Évaluations des clients Dallas Auto Detail

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Dallas Auto Detail

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Jonathan H. le

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Brought in my auto transport on Saturday and was told that I could check it in until I brought my truck back. Once I returned my truck that afternoon, I felt all was complete and okay. I found out Monday that it was not finished. And took several attempts to reach the vendor here. This place has limited parking and 1 employee. This is the opposite of the experience that I received from the pickup location.

Pablo C. le

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The person that helped me wrote down on the contract that the gas reading was 1/4 of a tank. When i got on the truck before driving away it read less than 1/8 of a tank, it was almost empty. I told the guy and he said, just bring it back with a 1/4 of a tank like the paper says and uhaul will reimburse you. That never happened! And very inconvenient to have to pump gas as soon as i drove off the lot.

OSCAR M. le

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Rabiel was great and this is the best U-Haul rental place I've used yet.

ANTHONY M. le

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Le client n'a pas laissé de commentaire.

Andres J. le

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Le client n'a pas laissé de commentaire.

Anita D. le

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Le client n'a pas laissé de commentaire.

Mauryce S. le

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Mr Sewell took care of me and explained why I had to go through all security measures at this location. Out of all my experiences with Uhual this was the worst. I had to provide personal references, get a picture taken of me and also forced to buy 100 miles verses the 50 I requested. I would like to know why did all that happen. If you check my uhual history never ever did I have to do all of that. I'm sure hoping these actions weren't being discriminatory. Sent from my iPhone

Matthew E. le

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They had one person working in a shed and, even though he called management for help, they never came and had him arguing with a customer that was in front of me over $21. The guy at the counter was super helpful and very friendly though.

Topez T. le

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The young man was high on weed at the time and over charge me by the miles this is ridiculous I will never go back there again

Darlene P. le

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Le client n'a pas laissé de commentaire.

Gabriel E. le

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Le client n'a pas laissé de commentaire.

Anthony S. le

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This place was 30 min out of my way and in the different direction. So i had no choice but to drive across town and drop off. Walked in and the Place smelled like marijuana.

Victor M. le

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No need to change a thing ! My sales rep was excellent and very helpful and knowledgeable. He was courteous and friendly and made the experience pleasant. While he was attending to me, a call came in over his phone and he was very kind and helpful to that person also. Kudos to U- Haul for having an exceptional employee like him.

Leona W. le

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Le client n'a pas laissé de commentaire.

Jonathan T. le

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Le client n'a pas laissé de commentaire.

gabie C. le

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Le client n'a pas laissé de commentaire.

George M. le

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Le client n'a pas laissé de commentaire.

Christopher T. le

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Le client n'a pas laissé de commentaire.

Robbie T. le

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Great customer service good business

Robert W. le

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Quick, professional service.

Ana L. le

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Le client n'a pas laissé de commentaire.

RHONDA W. le

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Le client n'a pas laissé de commentaire.

Garlanne M. le

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Keep up the good work

Ranyetta D. le

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Unprofessional staff Rude Extremely slow

Rick N. le

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Nothing

robert M. le

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Excellent customer service from Rob and Fabian! Both were extremely professional and personable. I highly recommend them.

Stephanine B. le

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Fraudulent charges and overages. Have tried working with Regional and Corporate. Turning over to BBB, FTC, Dallasnews outlet for consumer reporter, Yelp, Pissed Consumer and local lawyer.

Richard F. le

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Ordered a Uhaul with a dolly weeks in advance. Showed up to the facility and there was no dolly available for use at this time, and was told if I wanted one I would need to visit a new location, which would be increased mileage for the Uhaul expense. Maybe a call prior letting us know that something as simple as a dolly wasn't available. The store itself was pretty dirty and disorganized, could use some cleaning. The associate who helped me was helpful and genuinely cared so they had that going for them.

BYUNG UK Y. le

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Poor system. change of pick up location all of a sudden. all the equipments were not in picknup location, even if I already paid for that on application. no receipt. poor explanation about $21 dollar chared upfront before picking up. nobody was eager to hold responsibility for my inconvenience. Crazy experience. Im not going to use Uhaul anymore. no more recommendation.

Holly B. le

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The point of using a national brand is a consistent customer experience. This location is unpleasant.

Lionel B. le

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Le client n'a pas laissé de commentaire.

David M. le

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Disastrous experience

robin J. le

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Le client n'a pas laissé de commentaire.

katherine M. le

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Le client n'a pas laissé de commentaire.

James C. le

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The guy who helped us with the uhaul was awesome!

Gregorio M. le

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Le client n'a pas laissé de commentaire.

GREGORIO M. le

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Le client n'a pas laissé de commentaire.

Cynthia M. le

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Le client n'a pas laissé de commentaire.

Bradley L. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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Le client n'a pas laissé de commentaire.

Ricky M. le

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Le client n'a pas laissé de commentaire.

Oscar A. le

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Le client n'a pas laissé de commentaire.

Jon F. le

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Customer service was phenomenal. Very knowledgable staff. Very friendly and efficient. Great overall experience????

Josephs E. le

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Don’t change!! You did great!!

Brooks H. le

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Le client n'a pas laissé de commentaire.

Parkeallan J. le

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Nothing its good

C. Rodney D. le

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Le client n'a pas laissé de commentaire.

Brandon M. le

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We asked for blankets, and found them wet and drying on the cement wall. The truck was parked in a manner that required a four, five point turn to get it out of the lot. The gate of the truck was stuck open and we lost time trying to get it unstuck when someone should have checked it before our rental. The Uhaul app did not work, but when I called the number listed in all the emails it sent me to someone's cell phone--which it should not do so that I don't wake person early. When we called the 800GoUhaul number, we sat on hold for 30 minutes and never actually got help. We will not be using uhaul's services again.

Klaudia F. le

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The main contact here was wonderful! He was so friendly and helpful with the challenge I had at my pickup location that had nothing to do with him. He went above and beyond to improve my overall experience, and while I still struggle trusting uhaul after my first location, this drop off location is specifically one I would recommend.

Gary J. le

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Le client n'a pas laissé de commentaire.

Gail V. le

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The drop off location is in a bad section of Dallas. We called to say we would be arriving 4:50 pm before the 5 pm closing time. When we arrived at 4:50 pm no one was on site to receive the trailer. The property was unsafe. When we called, they said someone would come and meet us. No one came. The next day, we had to go back to the location because no one informed us that you had to do the return on your pone at the location of the return. Very disappointing experience with Uhaul!

Phyllis N. le

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The employee was not very professional during conversation but was very helpful.

RICKEY R. le

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This location does not have adequate room for it's customer base. It took me 1.5 hrs to pick up a trailer that I had reservations for. The customer line was 20 deep, and outside the small, dinky office with a rude clerk. I will never go to this location again. I have been a customer of U-Haul for the last twenty-five years. This has been by far my worst experience ever.

cristian B. le

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Le client n'a pas laissé de commentaire.

Vicky G. le

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The young man at drop location was awesome to help me undock trailer. In and out, easy, peasy.

Destinee M. le

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Le client n'a pas laissé de commentaire.

William N. le

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Difficult to get in and out of location.

John C. le

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Le client n'a pas laissé de commentaire.

Steven C. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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Le client n'a pas laissé de commentaire.

jimmy S. le

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The employee was extremely helpful but there is no room to get on or off of the lot. The equipment is poorly arranged and inaccessible to pick up. The TDW I was trying to pick up was the only 1 of 6 that was useable.

Patrick S. le

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I was promised I was going get a refund of $60.59 and it never happened. I don’t want to be told something and then it doesn’t happen. I will never come to this facility again even if it is the last place on earth. Supposedly I did damage on the truck, where a piece on the gate of the came off. I made U Haul aware of and It was determined I did the damage But I was told I was not going to be charged $60.59 for it. And when I looked at my bank statement this week it wasn’t taken out. If you’re going to do something then do it. Don’t lie to me and tell me something and then it never happens. None of the men that work here inspect the truck with you before you take it out and I know it’s my fault for not pushing it l. Next time I will know better.

Victoria G. le

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Nothing. Quick pickup and drop off. I will be back and will recommend this location in the future.

John D. le

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Le client n'a pas laissé de commentaire.

Jesse S. le

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Le client n'a pas laissé de commentaire.

Chukwudi A. le

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Le client n'a pas laissé de commentaire.

Karen B. le

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Need to maintain trucks the one Zi had wouldn’t allow you to drive over 40 miles only had one head light and was hard to control in driving needed a Alignment bad.

Neal S. le

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Le client n'a pas laissé de commentaire.

Robert D. le

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Le client n'a pas laissé de commentaire.

Tyler M. le

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Continue doing an excellent service

Christopher S. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Location hard to get to, but a real good experience once I got there.

Jacob J. le

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Awesome customer service!!!

Robert C. le

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I never had to leave the driver seat. I drove up, was pointed to where to take my car pulling the trailer, was met at that location by the same employee who then unhooked the trailer, inspected it, and sent me on my way with an electronic receipt - very easy.

Kristofer G. le

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Le client n'a pas laissé de commentaire.

Diana V. le

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The trailer I rented was to be returned by 10:30 am and I had returned it at 8:30. Around 1:30 pm I got a call that I was charged for an additional day since I had not yet returned my rental, when that was not the case at all.

Scott B. le

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The location is easy to get to and run very efficiently. I would recommend and rent from there again.

Richard H. le

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Le client n'a pas laissé de commentaire.

Jack K. le

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This location was blocked off by police all evening. The manager on site allowed for a flexible drop off time

Gregory C. le

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Le client n'a pas laissé de commentaire.

Jaime C. le

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Le client n'a pas laissé de commentaire.

Misty A. le

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I was extremely impressed and grateful for the service I received today! Definitely going to recommend this location. Especially after the customer service (or lack of) that I received from the lower Grenville store prior to. Thanks again

Bruce A. le

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Other then the electric problem it was a good rental

matthew G. le

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The staff was very professional and helpful. Give the manager a raise.

John W. le

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friendly helpful

Ashaki P. le

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Double check the equipment. Had a flat inner tire which impacted the MPG on my cross country journey. Also had a hard time taking off the straps and chains because of how they are applied. Fine otherwise.

Norrell J. le

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Le client n'a pas laissé de commentaire.

Gregg M. le

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Le client n'a pas laissé de commentaire.

Elijah L. le

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Le client n'a pas laissé de commentaire.

Terry S. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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The man that helped me was great to deal with and very helpful.

Nic V. le

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Le client n'a pas laissé de commentaire.

Jonathan P. le

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Excellent service and great customer service.

Karl S. le

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Le client n'a pas laissé de commentaire.

Griselda M. le

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Uhaul has always been my favorite moving experience. It's fast. Attending person was on point.

Terry M. le

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Le client n'a pas laissé de commentaire.

Trevor R. le

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Rabiel was excellent. 4 stars since location was a bit small and dated. Great customer service.

RAFELL C. le

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Le client n'a pas laissé de commentaire.

Felipe G. le

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This location was courteous and well organized. But for computer problems w the uhaul network everything went fine

juan C. le

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All was good