Le client n'a pas laissé de commentaire.Jacob R.
Customer Reviews for Dalon Collision & Repair
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Conyers, GA 30012
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Hell No, I hate I had to start this message off with a cursing word but I was greatly disappointed with this location. I walked in to a young male behind a counter who for almost 5 minutes with his doing nothing but scrolling on his phone refused to even acknowledge me. Come to find out he was waiting on a customer to come out of the bathroom. He never said. Just one moment. I'll be with you in a minute. Then, the guy he was helping did not have a card for his deposit and was trying to use cash. So he had step aside and place some calls. Meanwhile the young dude decided to catch up on his text messages. After me asking him could I please get some help while the guy figured his situation out. He finally help me. Took my confirmation #, handled me the kids and THATS IT. Not pointing to me to any vehicle nor going over anything. I received a text message and that was fine but by that time I was so upset. I just used the vehicle for what I needed it for and brought it back. This was the worse experience I've ever had with any Uhaul location.Nicole H.
Fraudulent charges where made please check the drop off businesses because this is wrong. The employees where unprofessional. The front desk receptionist did not help at all. No receipt was given to me either. They charged me an extra $183 which was more than I paid to rent the truck.tamara H.
Le client n'a pas laissé de commentaire.Theresa C.
All goodAnthony R.
the truck was not cleaned when i got it. they charged me for damages that were there before i got it and now i have to wait to get my money back. if you are going to advertise $0 out of pocket cost for insurance then i should not be charged for anything if i purchased insurance . this place needs to stop uhaul.Eytiphia J.
Le client n'a pas laissé de commentaire.Crystal M.
The truck was not cleaned was full of trashGarnet S.
When I rented the truck, it had soda spilled in the cupholders. I'll let the person know at the time about this. I returned the truck promptly before 6:45 PM. I refuel the vehicle, one of the questions ask if the vehicle was clean. I answer no. I Then was charged a $25 cleaning fee. I was instructed to call the office and speak to the manager. I called and left a message I still have not received a return call and was charged for the full 60 miles than I estimated. My bill on the portal said $88 I was charged 98. I was trying to have $25 cleaning so removed from the $88 to make my bill go to the mall $63. I'm wondering if I need to dispute this on my credit card. Hopefully someone will contact me at 678-451-9112. Thank you for the time to speak my pieceDonnae C.
Reserved blankets and appliance dolly along with the truck. I called the day before to make sure the truck would be there along with the appliance dolly and blankets. She told me my name was on it and I was good to go. Showed up to pick up my rental and only the truck was there. I was glad that was there but really needed the appliance dolly as I was moving those items by myself. Ended up having to pay the moving help to make a stop at my house to remove the fridge. Cost me more money because of uhaul's inability to make available the equipment that was reserved. Neither Dalons or Uhaul gave me any resolution or even attempted to make it right. Just said sorry and that was thatâ€¦ also when I picked up the truck neither the previous renter or dalons had swept out the truck. Lots of dust, dirt, & misc debris left for me to sweep out before packing the truck. Really appreciated thatâ€¦John T.
Very friendly service. Easy to get in and out in a timely manner.GREG K.
Le client n'a pas laissé de commentaire.TERRELL D.
Le client n'a pas laissé de commentaire.TIMOTHY B.
Le client n'a pas laissé de commentaire.nena H.
I am currently dealing with an issue where I have been overcharged for my recent rental. The overcharge was the result of an improper fuel gauge reading that was entered into the closing contract paperwork. Thankfully, I asked for the total amount of the rental prior to me leaving which led me to ask what the additional charges consisted of. Upon advising that the vehicle was returned with more fuel than it was received as I had purchased $20 worth of fuel and only driven it approximately 40 miles the vehicle was checked again. This time I was advised that the initial reading was incorrect and that the fuel level was satisfactory. I was advised that the contract would be updated to show this information and that I would receive an email with the final contract. This has not occurred as of yet. Contract No: 90670175VINCENT S.
Le client n'a pas laissé de commentaire.DAVID F.
Le client n'a pas laissé de commentaire.MELINDA P.
Super easy, pleasant, convenient. This was a last minute thing we had to do, and Dalon was there for us.MICKEY M.
Friendly & helpful staff. I'd utilize them again.Lisha E.
Le client n'a pas laissé de commentaire.BOLANLE S.
This service was excellent, very good experience deal on line . I would really appreciate it.fernando L.
Le client n'a pas laissé de commentaire.Homer A.
Le client n'a pas laissé de commentaire.HOMER CONROY A.
There was and issue with the wordlock and when I called Uhaul the customer service rep couldn't do anything at all and had no solutions to the problem except blaming the location. I was extremely lucky to have a AFM randomly come to the location to check trailers and he resolved by putting in a different word code to unlock the key. To improve I would give your customer service reps the ability to solve problems and second have locations be more precise with keys and lock boxes.FIELDING C.
Le client n'a pas laissé de commentaire.KYLE T.
When the office is closed & you drop off the vehicle rented, please make sure you check your camera to see the dropped off time. I was being charged for two extra days, in which I had to advise the company to check their camera.SUSAN C.
Le client n'a pas laissé de commentaire.DOROTHEA P.
Excellent customer service and they had a clean vehicle for me. I would recommend anyone to rent from this location 100 %.SEAN D.
Le client n'a pas laissé de commentaire.ABIGAILADELE R.
Le client n'a pas laissé de commentaire.Jolynn H.
The Google Maps directions tell you to turn too soon when coming from GA-20 (look for the Dalon Collision sign). UHaul trucks are lined up where you need to park the truck. Drop off was quick and easy.Vance W.
Absolutely Nothing the beautiful lady went above and beyond. I will be returning 珞SANDRA K.
I reserved my truck for 9am but the location doesn't open until 10. Please update your system and don't allow customers to wait if it said I would have chosen 10.Jason T.
Le client n'a pas laissé de commentaire.LAUREL R.
The air conditioning did not work....just to let you know before you rent it again...Judith H.