Customer Reviews for DA Graphics
(U-Haul Neighborhood Dealer)

163 évaluations

809 S MacArthur Blvd Ste 150   Coppell, TX 75019

(469) 293-4344

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : 10h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(469) 293-4344

809 S MacArthur Blvd Ste 150
Coppell, TX 75019

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : 10h am à 4h pm
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Le client n'a pas laissé de commentaire.

brandon Y. 
Évaluation :
2

No equipment with truck. Nobody available to help. Terrible experience.

Jacob S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael O. 
Évaluation :
5

Give better price and be clear about the mandatory insurance

Miguel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

I had great customer service at both ends of the rental.

Shane H. 
Évaluation :
1

The truck ran like crap and the check engine light was on when we tried to contact the store representative he didn't answer. Also there were no lights on the trailer

Sarah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ghanshyam B. 
Évaluation :
5

Nothing a great location and service.

Mike C. 
Évaluation :
5

Douglas worked on his day off to help me out. Very nice person.

Santosh P. 
Évaluation :
2

Place said they are open until 5pm. I showed up at 4pm to drop off vehicle and it was closed. Was quite a hassle to do the remote drop off procedure in 110+ degree weather.

Sujay C. 
Évaluation :
5

Excellent

Venkata Naga Ran S. 
Évaluation :
3

I was wrongly charged for the gas eve though the gas was filled. I sent the picture of fuel line before taking the truck.

rahul B. 
Évaluation :
5

The gentleman at the store was professional and extremely helpful.

LUKE BRENDAN C. 
Évaluation :
5

Excellent representative

FELIX A. 
Évaluation :
4

Warren was awesome!

Abdul W. 
Évaluation :
4

Android App U-Haul is very bad, not working properly need to update that. It take 1 hour to return and pick up U-Haul

Shreyashkumar P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anand T. 
Évaluation :
5

amazing uhaul center. super accomodating. would definitely reccomend.

MUHAMMAD-WASEEM K. 
Évaluation :
4

Seat cushion had a large rip and the check engine light was on when I turned the truck on. The location worked well though.

Ronald S. 
Évaluation :
2

I had to climb out of vehicle after it was loaded on AT because the AT wheel guard was in the way for the door of the car to open! Later I found out the wheel guard is flappable just for this purpose, but the attendant who helped to get the car loaded and secured on AT did not know this!! Should keep a more knowledgeable attendant.

Mohammad H. 
Évaluation :
3

The door number where the key boxes are hanged was differnt and threw us off a little.

Ryuji I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kisha J. 
Évaluation :
5

Quick and efficient with great customer service!!

Michael S. 
Évaluation :
1

We arrived at 1pm & location was closed. Called store # & was dispatched over phone & given lockbox code to get keys. No one available to assist in loading my vehicle onto dolly properly. I had requested about this assistance ahead of time. Trailer right signal not working, but I didn't find out until we were on the road. The inside of the cabin had not been cleaned out & there was animal hair everywhere. Seemed to he dog hair. Dirt/plant soil on floor of cargo area. I have rented before & never had this experience.

HAYDEE Q. 
Évaluation :
5

Nothing! Very professional and caring!

Erin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
2

I ordered blankets. They had none. This location seems to be a drop off only as it's poorly maintained and no trucks. Only a few trailers.

Gordon G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hazel F. 
Évaluation :
5

Great customer service, thank you!

Jenevieve N. 
Évaluation :
4

Excellent customer service.

James S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anand T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonoy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
3

Furniture la let's that I had on my order were not in truck. Might want to change your picture on the pick up info. It had a 125 on the door and that's the other building. Your door had a 150. Makes it harder to find the key boxes.

Jarred S. 
Évaluation :
2

I didn't like the the truck at all , without having a back camera how do you think that we will be able to reverse the vehicle . We are not a trained truck drivers to estimate how much it will be and all . I didn't like the way it is

Rajkiran C. 
Évaluation :
3

Do not expect your guaranteed reservation to be honored and surely don't expect to reach someone at UHaul's corporate # that is willing to help ensure you have the vehicle you requested and needed. And when the vehicle you ordered shows up during the ridiculous check in process and they tell you that there is no way they can get you the vehicle you reserved until at the earliest the next business day but still pay full price, go screw yourself and damage your belongings because we lied about having a truck with a ramp available for you. Worst experience ever and by far their corporate customer service is absolutely horrifying and not what I would be proud to have interact with customers. The only thing I can say is at least after I relayed my experience someone at the rental location reached out to discuss the situation (highly doubt it will be resolved) But at least some attempt was made to at least let me feel like my concern is being heard whether or not they actually care.. who knows?

REBECCA C. 
Évaluation :
5

The location was closed by the time of my drop off. The key drop box is not clearly mentioned at the front of the location. I had to call the UHaul customer care to get the next steps and search the drop box walking behind the UHaul location.

Aditya W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RALPH A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Racquel T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amuthan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward V. 
Évaluation :
5

The last customer before me packed the truck under a tree and the birds dropped their poop on it

SAMUEL K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Harsha N. 
Évaluation :
2

I reserved a uhaul at one location, and they gave away the last one they had right before I got there. Then they sent me to another location without transferring my reservation. That location then sent me to a third location even further away causing me to spend more money on miles and gas. Overall this was a terrible experience trying to reserve a truck.

Dekoda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Clayton W. 
Évaluation :
1

We showed up at 3:50 to pick up truck. Clerk did not give us paper work nor check the mileage with us. We got charged and extra $47 for over 91 miles. We 29 miles!!!! We were told to pull out truck so wedged in between other trucks I could barely get door open to squeeze in. I was about to complain, but I saw the store clerk lock store doors and jump in his car before I could reach him. I have called three times and waited on hold to complain about the extra $47 charge and each time I have waited around 30 minutes and I have to hang up the call.

JonandStacey J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natnael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

walid E. 
Évaluation :
5

good sevice.

noe G. 
Évaluation :
2

Awful. I was so overcharged. This location doesn't seem to provide anything but the truck and not even the one requested. I ordered a 15' truck as reflected on my receipt and received a 20' and was charged accordingly. I requested 12 furniture blankets and there were three in the truck and I was charged twice! I also requested a dolly and did not receive a dolly in the truck. I would advise customers not to purchase any blankets or moving equipment from this location as only the truck will be included.

Calvary Z. 
Évaluation :
5

Get the app to work correctly. While trying to drop off, the photos don't load which nullifies the convenience factor. Had the same problem the last time I attempted to return the equipment via the app. Still not fixed? Disappointing

William M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sudipta S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KishoreKumar K. 
Évaluation :
2

It opens at nine..no one was there after nine..This location needs to learn to put there customers first and stop trying to cheat them out of money..

Torgie A. 
Évaluation :
5

Great service...

pukar S. 
Évaluation :
5

Location was convenient and the man who helped me was very professional and efficient.

james M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederick T. 
Évaluation :
5

The truck did have a check engine light on as well as the parking break light. I pulled the release for the break several times but the light remained on. Other than that great experience.

Paul B. 
Évaluation :
3

Could not complete phone/remove check-in. However store employee was very friendly and efficient.

Jordan D. 
Évaluation :
5

Excellent as always at this location. Friendly, clean store, organized. I drive to this location more than any other in the city.

Kevin C. 
Évaluation :
3

I had asked for Appliance dolly and pads. Both were not present and I was still charged for the same. I had to go to another location to get dolly. Had to call twice to get those charges taken off. Would have been nice to have know this before renting that some services are unavailable

Keyur B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Addam T. 
Évaluation :
5

I was so impressed by the service I received from DA that I used their location 2 weeks in a row. Keep up the great work guys!!

Ebony S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas A. 
Évaluation :
5

Easy to pickup and drop off. Gas was not where shown on contract. It was below 3/4 and the contract showed over 3/4. Other than that, all was good and Warren was great!

Nadim S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marcus L. 
Évaluation :
5

Thank you Douglas for the call back even though it is my responsibility to return the truck you did ack'ed my voice message by calling back and provided store availability for me to return smoothly! Thanks again.

SATISH CHANDER R T. 
Évaluation :
5

I did not get 20 miles from the pickup location and the tire on car trailor blew. had 3 good tires and one bad. Very bad.

curtis L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RALPH A. 
Évaluation :
5

Inside the truck, there was full dust and mud..it was dirty .spend half an hour to clean it before I start moving..other than that the location exp is good. Please make sure to check the truck is clean for better customer experience. No such checking has been done.

Abhilash C. 
Évaluation :
5

Front office guy Douglas Alvarado very helpful. Really appreciate his help.

Ashok Kumar K. 
Évaluation :
5

Very good dealer. I strongly recommend to others

Sarathy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lavette S. 
Évaluation :
3

The location closed at 3 pm and was asked to leave the truck and drop off the keys. I was charged more mileage that actually driven.

Mohammed A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis P. 
Évaluation :
5

nothing person was very polite and efficient was in and out in 10 minutes

Donald P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Phillip M. 
Évaluation :
2

Took a while to find it because there are NO signs out front indicating their business or Uhaul. Sign on the door said "closed" on Sunday. No one was there when we went to get the truck. Finally opened. I had reserved a dolly and they had no dolly's available. It was a fiasco of a rental. Would NEVER use this place again.

Charles B. 
Évaluation :
5

Very easy to work with.

Michael B. 
Évaluation :
5

Everything was smooth and good.

Seungjoo H. 
Évaluation :
4

The person who we worked with at the location was helpful and up front about the process. The after hours drop off was easy and convenient and the van was clean and well maintained. I would rent from this location again.

Angela B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leyria H. 
Évaluation :
5

The mirror was hard to adjust, that was the only issue, the owner was super nice and friendly

alison B. 
Évaluation :
5

Everything went very well! He did a great job!

Mark L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kregory O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karl Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rajashekar P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sompong T. 
Évaluation :
5

Buy trucks with rear backup cameras. As big as those trucks are cameras would help a ton.

David F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIN R. 
Évaluation :
5

Warren was extremely friendly and professional. Great communication and a very easy rental process.

Jeffrey S. 
Évaluation :
5

Top notch. Handled my rental return very quickly.

KYLE J. 
Non les évaluations ont été soumises pour cet établissement.

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