Excellent customer service, clear instructions, helpful and left with a smile even after Moving ! :)
Daniel Guzman
Customer Reviews for Cronin Glass
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service, especially for a last minute rental. Merci
Felix LeongThe manager was friendly and helpful. He made the rental easy.
Todd DeaconNice and easy pick up/drop off. Very friendly owner!
Nestor ChauThe owner was incredibly helpful and kind, which is such a big bonus on a stressful moving day. He took time to kindly explained the use and return procedures. The truck was clean and ready on time. The location was convenient. I highly recommend this location. Thanks so much for making moving day a little bit easier!
Celene ChanThe best service ever.
TuanHoai NguyenGood efficient friendly service - I would definitely rent from here again.
Caelan GriffithsGreat to meet another Fred.
fredrick wilsonThe operator was very responsive, informative, quick to reply to questions and gave great direction. Highly recommend choosing this location to rent from. Pick up and drop off was incredibly easy, and the outgoing friendly service was appreciated. Fantastic!
Megan BowersN/A - overall great experience
Skyler Parkerjust explain to answer text message from haul before leaving with truck
Darryl CraftWhat a lovely guy to deal with. Very friendly and helpful. I would go out of my way to rent from this location again.
Brent PriceFred was amazing from start till finish, all questions answered in a timely manner. I would drive out of my way just to use his services again. No wonder he's the top 2 % in Canada by UHaul!!!!
Elvis LuFriendly, helpful, and prompt service! Thank you very much for your help, we'd be happy to go to this location again.
Jessica PangGreat service at this location everything was such an easy process. Would highly recommend.
Kayleigh SlattryWebsite indicated different address to pickup, requested address was 2889 Grandview Highway and once arrived the guy at the office texted me saying he was not there, then he make me go to another location which is a weed shop so the smell was terrible.
David AcostaCar is nice. Guy giving my the car is not
Stephen PhamFred is very helpful. 5-star rating couldn't satisfy me! I want to add 5 extra stars to make it 10!
Allen HeFred was very nice and friendly, he completed the return inspection for us and I got my money back just as he mentioned. Thanks so much Fred!
Andrés Alejandro Andalón DelgadoHelpful and kind staff
Maria CurrieSuper convenient! Amazing service and communication.
Maggie HoAbsolutely nothing but good things to say about this U-Haul location. Fredrick Cronin has 'helped us' move twice and we would go back in a heartbeat!
Alberto WhiteIt was perfect.
Sean WongFred was STELLR in providing the finest customer service I've ever had with any vehicle rental experience. He provided extremely detailed information in a very efficient manner and didn't give me a single chance to be ever remotely disappointed with my U-Haul experience. Keep up the fantastic work Fred!
Jeffrey ReynoldsFred was so nice, it was an amazing experience renting from him.
Tess WilliamsGreat location! Fred is very helpful, communicative and friendly. He works to get you what you need and is better than booking on the website. Highly recommended!!!
Nathaniel Daniel kajumbaGo to another uhaul location
Gabriel Anaya IssaI still don't know if my rental ended properly. I used the truck, filled it up, returned the key, and I tried to end it online but it said someone would contact me but nobody contacted me.
Michael FeaverService was fantastic
andrew murrayAmazing service! Very fast and convenient. Store owner is very friendly and helpful
Farhang NesvaderaniBest U-Haul experience to date! Was a pleasure dealing with this location and will do so in future. Excellent customer service! Merci encore!
Stewart McLeanMr Cronin is great! Always friendly, and efficient.
Rowan LangeGreat location and friendly service on a Sunday afternoon!
Mark TranknerFred was a great help and really made the rental process seamless. Amazing guy and very helpful.
MJ CoKehyengThe service was very friendly and they recommend to me the best car for my needs.
RIGOBERTO CELY NOVOAVery good
Peter HuThe company was great
AMNIEL SIBHATO MEHERETFred's shop was great second time using them helping a friend move in the area. Process was very fast and professional. Fortement recommandé!
Lang BaiAmazing and helpful drop off from Fred.
Matthew EbertFantastic service
Jake O HarlingThe attendant was very kind.
susan MartinOverall excellent ! Pick up and drop off process quick and easy. Fred who we dealt with was excellent, friendly and knowledgeable. I would definitely recommend this location and uhaul! Merci
Mike MichelinConvenient location, no hassles, friendly service.
Anna Larythe guy was so helpful when i forget my phone in the truck after returning it
Ashley WiebeFredwas great to deal with, made sure everything was good before we set off. Good experience.
Pat HaistGreat experience! Fred was super helpful and very responsive!
Christopher LivingstoneThanks
Buffie IrvineThis was an absolutely horrendous experience. The representative was a no-show, no dolly, pure rudeness, unhelpfulness, and then vanished and didn't take my calls or answer messages. I was left clueless about key whereabouts and truck drop-off. Check out Google Maps rating - it's utterly disastrous. If customer satisfaction matters, terminate ties with this contractor immediately and never engage with them again.
Hlib AlbovskyiI was over charged!?! $65 was what it should have been and instead I was billed $235.
Blanca Scanlon SharpeGreat service
Alyssa Litowskythe van was dirty in and out.
fu shumFred was really friendly and on top of everything. Got the van really quickly and made the move without a hitch. Would highly recommend this place again and use it in the future.
Lang BaiFred was personable and made the transaction swift and easy. Merci.
Ryan JonesI have problem with changing It was only 20 km, but I see that it was like 100 km
Oleh MykhnovskyiRenting a Uhaul from Fred is an amazing experience! he already texted me an hour earlier that I could get the van without any extra cost. it was a fast and nice process to pickup the van and the same happened when I dropped it of. This is from now on my location for any Uhaul rent I will do. Fred a big thank you!
Philip CallantFantastic customer care, I will go to this location for all my U-Haul needs. Second time utilizing services here.
Stephanie Louie