cents.

William F. le

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Le client n'a pas laissé de commentaire.

Thomas C. le

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The gentleman at Drs Woodshed was very helpful and it was "easy in and easy out" of his business. The truck was clean and ready to roll. Absolutely no complaints. I'll head back to Drs Woodshed when I again need to rent a U Haul.

Jeffrey G. le

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Le client n'a pas laissé de commentaire.

Loius T. le

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Have the truck the customer reserved available instead of making them run everywhere and get a different sized truck.

eileen K. le

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I did not realize that I could have done 24/7 check out when I talked to customer service at 1-800 number. Had that been explained over the phone, check out would have been smoother.

laura W. le

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The vehicle breaks were scratchy. Peddle would almost be to the floor before it even started to break. The back of the moving van Stunk like cat piss. My husband wondered if the people before us were cooking meth or transporting stray cats. Also wondered if the vans ever get fumigated since several beetle type insects were wondering around the cab overhang area. We will look elsewhere in the future if needing a Uhaul...

Glenda G. le

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Le client n'a pas laissé de commentaire.

Eileen S. le

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The Uhaul picked up from this location had roaches in the cargo area. It took multiple phone calls to Uhaul customer service to resolve this issue and receive a different truck from yet another undesirable location. There was no accomadation made for the lost time except to provide another day of rental time which was not needed.

Carl P. le

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They didn’t have the trailer I ordered a 6x9 open. They spent 45 minuites trying to process the order. I ended up having to accept a 5x9 instead. The return location would not accept the trailer said they no longer do U Haul. Had to go to two more locations before I could get it turned in. Main location in Nesconset took the trailer, finally and they were excellent

Courtney C. le

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Le client n'a pas laissé de commentaire.

John B. le

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Quick and painless drop-off. Thanks!

kimberly B. le

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The service by the folks at this location was GREAT!! My issues were with the website UI and the mobil interface. You may want to review the U-Haul workflow/UI for placing a reservation, Truck Share, return via Truck Share. Maybe get some feedback from your users. . .

Charles D. le

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Le client n'a pas laissé de commentaire.

gregory C. le

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Le client n'a pas laissé de commentaire.

Eric D. le

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Le client n'a pas laissé de commentaire.

Timothy N. le

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Le client n'a pas laissé de commentaire.

James C. le

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Everything was very easy.

Joseph P. le

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Very friendly, good customer service.

Nathan V. le

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Le client n'a pas laissé de commentaire.

Aaron K. le

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I did not have great cell phone coverage at this pick up place which made it hard to do an online check-in.

Elaine E. le

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Le client n'a pas laissé de commentaire.

Daniel P. le

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This is no reflection on the location whatsoever. But I had trouble with the uhaul.com APP to pick up my vehicle with my phone. It had said my reservation "expired" at which point gave me a number to call. No one picked up for over 30 minutes so I gave up. I tried to do the chat feature with a uhaul representative and no one ever replied. Leaving me with no choice but to leave. Finally, someone reached out to me and it took me over an hour to get the vehicle with an APP. I was extremely tired and 8 months pregnant needing to get the truck loaded for a quick move. It was unacceptable to have to wait 1 hour when the location did everything on their end to provide the service to me.

Neil M. le

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I have used this facility in the past and will continue to use it whenever I need a U-haul rental. I will also recommend to my family and friends. Excellent experience !!!!!

Frank A. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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Le client n'a pas laissé de commentaire.

Damir H. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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Le client n'a pas laissé de commentaire.

cathalina W. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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Le client n'a pas laissé de commentaire.

Maria G. le

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Le client n'a pas laissé de commentaire.

Richard T. le

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Uhaul overbooked me and gave me a reservation for a trailer in Margaretville that was already reserved to someone else. I almost could not get another trailer in any location and I would have lost a couple of hundred bucks as paid for an auction with pickup date this morning and non refundable.

George R. le

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Thank you so much dear Susan for your fast service. George

STEVEN M. le

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Great place to rent from. The owners are very helpful.

Brendan H. le

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Le client n'a pas laissé de commentaire.

Art J. le

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Got call an hour before we picked up van that location didn’t get back vehicle we were renting. Had to go to alternate location which was not very friendly.

Robert K. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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Le client n'a pas laissé de commentaire.

Anthony L. le

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DRS Wood Shed went above and beyond to have a trailer for me.

Christophe P. le

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Le client n'a pas laissé de commentaire.

Cassie Z. le

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Le client n'a pas laissé de commentaire.

Andrew D. le

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Le client n'a pas laissé de commentaire.

George R. le

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Be careful!!!!! They told me one price and charged another and a lot more!! 29.00 and 8.00 does not add up to 121.03 and they are rude!!! I wanted it for 1 day. They are charging me for 3 days for!! I will never deal with them again. The rep at place of rental he said call U HALL and ask them to adjust the charges. Good luck to me!!!!!!

charles B. le

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Le client n'a pas laissé de commentaire.

Edward D. le

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Le client n'a pas laissé de commentaire.

Joseph H. le

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Sandie was awesome!! Stayed late so we could rent the van. Sandie gave us the kind of customer service we just don’t see anymore.

Louise S. le

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Compared to locations in bigger cities it is a smaller set up. I was very pleased with my experience.

Lynn W. le

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Ray waited for us in a snow storm so we could pick up the truck for a very important move!

DOUGLAS H. le

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Le client n'a pas laissé de commentaire.

Crystal H. le

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Le client n'a pas laissé de commentaire.

JOHN M. le

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The people there are outstanding in customer service.

TYLER W. le

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Great people and helped us out when we got in a time predicament.

Anthony C. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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They were easy to rent from

Lawrence S. le

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Le client n'a pas laissé de commentaire.

Tina W. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

Lily D. le

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Le client n'a pas laissé de commentaire.

greg S. le

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Le client n'a pas laissé de commentaire.

RENEE A. le

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The truck smelled of cigarettes and I had a sore throat and cough for following 12 hours after driving it. The representative was very kind and helpful. Biggest complaint is not about location but inability to return truck to convenient location. I had to pay approximately $100 in the $.79/mile charge in order to return the truck to this specific location. I also returned it with extra fuel and it sucks that uhaul provides no refund for putting extra gas in it. I have always struggled to get a uhaul that is in the right location for my moves and the correct size and inevitably pay out the nose!

Michael H. le

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The gentleman preparing my paperwork was an absolute pleasure to deal with and I would definitely suggest this location to anyone.

Helana D. le

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Le client n'a pas laissé de commentaire.

Darlene D. le

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Went over and above! Very friendly and explained all the charges so there were no surprises. I really appreciated that! Customer service is not usually that good these days!

JOHN M. le

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Nothing. Everything went above what was expected.

rosemary H. le

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Le client n'a pas laissé de commentaire.

Kelly B. le

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Le client n'a pas laissé de commentaire.

Elizabeth S. le

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Truck was dirty, and the tow/haul button did not work, truck was very noisy, was a little worried, although it worked out ok, I did ask for a larger truck and had that been available would have been easier for me. Thanks

Neil M. le

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Wonderful service and also accomplished in a timely manner. I will use this location again, if I desire to rent a U-Haul and will also recommend DRS Woodshed to all my family and friends as well. This was a nice experience for my wife and I. Thanks !!!!!

John Z. le

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Le client n'a pas laissé de commentaire.

Brenda B. le

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I was over charged for items I did not request. I'm in the process of getting reimbursed for that

John T. le

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Uhual Staff improperly attached auto transport trailer to friend's truck causing trailer to detatch while loading

Mike J. le

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Grease the ratchets on the trailer

Peter C. le

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Le client n'a pas laissé de commentaire.

Jessicanne P. le

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Le client n'a pas laissé de commentaire.

robert Z. le

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Le client n'a pas laissé de commentaire.

Joshue C. le

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Very nice people

Mike F. le

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Le client n'a pas laissé de commentaire.

Christopher K. le

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Le client n'a pas laissé de commentaire.

david A. le

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Very nice service. Helped me adjust mirrors and review dashboard, lights, wipers etc.

HEATHER W. le

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Le client n'a pas laissé de commentaire.

Wendy M. le

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I had to call regarding this reservation due to the location we were supposed to pick it up at had no truck. When I called the 800# I was on hold for 45 minutes. That was just one of the times I called.

Mary S. le

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Air conditioning in Van Broken & window crank knob broken

Gabriella S. le

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Instead of educating us on how the pricing works for renting a uhaul they charged us what made them the most money. Will not use this location again, and would definitely suggest that any of our friends go to the Cooperstown, NY location instead where they actually care about their customers.

james H. le

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Le client n'a pas laissé de commentaire.

Katie H. le

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Le client n'a pas laissé de commentaire.

Amanda T. le

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We needed an extension and they were so willing to go above and beyond to help us, moving can be stressful enough but thanks to their amazing customer service we were able to get everything done that we needed to!

Mark S. le

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Le client n'a pas laissé de commentaire.

Michelle C. le

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Le client n'a pas laissé de commentaire.

John D. le

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Le client n'a pas laissé de commentaire.

MIKE G. le

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Le client n'a pas laissé de commentaire.

ronniann G. le

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Le client n'a pas laissé de commentaire.

Ladora R. le

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Le client n'a pas laissé de commentaire.

Sandra B. le

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Le client n'a pas laissé de commentaire.

Steve C. le

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Le client n'a pas laissé de commentaire.