The gentleman who helped me was prompt, knew my order, gave great information and was very friendly. He knows what people want on moving day: no unexpected problems.
ELLEN F.
Customer Reviews for Dallas Auto Detail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
This man was so awesome ! top customer service skills, friendly professional, on time!!. I have been very displeased with a lot of the u-haul dealers and locations and have been very angry and taking advantage financially!!! ...this Man at this location was awesome! thank you. I greatly appreciate it. He went overboard to do the right thing and then some... He is someone who is trustworthy, dependable professional and caring ..all.!!
Sheila M.Convenient location and quick service. I will be back next time I'm in need of the service. Thank you, Diana
Diana M.Very quick service. They were expecting us to drop off the trailer at a specific time and they were ready when we arrived. The entire process took less than 5 minutes.
Jon U.It was confusing on where to park the uhaul for drop off, ended up having to move it. There was also a man hanging around asking for money and cigarettes, but the person that assisted me was very helpful and patient!
Rowan R.On time, ready as promised, friendly and efficient. Very happy
Jeannine J.The service was exelent and super fast
Felix G.Great service
Bradley B.Manager was clear, polite, helpful, careful in pointing out aspects of renting a van. We had very pleasant interactions with him, and we felt that he and U Haul were very helpful and professional. We rented a van and we were moving a family member's furniture and items back from Austin. Establishment is right off 35E, next to a convenience store.
David R.Cool guy at the uhaul I was at, super chill and very helpful.
Austin B.All was well.
Nerline S.They location on 8th Street Dallas TX 75203 Has excellent service
Ethan C.The rep can take a bit to find on site. Online pickup is a lot faster than in-person check-in. Vehicles are new and availability is great
Nhat T.The customer service was excellent! I received my receipt after the rental and had questions. The customer service provided was detailed and answered all my questions perfectly.
Gregory M.Outstanding service. Very professional and helpful.
Marshall F.Really super sketchy location, personnel was late opening and in a bad mood, glad to get out of there unscathed. Nasty
Duane S.Rabiel is always a great help and has everything we need!
Bethany M.Keep up the Great work
Joseph K.Nothing, everything was great!
Jackie H.Very quick and easy rental experience!
Russell C.OK so that was $87 charge on my credit card the truck was on empty when I got it so I had to put $40 worth of gas and just the movie. never will i use this service again. you was only supposed to charge for the services i use . I only rent the truck for 45 minutes less than 24 hours. with that being said, this means that U-Haul is on dirt not honest I'm going to overcharge you. you overcharge me you goddamn I never use a Service again just because you goddamn in charge me an extra $40 you can have it you did it.
Cynthia M.Great service all around.
Robert S.Great service
Dameon C.Very good customer service 😊
Lee F.man working was wonderful and very accommodating!!!
aztro R.The experience was more than what we expected. Thank you again
WALTER L.This is my third time renting from this location. The gentleman that runs it is great. That is the reason why I continue coming back here!
Alan P.it was good service
Maria A.Nothing that I can think of right now.
Barbara J.Rien
Roshunda T.Excellent and friendly service
David L.Completely satisfied with my rental at this location everything went well I give this location 5 stars. Will recommend this location to anyone in need of a uhaul…
Keiondre H.Nothing comes to mind. My rental experience with this location was nothing short of outstanding.
Blane R.Our dealer was excellent, he saved me money, he was generous and very attentive to my every need. I would recommend everyone to him and the company.
michelle S.This is my favorite location because the customer service is top notch. The owner/operator is fantastic!
David C.There is no where to go inside and wait for an attendant.
Cynthia H.Friendly staff, personable and quick to get in and out of the door. Clear instructions and details provided, which made the rental experience seamless. Would definitely return.
Joshua G.Clean vehicles better and document previous damages.
Tiara S.Within 4 miles of pickup the fuel dropped a quarter of a tank from documented pickup amount. So I had to overpay for fuel to return so I wouldn't be even more overcharged. I have photos of mileage, truck number, and fuel guage.
Mark H.The mobile process was easy and convenient. Great job on putting it together. My only advice would be to sanitize vehicles after each use. The truck was a little dusty when I got it. It tried to charge me 25 for a cleaning fee when I didn't get it dirt.
Kevin H.The owner was a very nice and understanding man. He cares about us and really took good care of us!
Achyut P.Liked doing everything over the app
Daymond L.Excellent service à la clientèle
Tamala A.Le meilleur
Rafael T.When I arrived, the vehicle I requested was not available despite the confirmation the day prior. I ended up having to take a much larger van that needed (or that I am comfortable with) and was promised by customer service that I would not be charged any additional rates for this change; however. I was indeed charged much more than expected or agreed upon. The vehicle I was given was dirty whenever I received it, and there was black and mild cigar butts on the back of the truck.
Alesha B.It's not obvious who is on site and in charge. But once I figured that out the person was very helpful and kind.
Carol H.The owner was very nice and held great conversation. He takes pride in his location and equipment. Everything was move and well taken care of.
David S.The gentleman running the show on this cold Saturday was doing a great job!
Kimberly C.Great friendly management, a clean truck, and a quick experience. Definitely recommend!
Alexander B.Excellent!
Ben A.The owner of this business (Dallas Detail Shop) needs to answer his phone. Failing that, get his mailbox set up. I tried to call 4 times over three days and no one ever answered and I always got "mailbox full" msg. That said, the lot behind the business is an easy drop for the Auto Transport I had rented and the drop box easily located.
Roger M.Service was professional - in and out.
Ranyetta D.Great customer service!
Carmen P.Manager on site and very helpful and friendly!
Zack C.Continue to treat everyone with respect and more consideration
Lwesha K.There was a lot of homeless people in the area and when I was returning the truck there was a homeless man taking a dump behind the building
Jaden W.Great location. Friendly staff. Good customer service.
Cedric W.First, the location closes at noon and this wasn't mentioned ahead of time. Then we cleaned our trailer top to bottom and we're still charged a cleaning fee. Then when I asked about it the manager was extremely rude. Do better.
Cody K.No need for improvement, the service was EXCELLENT
Delroy E.Man on duty was very helpful.
Fernado C.Unreliable inventory. I received a call from a representative switching my initial Van reservation to this location because of a larger inventory on the desired date. Turned out I had to take a Silverado pick up truck or nothing. Even if it's customers not returning vehicles on time, it still makes the location unreliable.
Fernando M.Loved the assistance I received. It's rare.
Kent B.I didn't get his name, but the rep who helped me today was incredibly nice and accommodating in every way. I've passed this location for years, never paying attention to it until I needed this rental. So glad it's near my house.
Byron F.I was Charged twice. Also owe $9,73 on the rental called the office several times to pay the outstanding amount with the office, but was not able to reach anyone. This has caused the second charge to not be returned meaning uhaul is holding my money unlawfully. I am not upset with the location uhaul is the one who has inconvienced me I will be calling again tomorrow.
Colwyn S.