Le client n'a pas laissé de commentaire.Mary F.
Customer Reviews for Da Bong
(U-Haul Neighborhood Dealer)
Pour nous contacter
Lakewood, CO 80226
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 10h am à 12h am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
They did not have a very clean truck garbage and trash in cab and the inside was not swept. no-one came out to go thru the vehicle with me and while the person inside was friendly enough, no additional customer service was available.Tracie R.
Le client n'a pas laissé de commentaire.Jalen K.
Great customer service!!!Carl G.
Le client n'a pas laissé de commentaire.Austin M.
Le client n'a pas laissé de commentaire.Patricia M.
Customer service was not friendly or helpful. The original pick up location was changed last minute and I was not notified of the change and showed up to the original place. I had to drive 30 miles out from my residence to pick up the U-Haulâ€¦ because it was so far out I had to purchase an additional set of miles to be covered for that entire trip. U-Haul should reimburse the cost to pick up due to the change that I wasn't made aware of.Priscilla M.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.Yousif A.
Le client n'a pas laissé de commentaire.Jonathan K.
Very nice and helpful. He met me at the truck right after I pulled in and was ready to start the check-in process.Kenneth P.
I wasn't able to download my drivers license, so the man at the uhaul place did it. I was not comfortable with him having my license plate on his phone, but he said that it doesn't stay on it. I'm hoping he was correct. Maybe you could look at your end and improve on this step in the contract process.Debra S.
Le client n'a pas laissé de commentaire.CHRISTIAN M.
Le client n'a pas laissé de commentaire.Neives M.
Dude at the place you pick it up from is coolVictor M.
Le client n'a pas laissé de commentaire.James D.
When I picked up the vehicle there was a crack in the windshield, but the person at the store didn't even point it out to me when he took me to the vehicle. After I pointed it out to him, he told me to take a picture of it and upload it, which worked well.Charles L.
Le client n'a pas laissé de commentaire.MICHAEL S.
Arrived at the pickup location to be told my truck was somewhere else. Other location was closed so I was unable to verify if it would actually be there. Was told I was called to confirm the location, phone records prove this to be completely false. Employees repeatedly had to call REMOTE supervisor for guidance, both being extremely profane on speakerphone and ultimately getting nowhere. Offered to comp my Uber to the next location (very kind), then SENT ME TO THE WRONG ADDRESS requiring a third Uber to the proper location without any guidance on how to find the truck parked in an alley behind a shopping complex. Uhaul website wouldn't let me check in until GPS tagged me close enough to the truck, which was parked out of sight behind the shopping center. Forced to proceed with the "truck share" check-in pics in the dark in an alley in November. It took me over two hours to pick up this truck. I would rather annoy friends to help me move than go through this process again.Maxwell L.
The Gentleman was very nice. He was unaware of our pick up, so it took a while to get through our paperwork. He was very good and apologized for the time. The reservation center needs to communicate with the customer and the pick up location. We had to go to two different places to get a truck that was reserved in advance.WILLIAM M.
Le client n'a pas laissé de commentaire.PALMER L.