Évaluations des clients Dakota Laundry & Storage Co

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Dakota Laundry & Storage Co

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Linda G.
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The customer service was horrible no one there I had to call the local office And the representative was less than helpful and rude pretty much saying there's nothing she could do the app sucks

Shaii H.
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Le client n'a pas laissé de commentaire.

Brad B.
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Dakota Laundry & Storage Company were excellent to work with, and the 6x12 u-haul trailer worked great! Thank you.

STEPHANIE H.
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Le client n'a pas laissé de commentaire.

Sophia L. | Réservation |
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Super easy to reserve and get to.

Lynda C.
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Clerywent above and beyond to make the reservation and check out fast and convenient.

sue A.
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Le client n'a pas laissé de commentaire.

Cynthia L.
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Le client n'a pas laissé de commentaire.

David C.
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Le client n'a pas laissé de commentaire.

Odell S.
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Customer service was great. I will be back and recommend friends. 1-3 times a year I need a trailer so I will use this location for renting needs because of customer service.

veronica H.
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I was mad because I was told I had to drop off my U-Haul and Sergeant Bluff Iowa and they made me drive all the way to Nebraska and that was a total hour drive from where I was

C Randall C.
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Le client n'a pas laissé de commentaire.

Tina M.
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Le client n'a pas laissé de commentaire.

Ben C.
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The lady that worked the front desk and helped with my reservation was very helpful and personable. She made my experience better than the last one, and she made sure everything was correct.

Tania H.
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Location was fine - had an issue with some light when I dropped off- it didn't go out, despite following instructions in truck. I called and it was ok but it would be nice if instructions in truck said it turns off in 15 min

patrick H.
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Le client n'a pas laissé de commentaire.

Randy J.
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I was sent to this location to pick up the kind of truck I needed and was told I would get a good break for driving to Dakota City to pick it up. I didn't see it.

DAVID S.
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Le client n'a pas laissé de commentaire.

jerry M.
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Le client n'a pas laissé de commentaire.

Greg F.
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Le client n'a pas laissé de commentaire.

Ashley E.
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My locations for pickup were separated and caused a huge inconvenience for my move.

Debra D.
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Le client n'a pas laissé de commentaire.

matt L.
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Le client n'a pas laissé de commentaire.

Odell S.
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Le client n'a pas laissé de commentaire.

Logan G.
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When my wife and I arrived, the lady said she "wasn't ready for us yet" and that the "truck hadn't been turned back in" from the previous day even though we observed it sitting on the lot. I would not use nor recommend this location in the future.

Charles L.
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Well done! And great service! Although we checked out on our phone the attendant came to make sure we had everything we needed.

Dan H.
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Nice person to deal with

dianna M.
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They were very promp and helpful. I plan to use them again !!

Michael O.
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Renter was not familiar with uhaul systems so extended time to get rental going; then when we went to return the truck there were paperwork/system mistakes that the receiving uhaul had to take care of for us.

Levon J.
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The attendant was very knowledgeable with the proper procedures when it come to towing a trailer.

Ryan W.
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The lady that helped me was awesome, the only problem was when she tried puttin in the vehicle compatibility for the car hauler nothing would work. I had to go online and make a reservation while I was talking to her. This took an hour to get everything done and was a little displeased due to arriving late to pick up the vehicle I bought and causing the seller unneeded time lost.

Joe S.
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I had paid online. The attendant couldn't tell me if I had paid. Also, I never received a confirmation or receipt at the time of the transaction.

russ M.
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Le client n'a pas laissé de commentaire.

David M.
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Le client n'a pas laissé de commentaire.

Pasquel Y.
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Le client n'a pas laissé de commentaire.

Valerie W.
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Let customer know ahead that you do not have the reserved truck size available.

David R.
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Post the actual hours of operation. The place is closed between 12 and 3pm each day.

Michael H.
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Le client n'a pas laissé de commentaire.

Daniel P.
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Le client n'a pas laissé de commentaire.

Traci K.
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Very easy and staff was personable and friendly!

Atiba B.
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Le client n'a pas laissé de commentaire.

NATHAN H.
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Great location and attendant was quick and courteous during the return.

Keith A.
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No comments

Adam N.
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Le client n'a pas laissé de commentaire.

robert L.
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Le client n'a pas laissé de commentaire.

Ron W.
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Well the girl that we had renting the Uhaul to us was new so there was some confusion with the payments. But with proper training it would have been fine. But the truck was in good shape and she checked tires and damages before we left

NORM B.
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Person had been at location had only been there a week and needs more training. Owner was away when we returned trailer. She tried to answer questions and was very personable.

Darla K.
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I submitted an order for a 26 ft truck, approximately 6 weeks in advance. Two days before my move, I receive a call that I have to take a 20 ft truck or drive 180 miles round trip for a 26 ft truck. I could not fit into a 20 ft truck and I did not like the fact that I was told that I could probably fit into a 20ft. I was then told I could get a hitch. I went the next morning to check and there was no hitch. I ended up having to rent 2 trucks, which caused me to have to find a second driver and additional gas costs. This was the first time I have had a negative experience in dealing with U-Haul in the previous numerous moves I have made. The morning I went to pick up the two trucks, the helper there was just heartsick as she was to have 3 trucks there for pick up and she had none. This really stresses the front-line workers! What's going on at U-Haul?

james C.
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Great staff very friendly and helpful!

Kem M.
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Le client n'a pas laissé de commentaire.

Amanda F.
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Le client n'a pas laissé de commentaire.

DAVID S.
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Le client n'a pas laissé de commentaire.

kathy B.
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From start to finish this was the worst experience I have ever had. Will not be using Uhaul ever again if I can avoid it.

Andrew D.
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Put small Jacks on the 6 x 12 trailers. Even when trailer is empty lifting the tongue is plenty heavy and inconvenient. When trailer is loaded, no way that could be done. Otherwise trailer worked fine. Thanks

joel P.
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location was very clean, and staff was friendly and helpful

jim R.
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Location is a laundromat. I had requested to drop off at a South Sioux City so I was surprised that I was to return to this location. Was not told this and it doesn't show on the paperwork I was given. The young lady working in the laundromat was not prepared to be helpful at all. She did know how to check gas gauge was about it. You could not have done anything about the pouring rain, that was the worse part.

SCOTT T.
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Le client n'a pas laissé de commentaire.

Trevor T.
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Le client n'a pas laissé de commentaire.

Dave S.
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Le client n'a pas laissé de commentaire.

Laura T.
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Le client n'a pas laissé de commentaire.

CARRIE N.
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The location was a laundromat with a small uhaul office that was attached to it. Good customer service but not a complete uhaul service.

Manuel A.
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Fast and easy just the way I like it trouble free, yes I would recommend this location.

RAYMOND R.
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Le client n'a pas laissé de commentaire.

RICK M.
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Le client n'a pas laissé de commentaire.

Kathy R.
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Le client n'a pas laissé de commentaire.

KATHY B.
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Le client n'a pas laissé de commentaire.

Deb B.
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friendly customer service with a smile.

AMBER S.
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Le client n'a pas laissé de commentaire.

Retha L.
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vERY hELPFUL AND THEIR WILLNESS TO HELP AND IN ADJUSTING PICKUP TIME FOR US WAS GREAT THEY DID EVERYTHING THEY SAID THEY WOULD

BARBARA B.
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Le client n'a pas laissé de commentaire.

daquaae T.
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It took awhile to receive my Uhaul due to an error on the end of the Uhaul company though overall I had a great experience.

gregory J.
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Young Lady was pleasant and knowlegible. Location was clean and impressive.

TIMOTHY L.
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Le client n'a pas laissé de commentaire.

MARK S.
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Was given a 20 foot truck instead of the 26 foot I was guaranteed to pick up at noon. My email confirmation said pick up at noon return the next day at noon. I started getting calls right at 8 saying I'm late to pick up my truck and if I don't he will let it go. Very rude service and location.

MARY B.
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They were great to deal with ,even when my son missed placed a tool they took the time to look in the truck for us ,I so appreciate what they did thank you so much I will come back rent again Mary

dawn A.
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Great!

Dan E.
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The Person that helped us onsite was wonderful

Katelyn C.
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Le client n'a pas laissé de commentaire.

LARRY B.
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Very friendly.

JOHN S.
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Le client n'a pas laissé de commentaire.

JASON H.
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Le client n'a pas laissé de commentaire.

DARYL H.
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Le client n'a pas laissé de commentaire.

J Alan P.
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I don't understand why when I rented the same trailer approx 1 month ago, the cost was $150 or so to go from Billings,MT to this drop off store and this time the price was double at $333.

ROBERT O.
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Clean and well maintained facility with nice people.

MATT K.
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Le client n'a pas laissé de commentaire.

SETH T.
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Le client n'a pas laissé de commentaire.

DONALD M.
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Le client n'a pas laissé de commentaire.

Julie P.
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Le client n'a pas laissé de commentaire.

JODI G.
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Le client n'a pas laissé de commentaire.

ALEX N.
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Le client n'a pas laissé de commentaire.

jay S.
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Staff was friendly, helpful and professional. I would rate my experience a 10 with the staff and location. If I needed to rent another uhaul I would use this location again.

MARTY Y.
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Le client n'a pas laissé de commentaire.

Laura H.
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Le client n'a pas laissé de commentaire.

THOMAS L.
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I believe that if a dolly was ordered and reservation made weeks in advance the dolly should be in truck ready rather than choose one along the wall and put it in truck ourselves. Basically have all items in truck and ready when CX arrives. Justy opinion and agent was friendly and business was clean and organized overall. Really impressed with everything.

Brad S.
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Le client n'a pas laissé de commentaire.

Aaron O.
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Le client n'a pas laissé de commentaire.

Mathew D.
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Le client n'a pas laissé de commentaire.

MARTY S.
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Le client n'a pas laissé de commentaire.

Thomas D.
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Upon arrival, the unit and all the paperwork was ready to go. After hooking up the trailer and a brief review from the attendant, I was on my way. I would definitely recommend and patron this location in the future. Thank you!

steve S.
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The owner was extremely helpful and courteous and got us on the road quickly. Would highly recommend his location for rental.

rhonda S.
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Very nice customer service.

Non reviews have been submitted for this location.

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