Évaluations des clients Daily Stop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Daily Stop

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Robert L. le

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Zero customer service. Was to have an appliance dolly (I verified with the scheduling department) and they didn’t. I said “please call Uhaul customer service). I was told that I would have to call them myself. Then told to move out of the way because the gas station was busy. Customer service told me the location to pick up the dolly. It’s the same location I selected when I booked it. The rental location refused to help hook it up. I would never use this location again and wouldn’t use Uhaul if that was the place I had to use.

Charles H. le

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Le client n'a pas laissé de commentaire.

Christine G. le

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Le client n'a pas laissé de commentaire.

Chelsey N. le

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Uhaul didn’t come with silly, was dirty, and the employee didn’t walk the truck with me and circle truck scratches and Dings on the truck. So I took a video of going around the entire truck. Every time I’ve rented with Uhaul the employee walks the truck.. I thought this was weird. I had to do everything online and I didn’t like that. Will go to another place next time where I deal with a person not told to go online and “set up my Stuff”.

Devon D. le

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Le client n'a pas laissé de commentaire.

Vikram A. le

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Awesome Service and Awesome person

BRIAN B. le

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Le client n'a pas laissé de commentaire.

Stephen W. le

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Uhaul WAY overcharged us. $119 authorization for day one I called to get a 1 day extension another $69 authorization Turned in the truck and was charged an additional $72. Total charges on my receipt was only 176. But our account was hit for 260 which caused us an overdraft. The 2 authorizations covered it so we should have never been charged the additional 72

Josh B. le

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Customer service was good. Owner was friendly

Bruno V. le

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Better online system to over 40 to get approved.

Purvi D. le

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Le client n'a pas laissé de commentaire.

Aaron W. le

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Le client n'a pas laissé de commentaire.

Luciano C. le

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Le client n'a pas laissé de commentaire.

Dianne J. le

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They had no idea I was coming to get the truck even though I rented online and checked in a paid. They were very rude and not in a hurry to figure out their error

Mark H. le

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Le client n'a pas laissé de commentaire.

Vineet R. le

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The truck did not have a ramp and it was not made clear at the time of booking - made for a sore back!

Mitch S. le

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Le client n'a pas laissé de commentaire.

Kevin B. le

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I filled out all my info online but didn't have my son's driver license for his ID since he was the driver. I had to do all the info again once I got to place to pick up truck which delayed our get out on time. Can't see why one can't just give the info missing once you get there.

William K. le

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Le client n'a pas laissé de commentaire.

Richard A. le

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We were told there was a full tank of gas. We drove 16 miles - put gas in the tank and to our surprise by the amount of gas we put in the tank vs. the miles we drove- it was NOT a full tank of gas. When we discussed it with the employee, he told us we should have put "three dollars of gas in before we left to see if it was really full" and since we didn't do that- no refund for the extra gas. Not acceptable. If their gauge is broken- fix it- not blame the customer. And it is interesting that the Uhaul place is at the shell stations where...they make money on the gas we put into the truck. Beware!

Robert C. le

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Le client n'a pas laissé de commentaire.

Romia C. le

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Easy drop off! Great help!