Le client n'a pas laissé de commentaire.andrew T.
Customer Reviews for Dag On Country Store LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The woman was not professional.Alma J.
Charge the rates in which you list on reservations and not double what was expected or agreed upon. Pretty good experience other than unexpected doubling of rental fees when returning .Clayton B.
Lamont is very helpfull,knowledgeable and patient.Ronald L.
Le client n'a pas laissé de commentaire.Nicole H.
Worst customer service I have ever experienced would never recommend this u haul service to any person I call a friend.Was told one thing on the phone led to believe another when I got to the u haul place felt like he told me what I wanted to hear over the phone but without actually delieveringAndrea A.
Good tksrocky D.
Le client n'a pas laissé de commentaire.Jason O.
Le client n'a pas laissé de commentaire.Monisa B.
Le client n'a pas laissé de commentaire.Tania M.
Grease or lubricate ratchets on tow trailers, very hard to wratch themBobby D.
Need to have the trailers closer to the business and not on a grade.Tom J.
Very friendlyCynthia M.
Le client n'a pas laissé de commentaire.Korii H.
Le client n'a pas laissé de commentaire.Joyce W.
Uhaul needs to be looked at, had to call roadside assistance. And ask if I felt safe to drive it back from where I picked it up, I did just that. Even though it shakes, jerks. Service could've been better, hope you guys make it right!dawn W.
Le client n'a pas laissé de commentaire.pam B.
As a former UHaul DEALERâ€¦.I would love to have had employees like the ones here. If I had I probably would still be a dealer lol. Very friendly and very smooth transaction. Thanksjanet G.
Awesome customer service rep and very helpfulDoNALD P.
I always get great customer service at this locationRHONDA N.
Very friendly staff and in and out, would definitely recommend and will use again!Lisa V.
The location was wonderful. It's the Uhaul corporation that needs improvement. They confirmed our 1st reservation multiple times but never provided the truck, gave many excuses, then canceled our reservation via email without ever talking to us. Went out of state to rent truck at an outstanding local business but person returning the truck we were to get did not return until he was threatened with police action. The delay caused more work for us. Uhaul does all this confirming when they have no way to enforce and no capacity to make any promises. Even the regional manager was incompetent! He sent us to multiple businesses to get the appliance dolly he confirmed on our reservation. All of those businesses had already told him they had none but he ignored them.Kimberlee A.
Le client n'a pas laissé de commentaire.Michelle V.
Le client n'a pas laissé de commentaire.JESSICA J.
Le client n'a pas laissé de commentaire.Janet J.
great people to deal withyancy K.
Le client n'a pas laissé de commentaire.Jason E.
This location was very helpful and went above and beyond. I'll definitely use them again.Lynelle D.
Le client n'a pas laissé de commentaire.heath C.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.Luis E.
Le client n'a pas laissé de commentaire.James K.
Always friendly, courteous and efficientRHONDA N.
Le client n'a pas laissé de commentaire.Victoria C.
Le client n'a pas laissé de commentaire.ROBERT G.
Le client n'a pas laissé de commentaire.Jamie W.
Service was great. The people that served me were were very courteous, professional and quite knowledgeable of their job.James C.
Le client n'a pas laissé de commentaire.jannifer I.
Le client n'a pas laissé de commentaire.Latawna H.
My receipt was incorrect and I emailed twice about it. Got charged for gas when I returned the vehicle with more gas than when I left. Got charged for more miles than I drove. Still have not received any response.Miguel M.
Great experience from both pick up and drop offberyl N.
Le client n'a pas laissé de commentaire.William F.
Le client n'a pas laissé de commentaire.TYMEESSENCE C.
I placed my reservation a little over two weeks prior to the date of pickup. The day before my pick-up they sent me an email stating the pick-up location and time had changed. Instead of picking up at 8 like I requested, they changed the time to 10. I called and the representative stated the store opened at 7 am so picking up the truck at 8 was no problem. I arrived at the store at 8 and no one was there. I called the number listed with no answer. I spent the next 20 minutes on the phone with a U-Haul representative trying to find another location with an available truck. Finally after 20 minutes the owner of the store showed up. I already paid for the rental the day before but before giving me the keys the guy said I owed additional money. I had to call U-haul again to find out what was going on and they could not give a reason for the additional charges but finally agreed to waive them. All of this put me an hour behind before we even got started.MICHAEL M.
Le client n'a pas laissé de commentaire.KAYLA T.
Le client n'a pas laissé de commentaire.patricia J.
Le client n'a pas laissé de commentaire.CESAR O.
Really well received and felt appreciated as a customer.GERALD O.
The people at the location i got my u haul from are very good people ....i rate them 10Brian T.
Le client n'a pas laissé de commentaire.Charles O.
Le client n'a pas laissé de commentaire.HENRY L.
I was sent around to 4 different locations last minute trying to get my uhaul. I had to drive 45 minute away to another town last minute just to get the uhaul I needed. The fact my original reservation was canceled after the pick up time was infuriating, but then having to go play uhaul tag, going from locations to locations was ridiculous. The place I finally picked up was nice and friendly though.Blake H.
At least clean the equipment between uses. Other than that, everything was fine.Sherman C.
The location people were great! But Uhail sucks! I would not recommend them. I had to rent a U-Haul twice because they did not have my size truck. I am very upset about my U-Haul experience. But again the location people were awesome and I would recommend location just not U-Haul!!BRENDA M.
Le client n'a pas laissé de commentaire.PATRICIA N.
Le client n'a pas laissé de commentaire.RICHARD I.
Nothing welcoming handle things great thank uJOLEANEGAIL O.
Le client n'a pas laissé de commentaire.GEOFFREY M.
Staff was very friendly and helpfulSTEPHEN M.
Le client n'a pas laissé de commentaire.Joshua B.
Le client n'a pas laissé de commentaire.Zachary V.
Le client n'a pas laissé de commentaire.James F.
Drop of went wellBUFORD F.
Need more than one person who knows how to send a customer out with a truck/trailer.James S.
Le client n'a pas laissé de commentaire.CESAR O.
Best Uhual experience ever!Douglas S.
This will be my new UHUAL DEALERSHIP! The lady even made it right after she found out we didn't get moving blankets.FACIO V.
I don't see anything that needs improvement. The lady I dealt with was amazing to deal with easy to talk to and got me set up quick. Very friendly at both pick up and drop off. I'll definitely be back when I'm in need againKRISTOFER G.
Best UHUAL EXPERIENCE EVERLarry P.
Love to thank Shannon and Lamont for all their help with my U haul truck rental I highly recommend them Sincerely Henry LocklearHENRY L.
Le client n'a pas laissé de commentaire.Christian W.
I was gave a quote but charged another priceTamika H.
Le client n'a pas laissé de commentaire.Jose G.
Excellent experience. Friendly, professional interactionsBARBARADAWN W.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.DESIREE R.
Very friendly and helpfulConnie B.
Le client n'a pas laissé de commentaire.DARRIN P.
Have boxes.theodora M.
The young lady who ran the place was very sweet. We definitely recommend this to anyone else especially considering they're the only ones open on Saturday and that's when I would believe most people would do most of their moving.Keitha S.
I last rented a uhaul truck 20 yrs ago. Things are much different now, but the process was quick and easy. I wouldn't hesitate to rent from the Dag On country store again.DAREN Y.
Le client n'a pas laissé de commentaire.Laura P.
Le client n'a pas laissé de commentaire.Travis P.
Le client n'a pas laissé de commentaire.Randy W.
The service was great.Walter D.
Le client n'a pas laissé de commentaire.Timothy W.
Le client n'a pas laissé de commentaire.Michael V.
Everything was smooth and easy. Easy to findâ€" easy to get in and out. Great people to work with. Will definitely go to DagOn again when we need a rental.LANE P.
Shannon was great to work with and is a tremendous asset to the uhaul family!Stephen C.
The rep was very professional, friendly and accommodatingRHONDA N.
Le client n'a pas laissé de commentaire.Randy L.
Le client n'a pas laissé de commentaire.Brandon S.
I had a great experience returning the uhaul to this location. The Young lady that helped us Shannon was very professional and made it an easy transaction. I would definitely use this Uhaul location again.CHRISTOPHER L.
Le client n'a pas laissé de commentaire.DONALD R.
Nothing is needed to improve.Very nice person I talked to and the truck was in great condition and clean.Christopher B.
Le client n'a pas laissé de commentaire.David K.
There isn't really a lot to say of this location. The necessary equipment was readily available and easy to get to. The agent was friendly and reasonably quick to act. All around a very good experienceJAMES P.
Le client n'a pas laissé de commentaire.Robert D.
Le client n'a pas laissé de commentaire.CAMERON B.
The gentleman that assisted me at Dag On Country Store was great. He was very nice and was very helpful. This was by far the best experience I have had with U-Haul. I will not use another location but this one. I will also recommend this location to anyone.Anthony W.