The biggest issue I had was that I was only given the option (from the app) to choose a 15 ft and 20 ft U-Haul, but the U-Haul we got was 10 feet. I was so tired and we needed to move. I don't know that I can be reimbursed the difference between a 10 ft and a 15 ft U-Haul, but if I could then I would give a higher rating.Beverly U.
Customer Reviews for Dalzell Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Dalzell, SC 29040
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.William O. | Expérience générale
Le client n'a pas laissé de commentaire.Roger T.
My truck got double booked. had to wait 3 hours after driving from NC to SC to get another truck that was way bigger then what i needed.Brandon C.
This location has no bearing on the gentleman that owns the property he allows Uhaul to use. I had so many problems the night before as they changed my locations several times and I was on phone several hrs only to learn new location had no truck. That's how I got the last location with no one there but the truck and 5 people were booked for same truck at 9 am!!! We had to call business owner who came to help us as I was there first as others were arriving fir same truck!! Though it took him awhile due to having to leave his business to help us, he was most helpful. Still, because of Uhaul we never got the 9 am pick up until 12:30?pm!!! Huge delay as I had to drive from SC to WNYâ€¦.over 12,plus hours. Used your service twice in 2018 and gave excellent reviews. This time was a nightmare. Again, no fault of the property owner. I wish I could say something good as far as Uhaul, but even phone reps were rude and giving me new locations that actually had no trucks available. This I learned only by calling back and one rep realized the error, thankfully. I'll still use Uhaul over any other company, but this experience was bad in many ways.Denae S.
There was no personnel at this site.Julia W.
We rented a uhual enough in advance to ensure availability. However we got to the location to pick it up and they had relocated our reservation. We went to that location to pick up our reservation and the lock was rusted and required 20 minutes of wiggling to get open. Once we got the key we checked the truck and the hand truck we also reserved was not available. We were still charged for the hand truck even though we communicated it was not available. This is the 2nd time this has happened so we will not be using this company any more.Keyna D.
The letter lock housing the truck key was extremely difficult to open and in a location where I had to sit on a cattle fence gate to operate.Michael J.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.ELLIOTT S.
Not charge extra mileage when you are already charging a fortune to rent a truck to begin with. Especially during the troubling times that this nation is experiencing with COVID.cjhristopher L.
App made it very easy to return truck. The physical area was well marked and instructions were clear.Marie N.
Everyone was so friendly!Adam G.
Staff was very friendly and had the truck ready for us.amy T.
Le client n'a pas laissé de commentaire.Elizabeth B.
Very friendly and understanding with junk I had to return to him that was rented up north!!Roger P.
Was perfect for what I needed it for.david M.
Le client n'a pas laissé de commentaire.shontrezz F.
Le client n'a pas laissé de commentaire.don S.
Le client n'a pas laissé de commentaire.Alexander L.
It was fun to drive.Mark G.
Le client n'a pas laissé de commentaire.Timothy D.
Le client n'a pas laissé de commentaire.CARLY C.
Le client n'a pas laissé de commentaire.Triston L.
Awesome experienceTyrone A.
Exceptional service, knowledge, professional and helpful. This location exceeded any and all expectations.D M S.
Le client n'a pas laissé de commentaire.Edward F.
Le client n'a pas laissé de commentaire.heather C.
Location on Android device would not work, making self check in impossibly.DAVID H.
Excellent, Friendly, fast service! Highly recommend to anyone who needs to haul something!Taritha B.
Le client n'a pas laissé de commentaire.aaron V.
Le client n'a pas laissé de commentaire.aaron W.
Checking out was a breeze. Told them about the truck problems and they said they would look into it. MerciRhonda A.
Le client n'a pas laissé de commentaire.Cynthia C.
They are amazing! Super helpful and super friendly!KRISTINA C.
Le client n'a pas laissé de commentaire.Dennis R.
No problems easy drop off.Wray W.
Awesome customer service, quick and friendly.aaron W.
Le client n'a pas laissé de commentaire.LaToya M.
Le client n'a pas laissé de commentaire.Frederick F.
Le client n'a pas laissé de commentaire.Andrea D.
Provide more information about how to use the "Tow/Haul" engine braking and how the engine automatically down-shifts. This is especially needed because I went through the mountains of Tennessee. It was not obvious how to operate the engine breaking. Every time the driver used the breaks that the transmission would change to a lower gear, revving the engine. The engine brake did not want to stop when the driver pressed on the gas, just revved the engine further without returning to the previous higher gear. This made the drive through the mountains difficult and dangerous.Patrick R.
Le client n'a pas laissé de commentaire.david L.
Professional service that answered my questions and insured I understood everything before making my purchaseCLEVELAND B.
Le client n'a pas laissé de commentaire.Amy S.
Absolutely phenomenal experiencejeffrey F.
Le client n'a pas laissé de commentaire.Ryan A.
There was nothing to improve at this location! Wonderful service was given. Everyone there was friendly, professional. I have been to many U-haul rentals and this was by far the best. Would definitely recommend this location!JOANNE B.
Le client n'a pas laissé de commentaire.DONALD G.
Le client n'a pas laissé de commentaire.KURK D.
Le client n'a pas laissé de commentaire.JENNIFER C.
Le client n'a pas laissé de commentaire.JOE C.
Le service a été excellent. People were wonderful and helpful.Ned R.
Le client n'a pas laissé de commentaire.Austin W.
Le client n'a pas laissé de commentaire.lakisha D.
Le client n'a pas laissé de commentaire.Wendy J.
The truck has issues; the lights are very dim at night. when driving you have to keep the wheel turn left to keep it going straight..Nicky R.
Le client n'a pas laissé de commentaire.CORTNEY R.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.DEBORAH G.
Le client n'a pas laissé de commentaire.Katelyn K.
Le client n'a pas laissé de commentaire.TOMMY B.
They are very friendly with people and they make sure that your needs are met.ALAN G.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.Paul C.
Trucks need routine maintenance.Mirror broken on passenger side of truck.Had to use duct tape to keep it in place.ricky R.
The trailer was dropped off outside of business hours so I don't know much about this location. There is a key drop box outside where we placed the contract after parking the trailer.Ashlee V.
Reduce the outrageous pricing for rentalsRyan M.
Le client n'a pas laissé de commentaire.JAMES V.
You would think that software would not be such an issue when trying to pick up a vehicle. And, the trailer was as far back on their property as it could possibly be. It was also between vehicles and a 6' high chain link fence. I'm glad I didn't cause any additional scratches or dents when pulling out.MICAH A.
Le client n'a pas laissé de commentaire.BUD E.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.Craig D.
Le client n'a pas laissé de commentaire.Keith P.
Le client n'a pas laissé de commentaire.nola A.
Service was great; fastJuan B.
Le client n'a pas laissé de commentaire.Tracey B.
Le client n'a pas laissé de commentaire.brittany R.
Wish I had gotten a bigger one but I`m still satisfied overall.TAMEKA A. | Premières impressions
Le client n'a pas laissé de commentaire.Jami B.
Le client n'a pas laissé de commentaire.Melanie P.
The manager noticed I have a 7-prong RV connector. A few minutes later, I'd purchased a 4-prong adapter for a great price. He even installed it for me! Very quick & painless.ROB R.
Le client n'a pas laissé de commentaire.RONALD W.
great experience!-- very helpful!RONALD W.
Bobby was absolutely amazing to work with. He was very nice and upbeat despite the fact that it was 96* and it was only 9:30 in the morning. I will definitely use this location again.Susan P.
Nice courteous. Very helpfulDEBORAH M.
Nothing. We love Cook's! Their drop off policy is awesome as well.Jerrica G.
The gentleman I dealt with (Bobby), was very knowledgeable and helpful. I brought the unit I had rented back in the rain, Bobby met me at the truck with an umbrella. Now that's customer service you just don't see anymore.MARY S.
Le client n'a pas laissé de commentaire.Darren E.
Le client n'a pas laissé de commentaire.JOSHUA A.
Le client n'a pas laissé de commentaire.Timothy G.
I couldn't be any more satisfied. The truck was in great shape and the staff was excellent. The gentlemen working in the store conducted business with the utmost professionalism while maintaining a very welcoming and friendly enviornment. When I need a truck in the future, this will be the first place I will look. Also, if anyone that I know is in need of a moving truck, I would not hesitate to send them here.JOHN B.
Le client n'a pas laissé de commentaire.Christopher F.
Le client n'a pas laissé de commentaire.KEVIN R.
Le client n'a pas laissé de commentaire.emelia E.
Le client n'a pas laissé de commentaire.Richard D.
Nothing, very friendly staff.RYAN B.
Le client n'a pas laissé de commentaire.PHILLIP C.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.PATRICIA K.
Le client n'a pas laissé de commentaire.SHEMEKA J.
Great service and new vehicleJoseph S.