Évaluations des clients Daehlins Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Daehlins Service

Cote générale :

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Lawrance R.
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Nothing

RON E.
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Le client n'a pas laissé de commentaire.

RICHARD H.
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As always a great experience dealing with Doug. Never leave without a good laugh 😆. Thanks Doug

Craig M.
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Interior windshield was dirty and fogged up easily. Box had dirt in loft area and rope tied and cut in railing. Unable to get refund for unused boxes due to non standard receipt issued by dealer.

JOE M.
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Le client n'a pas laissé de commentaire.

Charles L.
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Le client n'a pas laissé de commentaire.

Estacia F.
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Le client n'a pas laissé de commentaire.

JEFF H.
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This location has been wonderful to us as customers. We always rent from this location

JAYME J.
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Le client n'a pas laissé de commentaire.

darryl H.
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The worker was very helpful and showed me how to hook up the trailer correctly. This was my first time and I appreciate the guidance and answering my questions.

DONETTE S.
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Very nice experience! Very nice gentleman that worked with us on our rental! Would highly recommend this service to others!

PAUL M.
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John was wonderful to work with an d a great help. I would recommend Daehlin's to everyone.

ROGER W.
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Stay the same.

SONJA H.
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Le client n'a pas laissé de commentaire.

ED B.
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Le client n'a pas laissé de commentaire.

ANGELA G.
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Very nice people and great prices friendly atmosphere and best of all they have a friendly welcoming cat that loves attention .....

JAMES D.
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Le client n'a pas laissé de commentaire.

RICHARD H.
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Le client n'a pas laissé de commentaire.

Phyllis G.
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No one had on a mask, a black cat was roaming around the tight space

John D.
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Keep up the great work!

CHRISTINE B.
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Really nice customer service.

Lisa K.
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Steering/alignment was off.

Daniel J.
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Doug was great! Very informed. Too bad we had to travel to Monroe WI, to get this trailer. Freeport IL is where we came from. There are like 5 or 6 U-Haul places in Freeport and none had a 4'X8" trailer for us to pick up?

MICHELE B.
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It was an excellent Experience ! I appreciate that he was able to get me a truck during such a busy time!! (college move-in) Thank-you!!

CHARLES E.
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Good the way it is.

MIKE D.
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Le client n'a pas laissé de commentaire.

EDWIN B.
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Le client n'a pas laissé de commentaire.

DALIBOR S.
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Le client n'a pas laissé de commentaire.

SHEILAH D.
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Daehlins was very helpful and TRUTHFUL. They were straight with us unlike your website. I was hung up on by NASTY female when we tried to reserve a trailer and I was more or less called a liar and when I asked for a manager got hung up on. I will never go on line again and tell others not too. I will inform others on this. Thank God for Daehlins

Penny S.
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Le client n'a pas laissé de commentaire.

roden S.
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This team is outstanding. I will be doing business with them again!

PAUL B.
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Le client n'a pas laissé de commentaire.

RICHARD H.
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Le client n'a pas laissé de commentaire.

URAN M.
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N/a

Dennis L.
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Great rental experience. The staff at the pickup and drop off points were very helpful and great to work with.

Jill W.
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Le client n'a pas laissé de commentaire.

DAVID B.
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Extremely clean truck. Very nice owner, straight forward and in and out. Very easy experience

Bruce B.
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Your app would not let me check in after hours.

Timothy S.
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My experience with U-Haul exceptional.The agent on site was most courteous and knowledgeable. If I ever move again (God forbid!) U-Haul, Monroe, will be my first choice.

ROBERT L.
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Le client n'a pas laissé de commentaire.

DAN M.
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Le client n'a pas laissé de commentaire.

RANDALL M.
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Le client n'a pas laissé de commentaire.

david C.
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Le client n'a pas laissé de commentaire.

RICHARD H.
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Le client n'a pas laissé de commentaire.

randy N.
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Very, personable, down to earth people.

Philip G.
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Great people to work with. Will gladly rent from them ANYDAY. Improve? No! I don't want them to change one bit.

brenda S.
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I had nothing but trouble with the trailer that I rented. I got to Beloit and then had to wait for roadside assistance because I had issues with the brakes on the trailer. By the time all of that was straightened out I did not have enough time to get all of the stuff done that I had planned on.

TERRY N.
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The brakes locked up when we got home so we called uhaul and they helped us through it.

john K.
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Le client n'a pas laissé de commentaire.

JEFF H.
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Le client n'a pas laissé de commentaire.

SCOTT O.
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Very good and helpful to work with.

carl W.
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great seroce freandly

SHARON L.
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Perfect experience! It was like borrowing a truck from my dad--full of warmth, kindness, concern, and making sure I had everything. Plus, SHOP CATS.

ROSE C.
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Le client n'a pas laissé de commentaire.

William P.
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Very friendly staff

RICHARD H.
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Le client n'a pas laissé de commentaire.

Toby M.
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Le client n'a pas laissé de commentaire.

RICHARD H.
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Learn something new at the Learning Center every time we order and pick up a trailer.

audrey W.
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Le client n'a pas laissé de commentaire.

MICHEAL H.
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This location has always had everything needed for moving. Great location. Great Service!

Marsha F.
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I returned the vehicle with the gas EXACTLY to the line it was at when I left. they charged me for more gas to put in because they said it wasnt! I should have taken pictures before and after. He was rude when I called to say the gas was right. I also wasnt told I would have to fill out how much gas was there and the mileage before I dropped the keys in the box. If I hadnt called UHAUL right away to tell a customer service rep, they would have charged me for another day because I couldnt close out my return vehicle because I didnt know the mileage. I didnt have to do that the last time I rented one. Very unhappy with this dealer. Uhaul was great, but the guy I rented from was very rude after charging me an extra $12 and I called for explanation!

KEITH R.
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Le client n'a pas laissé de commentaire.

Sam B.
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Le client n'a pas laissé de commentaire.

RICHARD H.
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Le client n'a pas laissé de commentaire.

Patrick W.
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The only thing would involve the setting up of the rental. It was are understanding that if we did not use the truck for two days we would only be charged for one. We did return the truck within 24 hours but were charged for two days?

Clayton S.
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The shop where I picked up the equipment was great. The problem was the debacle that was getting the equipment. I was made to drive 100 miles one way, in order to pick up the equipment I thought I reserved 3.5 weeks before hand at the place a block from my house. Turns out, according to the rude, not very helpful customer service rep, that when making a reservation it is only a “request” for said equipment. They called me less than 24 hours before my move and gave me a smaller truck and informed me I would be picking up my not big enough truck in one location. And the car hauler in another location. I was told that they were the only places that had the equipment within 75 miles. However, the mileage I would have put on driving around getting this equipment and then back to my home, would have totaled over 250 miles. Not to mention I would have needed to get a ride. After much frustration I asked the customer service rep to please find a location where the 2 were together. Grudgingly she did so. I had to drive 100 miles to pick up the equipment. Then haul my car back as well. Insert extra gas expense here. As if this wasn't enough, because the truck was too small, I was unable to pack all of my belongings. I now have to go back when I can find time to pick up the rest of my stuff. I should have hired a moving company. I would have saved money and not had the hassle. This was ridiculous to say the least. This is not the way to do business. Absolutely ridiculous. Moving is stressful enough and this was horrible. BEWARE! YOUR RESERVATION IS NOT A RESERVATION!!!!

Clayton S.
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The shop where I picked up the equipment was great. The problem was the debacle that was getting the equipment. I was made to drive 100 miles one way, in order to pick up the equipment I thought I reserved 3.5 weeks before hand at the place a block from my house. Turns out, according to the rude, not very helpful customer service rep, that when making a reservation it is only a “request” for said equipment. They called me less than 24 hours before my move and gave me a smaller truck and informed me I would be picking up my not big enough truck in one location. And the car hauler in another location. I was told that they were the only places that had the equipment within 75 miles. However, the mileage I would have put on driving around getting this equipment and then back to my home, would have totaled over 250 miles. Not to mention I would have needed to get a ride. After much frustration I asked the customer service rep to please find a location where the 2 were together. Grudgingly she did so. I had to drive 100 miles to pick up the equipment. Then haul my car back as well. Insert extra gas expense here. As if this wasn't enough, because the truck was too small, I was unable to pack all of my belongings. I now have to go back when I can find time to pick up the rest of my stuff. I should have hired a moving company. I would have saved money and not had the hassle. This was ridiculous to say the least. This is not the way to do business. Absolutely ridiculous. Moving is stressful enough and this was horrible. BEWARE! YOUR RESERVATION IS NOT A RESERVATION!!!!

RICHARD H.
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If emails are being sent from the Madison WI office, please stop them. We were less than a day on our way to Eastern Kentucky when we got one saying we had to return the trailer by 8 am the next morning. We had everything set up with Daehlins and don't need a second party butting in messing with us. Please eliminate that frustration from our next rental. Thanks

PAUL B.
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Le client n'a pas laissé de commentaire.

Eric O.
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Le client n'a pas laissé de commentaire.

CHUCK E.
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ok as is.

PHILLIP W.
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Dislike the extra charge for miles. No allowance for detours or taking interstate highway instead of County or State roads. May want to review routes from areas in Northern WI. Many drivers will opt for interstate instead of State and County roads due to hills, turns stop and go intersections. These roads are not conducive to an extended vehicle, 26' truck and a 20 " car trailer.

Steven K.
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Wonderful service and a genuinely nice man. I checked in before going there and I was hooked up and on my way in less than ten minutes. When I got back he was on his way out as I pulled in and I highly recommend this location to everyone. Thanks John

CRAIG B.
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I declined the SafeTow insurance ($80.00) but was charged for it on my final bill anyway. That is a rip off and it will be mentioned to anyone asking me about renting from Uhaul.

JONATHAN M.
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Le client n'a pas laissé de commentaire.

Neal M.
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Dahlins in Monroe Wisconsin is the place to rent U-Haul equipment. Always have what I need and their customer service is the best . I keep coming back to them year after year. Small town friendly!

Richard H.
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Keep up the great work.

David J.
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Very satisfied with the service and the equipment. highly recommend. I will return if I need it. Thanks.

Timothy A.
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Rented on line thru main web site. Ordered a 5/8 trailer. Confirmed 5/8 trailer. Went to pick it up. No 5/8 trailer. Had to downsize to 4/8. Couldn't fit all my belongings. Had to leave stuff behind.

Ryan B.
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Le client n'a pas laissé de commentaire.

Gregory A.
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Le client n'a pas laissé de commentaire.

Sara A.
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Le client n'a pas laissé de commentaire.

ann marie L.
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Le client n'a pas laissé de commentaire.

DAVE G.
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We have no recommendations.

JIM H.
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Le client n'a pas laissé de commentaire.

LYNN L.
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Le client n'a pas laissé de commentaire.

Richard H.
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Le client n'a pas laissé de commentaire.

ARMANDO L.
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It was totally easy, no problems, had one there when we did not give a days notice. Worked out great! Thank you!

Kevin A.
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The guy was nice, but I would have liked a little more formality and explanation about the paperwork he handed me - our transaction was a bit rushed and there was no real desk to sign on. This was not my preferred pickup location. I made a reservation for a local pickup and had to drive more than an hour to this site for pickup. This change also resulted in strange billing which created a problem when returning the truck.

Jeff R.
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Le client n'a pas laissé de commentaire.

Tennisha L.
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Always full or men talking and sitting around. Very rude,Huge Black cats yes cats laying of places. The location is so Dirty I didn't want to move. Its very small on top that.. I've had to rent from this location a few times and hated it very time ... Did I mention the are very rude.

Jock H.
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We had a terrible experience over the phone with your customer service reps, please read below. These guys in Monroe were accommodating, THANKFULLY.

joanne U.
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No improvements needed

GARY B.
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Le client n'a pas laissé de commentaire.

robert S.
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Wheel straps were wound into the ratchets from the end and took about 1/2 hour to free up before the car could be secured to the dolly

Muarci B.
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Le client n'a pas laissé de commentaire.

RICHARD B.
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Nothing

Sudarshan P.
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Le client n'a pas laissé de commentaire.

Bridget C.
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Pay employees (contracted or otherwise) enough to be present on weekends and end the use of an app or cellphone. It's very time-consuming and I would have preferred to just have a person present rather than go through 10 steps, taking photos, etc. I was also under the impression it would take "just minutes" to pick up based on the website claims, but it was 50 minutes after we got to the location before I could take it off the lot. Mostly due to re-entering information I had already provided when I reserved the vehicle. A person would have looked everything over and handed me the keys. U-Haul's mobile service is not efficient.

Thomas C.
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Probably more my fault than any but I bought a UTV and rented a 6' x 12' utility trailer to go to pick it up. upon arrival I tried to load the UTV but the opening in the trailer was only 50 inches wide. this is 8 inches to narrow to load. Needless to say I traveled 2 hours back home to return the trailer and rent one elsewhere that would fit the UNV. I'm only saying this because I rented a 6 x 12 which should only be advertised as a 4 x12. Thank you.

Non reviews have been submitted for this location.

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