Le client n'a pas laissé de commentaire.
ALAN P.
Customer Reviews for DADS Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The Service I received was very good.
James F.Very friendly people
Brent H.Staff were exceptionally helpful. This facility always has what we need.
gary J.cab not clean. truck pulled strongly to the left
Betty M.This place fined me for not parking a tow dolly in the right place after hours. When no place was specified. Then refused to give me my cash deposit back in cash. The lady was rude and offered no help to rectify the situation. I would not recommend this place to anyone. In fact I think U-Haul as a corporation should re evaluate letting this establishment carry their name. If the automotive part of the business is ran by the same lady I would not recommend it for any kind of services.
Richard D.trailer covered with mud, had not been cleaned up. Trailer did not have fifth wheel or even jack post making impossible to load and unload trailer from truck without special device or extraordinary help. Forced to buy adapter plug for 4 pin to 7 pin on truck.
Robert E.At this location, the staff was professional, friendly, and helpful. Very pleasant experience and I would recommend this location.
KRISTI B.They really need to work on customer service. Even though they were friendly & I understand they're fairly new to this, you should know to clean out the interior and clean the windshield. I didn't have any windshield wiper fluid to clean it & had to go to a gas station to clean all the bugs off it. It appeared who ever had the truck before me tried it & only smeared the bugs over the windshield.
Jean R.Location was great. However, I had to drive 5 hours round trip to pick up the trailer. I reserved it way in advance at a closerlocation, but was not told it might not be available on the date I reserved it. That part was terrible.
Al T.The ladies at Dad's were great and prompt. The truck was in horrible shape. I would not have taken it on a long haul. It ran and drove poorly.
lora T.None needed
EDWARD D.Aucun
Lance B.Very polite, friendly and professional.
David S.Returning the vehicle and equipment could not have been easier,
Dave P.Great Customer Service.
Allegra A.great service and nice folks
Ed D.Nice guys
Clark W.Staff was helpful and efficient.
Randell W.Very busy and eager to help
RUTH C.Drop off location could not show or provide a detailed receipt.
Daniel B.The entrance to this location is NOT off of Townsend so that was a little confusing during early morning traffic. But other than that, everyone was friendly and helpful.
Kristen T.Dads Uhaul so nice always helpful
gladys L.Quick w care and helpful!!
melaney S.The lady working at the counter was so helpful and nice. I have already recommended them to several friends.
Amanda W.They were very accommodating and efficient
SAMANTHA R.Personnel efficient, polite and helpful.
Holli R.I made my advance reservation at uhaul.com for a 8' pickup truck. Dads told me they don't carry pickup trucks. They tried to help by sending me to another location at Southern Star on Lasalle Road in Montrose. Brian there told me only had one pickup truck reserved for someone else. I had to rebook for a 10' box truck. Dads was not at fault. It was the uhaul reservation system.
Stephen T.One of the tires was not good had wires showing and should have been changed plus there was no spare tire
David F.I called and requested blankets but they were not in the truck
Paul D.Excellent customer service. Manages and maintains a good fleet of available equipment/trailers.
Gregory B.No Improvements. The person from Dads Automotive, Montrose, CO was most attentive. Merci.
Spencer W.Learn to do math, at this point I am filing a dispute of your double charges until everything is returned to my account that you overcharged me! I will never use uhaul again and I will be making my feelings known on social media.
Stephanie H.The two front tires had significant inside wear to the point it had no tread on 20 % of the tire. When i pointed that o7t i was told they had no tires nor did anyone in town. I could change to a larger truck...but it would cost 1k more. I drove the truck from Montrose co to OKC Oklahoma and the tires held....but were down to the belts showing through. The truck had a significant shimmy. I would like to see the Uhaul dealers do a better job in inspection and maintenance.
Jackie B.Kendra is awesome and so sweet. The best thing going for this location!
Michelle D.Deb is awesome, so are the rest of the staff. I do not know names, but remember faces! They rock! #dadsautomotive
Linda M.Merci
jane M.Location was convenient. We dropped it off after hours so understandably no one was there to help us. We followed the procedure on the web site for checking in our truck and it all seemed to go well.
Paul C.When I placed the rental order I requested a furniture dolly and furniture cart, they were not on the rental truck when I did a late pick up. I tried to call Dad's Automotive 3 times the following day, left voice messages that were never returned. I was billed for those two items and when I disputed the charge by email I was never contacted by your national representatives. I will have a very difficult time convincing myself in the future that U-Haul deserves my business. I will also communicate my experience to those that are considering renting from your company!!
Larry W.Too busy, but helpful.
Jeffrey M.Rien
Joe J.Super easy and fast in and out.
Alan B.Nothing. It was perfect.
Leslie M.Quicker in and out time
Jeffrey W.Can't thank them enough! They made my experience worth renting again from them!
Vanessa B.You canceled my 26' truck 4 days before pickup date! I will never use uhaul again! I had to leave half my stuff! If it wasn't for dads automotive I wouldn't of been able to move on time! Uhaul is the worst!!! NEVER AGAIN
Jonna S.Good trailer and very nice people!!
andy N.You were great, thank you
valarie G.All good
Bill P.My experience with this location was extremely unpleasant. I had to extend my rental multiple times because I was waiting on contractors to finish my home. This location receives the same amount of money if I rent the truck or if Joe Blow rents it. A person named Levi from this location called me and told me to return the truck or he would call the police. I had been in contact with them and they had extended the contract with me. I explained my situation about my contractor and Levi told me to get my “priorities†straight. My priorities…really? I told him the painter was at my house and hopefully I could empty the truck into the room the painter was finishing. Levi told me to have the painter stop painting and start emptying HIS truck. Had I known the contractors would not be finishing my house in the time I was told, I would have went a different route. I would have rented a storage or got a portable storage from a different U-Haul location. My comment about the truck not being clean and maintained is only about the cleanliness of the truck. It was not clean inside. As for maintenance I do not know. I drove the truck 15 miles to my house and parked it and it ran just fine.
Katrina K.As they should be....great!
William M.Customer service was not all that great. The lady was rude with an attitude.
carrie L.The app and website to pick up the truck didn't work
Cynthia L.fantastic service. They were quick and got me out the door with no problems
Jesse P.