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Milton H.
Customer Reviews for Dads Automotive
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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I had to drive from Cedaredge to Montrose to get a UHaul when we have several UHaul dealers in the Delta area. This made it extremely to get all moved and get back on time. In addition I had to pay mileage to and from Montrose so my bill was way higher than it should have been. Quit renting Uhaul trucks to UPS and FEDEX and have available for customers who need them to move.
jim M.Short in running light caused me to have to stop for night in hotel. Fuse fixed on vehicle and had to drive last two hours at night without running lights due to multiple blown fuses.
Brian D.Friendly and professional...thanks!
Bruce C.Super helpful and the nicest people!!!
denise K.We were greeted by the attendant while she was already helping several other people at the time. She seemed to have a great system for busy times. She has been helpful each time we called or dropped in. Our truck was quite dirty, but were thrilled to get the large truck and realized how busy this time was.
Sara A.Nothing. The staff at this location were absolutely great! So pleased to find a uhaul location with such great customer service, all the equipment I needed, and conveniently located.
PATRICK B.Deb at customer service I very helpful and goes out of her way to provide great experience. Very knowledgeable and friendly
Cathy B.I reserved a 26 foot truck for a one way move from CO to Arizona. Due to the previous customer not returning the 26' truck on time I was relegated to renting a 20' truck. A 26' truck was available at the pickup location but UHaul was unable to provide permission to use it for a one way rental. As a result I had to leave behind some items that would not fit in the smaller truck.
Richard B.Exceptionally helpful and friendly staff.
Matthew S.The location was closed when we arrived. The self-return program is kind of cludgy/ a hassle but okay.
Patrick H.Outstanding service
Adam D.I think the truck could of been cleaner and the transmission struggled shifting. it ran pretty good and did not break down so I was very pleased. all staff at pickup location were extra handful.
Steven E.Easy to drop off and return and the staff was extremely helpful with obtaining a ride to the airport!!
Steve S.National computer system needs to be fixed. Location I choose didn't have the equipment I needed so was transferred to another location with no update to me. Luckily I called with a question so I knew it had changed BEFORE my pickup date. Even with online check in the process the person had to do and redo was rather ridiculous.
Rebecca K.The staff was awesome!!
KATHRYN H.Great location and very good service. Dab and Levi are great to work with. I was in and out quickly.
Dan H.Definitely recommend, Deb is easygoing and friendly and location is very easy to access from main road.
Annie C.Seamless transaction. The correct equipment at the right price. Merci.
James H.Deb handled everything professionally from start to finish Great customer service!
Ron S.Dads came through for me but the actual reservation was a bit of a nightmare. Nobody ever contacted me or assigned my trailer as promised to me after driving hundreds of miles and reserving early. My preferred/reserved location did not have one and wasted their time and mine trying to locate one at another location plus created a lot of stress.Luckily there was one at Dads but the situation could have been avoided if reservation system worked properly.
Todd W.Floor and ramp had visible motor oil which held us up considerably since WE had to clean it so no one would slip and fall while moving heavy furniture. Had not Even been swept out and cab was dirty too Not happy.
carter S.Be willing to have difficult tailgate closures on box trucks fixed instead of shrugging shoulders.
William B.The service at the location was amazing. However, I got an email at 8 pm the night before saying my rental was cancelled that I was supposed to pick up at 8 am. Not impressed with the communication between online reservations and the actually location. Ended up having to drive over an hour each way to get a significantly smaller trailer than the van I had reserved 2 weeks prior.
Jay S.This location and Deb who waited on us were excellent.
Jeff P.Deb did a great job with equipment clean and ready. Check in and check out were seamless. Thank you. Wish every rental was this smooth! Ron
Ron S.Offered no help to hitch up. I had to look through their yard to find the right one. Had to make a 300 mile round trip just to pick up the trailer. My basic disgust with the whole experience is with U-HAUL corporate and not the local dealer. The on-line experience was slow and unhelpful, the phone calls to the 800 number were similar. I was offered compensation for the long trip to pick up the trailer and then told by another person they can't do that and maybe the person who offered it was "new".
Thomas B.Made me unhook it.
Kent S.The person that helped me with my rental was very nice and very helpful
Jeffery P.Very friendly!
Rick S.I had to pick up my truck 45 minutes from my home. I picked up my trailer 5 minutes from my house.
Tod S.The lady was very rude and did not explain anything to us!!!
Elizabeth W.Clean and well maintained vehicle. Fast check in with professional and courteous staff. Merci.
Susan Z.My very best experience ever
Gary S.A huge gas leak prevented anyone entering the business so I never got close to the building when I dropped off the uhaul truck and everyone was scared the building could blow up so it was a scary situation.
Sharon W.Excellent customer service and very helpful.
Sindy R.Difficult entry. Not friendly. Trailer was very dirty.
Kim N.Mark and the other employees were great.
Dolores B.You always have what I need. Super nice lady at the desk and helpful! She makes sure you will have a safe trip and everything works, even helped replace my fuse to a blinker so I could go on my way. I appreciate y'all at Dad's Automotive
Gary J.She also worked hard to fix all the corporate issues. Super nice. Easy drop off.
DOUG F.Was able to check trailor bak in. Not sure how the rental of blankes is handeled as no one there to get them. Also had 34 more dollars added to bill and not sure why
Tina R.The staff was rude and I never received an email, call or text regarding the change in pick up location - the woman behind the counter was slow, inconsiderate and didn't even apologize for the inconvenience. Their response was "that's just UHAUL in montrose, we can't do anything about it" - terrible customer service.
Alexandra L.Not a thing every thing was great
Harry E R.We had a non-routine rental and Deb made it work for us. She is a gem. Five stars for outstanding customer service!
The Ute I.Debra your counter person was horrible, disrespectful. Nearly a bull dyke, not from the area rude as f!. Caused me greif and and an extra day cost of rental. Told me the vehicle i was needing to tow wouldn't fit. So i went anther neighborhood dealer had to get a transporter, but my boss said no! And the dealer there said that the vehicle would work with a tow dolly bit that theirs was locked out of use so she called debra at dads rental to have her reserve one by that time ot was 5 til 5 . That first place cost me a half a day of loading up to move. And im not sure that i received credit back on the transporter? What a hassle ! The next day once loaded we headed out from Montrose Colo. To fountain Colo traveling hwy 50 east because we had s A late start we were held over for road closure.due to snow on monarch pass. So i had tp pay for another day use of the truck. Yeah, im not thrilled about renting uhaul .but i. Really upset by the mannerism of the dads retail clerk. Then she eben wanted me to hook up the tow dolly? I said no, i wanted to be sure they hooked it up. Hello PENSKE? Vollie Clinton
Vollie C.Advise the location to publicize that it it is closed weekends, when most people want to rent equipment.
Steve R.Dad's was great. Thank you.
Elizabeth M.Shut it down. They gave me the wrong customers receipt, for starters.
Kyle W.Dad's Automotive is a great location and good people to work with. I'll utilize them again when I need any equipment or supplies.
Philip J.Returned the trailer a day early, no credit offered. Price was 76 % too high based upon other market comparable options.
Tony B.The gentleman that helped me was wonderful and went out of his way to help rent me the trailer. My wife was stranded 3 hrs away and his assistance and help was so much appreciated. Great location . Many thanks to this gentleman and his boss, Deborah, for all their help.
Mark L.Dad's Auto very helpful as I lost my paperwork and agent was able to accept trailer. A+
Lizabeth H.Great!!!!
Rickie F.Easy process. Thank you to friendly helpful staff.
James B.Although we like the location and ended up with a good trailer, we had to reject the first one due to a bald tire or two. Last year we had a flat tire after about 30 minutes of driving with our trailer so we didn't want a repeat of that. After asking the owner for a different trailer, he very willingly complied. The only reason he didn't get 5 stars is bc the first trailer, which we rejected, was defective.
Marsha P.There was an issue with billing which they promptly took care of. Great people at this location!
JAMES I.No improvement needed. Equipment was in excellent shape and the staff were beyond excellent.
James M.