Le client n'a pas laissé de commentaire.glen S.
Customer Reviews for Dallas Auto Detail
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Dallas, TX 75203
(8th St and I-35)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi :
8h am à 1h pm / 2h pm à 5h pm
- Mardi - Mercredi :
8h am à 12h pm
- Jeudi :
9h am à 12h pm
- Vendredi et Samedi :
8h am à 1h pm / 2h pm à 5h pm
- Dimanche :
11h am à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very good experience overall. The gentleman checking everyone in was helpful and friendly. Compared to renting a car, the check in seems to take much longer. Only slight complaint. Had to wait 40-45 minutes after appointment time with 1-2 people in line ahead of me.KUMAR A.
Maintain proper tire inflation because riding on improperly inflated tires effect overall fuel economy. Also if the location is scheduled to be open someone should be present.Jessica J.
Le client n'a pas laissé de commentaire.Arutro S.
There was no wait. Van was ready, clean and the checkout was fast.Jamal Y.
Le client n'a pas laissé de commentaire.Charles D.
Le client n'a pas laissé de commentaire.Shaman B.
Le client n'a pas laissé de commentaire.Joe W.
Need more help. I had to wait a long time to drop off my rentalLuc L.
Red was very professional and adapted the rental to my unique needs. I will only use this location in Dallas when I need rental equipment in the future. Well done!Alan P.
I selected mobile check in. There was no key to get the truck & the truck was parked between other trucks & could not get it out. The agent arrived late although it reads the store opened at 8am. This impacted the movers I hired to move. There should be compensation from uhaul due to this. Also, the site was unkept & dirty. There was no agent to return the truck nor clear instructions for returning when the agent is not there. I called uhaul for assistance but I waited for 30 mins so I dropped. I contacted uhaul via chat & that I also experienced a long wait there, then the agent dropped my chat. I will never go to this site or recommend anyone to uhaul.Carlos O.
Great serviceAidee M.
The service and personal were great!CRISTOVAL A.
Le client n'a pas laissé de commentaire.todd M.
Le client n'a pas laissé de commentaire.Gretchen B.
Le client n'a pas laissé de commentaire.Rajan A.
Le client n'a pas laissé de commentaire.Clint D.
Le client n'a pas laissé de commentaire.Randal S.
Bad experience with the whole processâ€¦ Ever will rent from you all again . Poor customer service and poor location and management every unprofessional!!!!!!!! And customer service over the phone is a JOKE!!! EMELIA E.
Building locked on arrival. Looked like not opened. Two people on lot, one who didn't work there and asked for money and another who showed up a few minutes later who apparently did work there. But kind of sketchy.Roger B.
The air bag service light was on and had me a bit worried other than that the owner and service was impeccable. I have never had such great service from Uhaul before in my experience of renting Uhaul in Florida!Saira J.
I have to say, of ALL the uhaul companies I've used, this location by far had THE best customer service AND clear explanation of services I ever experienced! I will for sure make this location my Uhaul location of choice. It's great yo have someone actually break down the process of everything.Sonya T.
Keep doing what you doingVENITA N.
Le client n'a pas laissé de commentaire.Cynthia O.
Le client n'a pas laissé de commentaire.Esmeralda V.
Le client n'a pas laissé de commentaire.Javad N.
Give ALL customers the exact same service I received.Cecil S.
Finding the truck was very easy, however the blankets we ordered were not in the truck. Online, it said that the location closed at 5pm. We got there at 4:30, and the office was locked and no one was around to help us. I called the number for the location, and luckily someone answered and was very helpful in instructing us on how to locate blankets elsewhere. He was even kind enough to give us double the amount of blankets with no up charge because of the inconvenience. When my husband went to return the truck though, the U-Haul app was being ridiculous. It wouldn't let him take and upload photos of the speedometer. This 5 min drop off process took closer to 30, which was really annoying. My rating is more for the app than the location. We have used this location before and would use it again.Jeremy G.
Very smooth checkoutMichael D.
Le client n'a pas laissé de commentaire.Maria S.
The customer service was great would recommendPhilmont B.
Le client n'a pas laissé de commentaire.ABRAHAM N.
Le client n'a pas laissé de commentaire.Adam D.
The Location was fine. What i did not like is i traveled to Mesquite Texas and i put that in my online order - but i had to drive 30 mins to this location. There was a location in in Mesquite. I tried to deliver there and they told me i would have to pay a 200 fee! that is ridiculous. There should be flexibility to deliver and the options should be better online to help serve your customer better. the man at the dallas location was very helpful - don't let this reflect on him. This is your system and online issues.MATTHEW B.
Only one person was there to help a lot of customer. He was also taking calls. It took over an hour before I could leave! First time I'm using Uhaul, I thought the experience would be more like a car rental. It was far from that.Alexis P.
Le client n'a pas laissé de commentaire.ian M.
Le client n'a pas laissé de commentaire.MATTHEW T.
Because I came there with 2 people and no one was there to do the pick up and couldn't get the dolly because it was look with a big chain then I was supposed to get 20 dollars off but no buddy was there.. just say I'm very disappointed but the guy was nice even thought he wasn't available when it said open on google will never hire anybody before getting your truckMichael A.
Le client n'a pas laissé de commentaire.Laketra T.
This location looked like a junkyard. The building looks like a shack.Jeremy C.
Le client n'a pas laissé de commentaire.Albert M.
Le client n'a pas laissé de commentaire.JOSE L.
continue the good workJAMES S.
The employee who helped me was extremely friendly and quick even though I was very late for my pickup. I had a great experience at this location. I've rented a couple of times from there and have always been happy with service.Shannon B.
Le client n'a pas laissé de commentaire.Steven H.
When I received the U-haul it had a flat tire and the tread was missing from the front passenger tire. Road side did come help quickly but I should have never received the uhaul in that condition. Not only did I put insurance on the uhaul but the truck was stolen with all my cargo inside (I'm a graduate college student who traveled from Dallas to California) I was never offered insurance for the cargo just safe move. I asked if I could insure the truck with my own insurance but I couldn't. When I filed the claim through uhaul's company Rep. they explained the coverage only covered for collision or fire. This was the worst experience I've ever went though renting a truck. This was also my first time renting. I am truly disappointed in my experience. It's sad there is no way for me to be compensated for the loss of my cargo. This was heartbreaking for me.ASHLEE L.
My truck was fine, but I ordered dollies blankets. They were not in the truck. I called and had to drive to a different location to pick up a dolly. They were nice enough to let me rent two dollies. I was frustrating to have to add miles to drive and pick up supplies that should have been in the truck already.David W.
Great customer service if needed we will return for another booking.Ikeheem A.
The agent that worked with me at this location was very understanding, helpful, and courteous. I can't thank him enough. Moving is stressful enough, but this agent made it less stress.JEWEL C.
Le client n'a pas laissé de commentaire.MARGO W.
The manager is incredibly helpful and very efficient. He called me when Uhaul moved my original reservation to a different location without notifying me. You do not find customer service like this at any other Uhaul. You are not just a number at this location. I would drive out of my way to go to this location. It's worth it.Megan B.
Le client n'a pas laissé de commentaire.Lekesha B.
The vehicle provided came off a rental at the same time I picked up. Therefore, it was not cleaned or serviced prior to my departure. The person who handled theAlan P.
Didn't have some of the item I reservedTODD N.
Le client n'a pas laissé de commentaire.Matthew D.
The associate at this location is outstanding. I regret that I didn't get his name but he was a Middle Aged black male (like myself). The Customer Service, efficiency and attention to detail were impeccable. I will be needing a U-Haul in March and will be back simply due to the customer service I received!!! Can't say Thank you enough!!!PAUL F.
Nothing. Excellent experience!Theo D.
I was erroneously charged 2 days for using the truck 8 hours, 14 miles total and refueling accordingly. Although I contested the amount, no action was taken to remedy this issue.Ross T.
Nobody was on staff when we dropped off our trailer. We were told we could drop it off at that location any time (24 hours). We dropped off at 6:40 pm. The lot is very dark. There should be better lighting for safety. Otherwise it was a simple drop off using the app.Kelly F.
The rental was fast and easyPHILIP S.
Le client n'a pas laissé de commentaire.NATALIE I.
Le client n'a pas laissé de commentaire.JOSHOA W.
The man that I worked with to pick up my truck was extremely helpful and friendly. Merci.Brooke P.
Ravel was very kind and informative. The process was smooth and easy. I will be back to this location!Kaneitha A.
We had a terrible experience over the span of two days with Uhaul. Not as big of an issue with the location (other than not being there during google store hours), but with the local call center and the 24/7 pick up. Lots of unnecessary confusion with receiving two calls changing my reservation two different times the day before only to end up back with my original reservation. The day of pickup was more frustrating with using the 24/7 app and the â€œno network connectionâ€ delaying our move start time by well over two hours. Overall I would not do 24/7 again - something that sounds easy and convenient but is the exact opposite.Bennie R.
Le client n'a pas laissé de commentaire.Christopher P.
Glad we found this locationDORIS J.
Easy, efficient and friendly service!Dexter E.
No where clear and obvious to drop the vehicle off, looked very unorganized and was confusing. Still have not received my receipt of drop-off two days following.Jacob G.
This was the BEST Uhaul experience I have ever had!!! The gentleman that checked me in was super friendly, helpful, funny and had excellent customer service!!! I will definitely go there again for my moving needs.Andrea A.
Difficult to park. Terrific customer service.mark T.
Le client n'a pas laissé de commentaire.Mary F.
Le client n'a pas laissé de commentaire.Anthony A.
Great service.LEE S.
Le client n'a pas laissé de commentaire.JAVIER V.
Not a thing.Lee S.
I'd recommend because of convenience and the awesome taco place next door! But seems a little sketchy, wouldn't walk alone on the lot.Marisol G.
Le client n'a pas laissé de commentaire.Adan G.
Le client n'a pas laissé de commentaire.Rachael R.
Le client n'a pas laissé de commentaire.Maris I.
Le client n'a pas laissé de commentaire.J Antonio G.
This was not my initial location for pick up. It was changed due to availability. The gentleman that took care of us here was AMAZING. Super helpful!ELIZABETH M.
The staff was friendly, knowledgeable, and kind. Would use them again for my next move.Ruben C.
Le client n'a pas laissé de commentaire.MARASCIA C.
Was very personable and friendly to deal with on the phone. Went above and beyond on helping me with the truck and ended up helping me save money in the end. 10/10 would use again the the future.Sean R.
Robert is always gives efficient serviceROBERT C.
Returned during business hours, but no one was there. I used the online return process. The lot was over crowded with trailers and trucks. Found a spot, and started backing in and a contractor from a construction project next door parked in front of my truck. Luckily, I was still able to park the trailer and get out.Matthew R.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.KAREN D.
Le client n'a pas laissé de commentaire.JAVIER R.
Our rep was very accommodating. He was helpful and kind. Great experience.LORI R.
Even though I had a little problem parking in their lot, the man in charge made it all great. Merci.GARY S.
When I dropped off the truck and car dolly he basically check it in did not go over the mileage to gas or anything of that nature that I'm used to the representative going over with me. I dropped it off two days early and he claimed I was not getting a refund but yet gave me no paperwork to prove otherwise there should have been a refund I'm very very disappointed and he rented out my truck to 2 FedEx guys. I want a refund on what you owed to me And then I will change my ratingChristian W.
So unprofessional. After checking in via the mobile app, it asked me to go inside, skip the line, grab the key, and go. I went in and even waiting a few minutes before saying that I was there to grab the key. The manager was unbelievably rude, telling me I need to get in line and then gave me a lecture about my body language. Completely inappropriate, especially when he just ended up giving me the key anyways. Much ado about nothing for a managerial power tantrum.Kristin L.
Le client n'a pas laissé de commentaire.Zaqueo C.
Le client n'a pas laissé de commentaire.NATANAEL M.
Truck not ready with trash in cab Blankets wet dirty and unfolded car hauler wheel strap broken location very difficult to maneuver inChad R.
What your already doing. Good job. ThanksBRANDON E.
The return location was disgusting and ghetto and did not feel safe. The original was in a different location and then it changed last minute. We drove to the original place and then it changed to another we had to use more gas and mileage to change the location.Ashley S.