Nothing. Great manager.
DONALD HALEY
Customer Reviews for Dam Storage Units
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Mr Van is always professional and courteous whenever I come in to rent something. He always have what I need on location. I highly recommend this Uhaul and storage location!
James MunfordAs always, excellent service. Thank you.
Wayne SmithGood helpful staff
Christopher JohnsonMr. Van was polite and professional. However we didn't like that we couldn't pay cash for our rental.
Angela Shealyeven before the rental, the owner opened the door after closing to help me determine the best way, round trip or one way, to rent. He then helped me determine which truck size to rent. Very helpful with no guarantee of business.
Semion AtkinsonLoved the ability to scan and submit the return without a person needing to be there.
Karen BiggsBest U-Haul experience yet
David HillGentleman was exceptional with his customer service, I will absolutely use this location. Agi
Tommy PrattNOTE: this complaint is NOT about Dam Storage Units; it is about the original reserved pickup location. UHAUL's reservation guarantee means ABSOLUTELY NOTHING!! I reserved a cargo trailer at White Rock Boxing in White Rock, SC for a 2 PM pickup. When I arrived at the location at 1:50 PM, no one was there. I called the number and a gentlemen told me he was on the other side of town and would not be able to honor the reservation. I called Customer Service to complain and find the closest available because I was in a time pinch to pick up some furniture an hour away before the business closed. The lady on the phone defended the UHAUL provider in White Rock, saying that I only made my reservation the night before and therefore she was giving him the benefit of the doubt that he did not see it. EXCUSES! EXCUSES! What an inconvenience and awful experience!!! What is the point of having reservations for a particular pickup location if you are not going to be open for business?
Leonard OdomThe rental was quick and a very pleasant experience. Great job
Paul CaimanoNothing needs to be done. Van was outstanding in making sure everything was the way we needed.
Raymond LapointeOwner was great!
Ricky BrannonVan Horton at Dam Storage Units made this an easy, excellent experience. He really went above and beyond to help me test my wiring the week before to ensure no issues when I needed it. Then the rental pickup and drop off process was smooth and easy. Thank you Mr. Horton, job well done!
Justin BouknightVery quick and friendly service!!
Ernest HoltslanderThey are the best people and storage units. They go out their way to accommodate you with your needs. Je les recommanderais sans hésiter.
olivia coffinThe older gentleman I dropped the trailer off to had a very pleasant attitude and made the drop off effortless.
William HerringtonPerfect
Shane SabischGood customer service!
Kenneth DobbinsNice people to do business, friendly people going to help out!!!!!!!!!
Pedro RuizFast and excellent service
Raul BedoyaVery friendly and helpful
Paul CaimanoRien
Nathan LatteaThere's no need for improvement. Van and his team operates at an high level and exceeds the standards when taking care of his customers. I highly recommend using this location for all your needs.
James MunfordVery smooth and convenient process
Ron DiegelNothing.
James MunfordThis location is my 'go-to' for any and all needs for U-Haul due to the people in charge. Very friendly and accommodating. About the only thing left to do is a larger yard but then again - nope! Keep it small and sociable.
Harry PounceyExcellent service
Roy KramerVery clean, very nice folks, appreciate the kind service.
Brad HeinrichA very good place and awesome service
Marvin SkinnerTHis is the only place to rent
Paul CaimanoVan was wonderful to work with. Explained everything to us with great detail. Definitely would go back to him for future UHaul needs.
Linda VanNothing. Excellent experience!
WILL LEVYVan was great
Tommy ClawsonKeep up the excellent customer service! Great experience and I will be back and also recommend this location to all my family and friends!
Ann EnrightGreat place great service!
Michael DinkinsInside of the truck was clean. Front, outside of the truck was very dirty. Clean trucks thoroughly.
David FranskeviczGreat people to deal with.
JOHN BOWLESThe man who helped us was extremely knowledgeable and kind! He had us in and out, and on our way with our rental in minutes! The office was so clean and all rentals were clean and lined up! I've rented U-Hauls in MANY states and this is one of the nicest places I've ever rented from!!
Michelle BradyEverything worked great.
John DiehlMy truck broke down on the side of the highway and I was stuck for four hours.
Jonai McleanThe location and equipment was excellent
Marvin SkinnerNot much. Friendly customer service. Good experience.
Kevin RekielGreat as always
Eric MaconVery organized and professional operation
Tom AndersonThe service was excellent! I will recommend this location to all my friends and family.
Barbara Perrone