Awesome customer service!
Michael Hallman
Customer Reviews for D&S Forklift & Equipment Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was great i didn't even know about the u hall business in Bay Minette a friend told us because we was looking for someone to move my daughter and there it was. What i believe would help the people that don't know about the place is that maybe the sign need to be put up higher because i did pass by it and turn around thanks
SAMUEL CROOKVery smooth and quick pick up experience.
John MartindaleThis was the perfect location to pick up my U-Haul. It was inspected and marked before I left. Great and easy experience
Lori GomillionEverything was so easy. The office people we eo helpful. Great experience all around and wud reccomend to everyone i know! Thx so much!!!
Lindy WainwrightVery good place to do business. The staff is knowledgeable , help full friendly. Very customer oriented. Johnny there made my experience with Hhaul Very pleasant
William CurryProvide a technician to install running lights and trailer hitchs and maintain/repair of wiring & trailer hitch's
Michael NicholsonGreat experience
Daryl LongCustomer Appreciation rwas excellent service
Michael NicholsonNothing! Johnny made every step in the process easy. It was a pleasure interacting with her! 5 STARS!!!
JUNE BEANEverything was great
Terrence WalterDelightful people, excellent service!
Melanie KapocsiKeep doing what you are doing 👍
James FaulknerThis was the third time I have rented a uhaul from D&S Forklift - they have always been very nice and helpful. It's a pleasure dealing with them. Planning on renting another trailer from them either this weekend or next.
James FaulknerNothing. Everything went well.. Service was prompt when I picked up and dropped trailer off.. unit was clean and performed as expected
Jason StewartAwesome service and Great People!🙏🏽
Phyllis BennettExcellent service à la clientèle. I would definitely recommend them and will use this company in the future. The lady that was helping me ( I can't remember her name) was so wonderful and competent, which I completely needed due to the nature of my move.
Michelle AlfaroSuper nice people!
Ronda MartinezJohnny was great. She appreciated me as a customer- kinda rare nowadays
Mark HilbertWe worked with Johnnie in Bay Minette, AL. She was in a word EXCELLENT! In a time where professionalism and courtesy seem to be on a steep decline, Johnnie was quite the opposite. She was professional, knowledgable and courteous! She asked questions that we had not thought of to ensure we had everything we needed for the trip! Give her a RAISE or at least recognize her for her excellence!
Millicent YorkAwesome people to rent from!
Ronda MartinezS.O.
bert bakerEverything was great
Annie FinchAlways GR8 friendly service!!
SHERRI SMITHQuick and easy drop off. No complaints.
Roshanda PinsonI was at the location for 2 hours while they were trying to figure out what was wrong with their equipment. I ended up having to rent a truck that cost more money than what I was wanting to spend. It was a horrible experience.
Tonya MillsI'm trying to take the supplies that I paid for.. out of the back and I felt rushed. I'd already had a bad experience and that made it worse. Luckily I cold check out on my own, because the office was packed. I'm sorry I had to leave a bad review, but this trip was a really bad experience!
SOLOMAN TAYLORExcellent service. Customer service Lady was nice & very helpful & I will recommend people to this lactation & place.
James BryarsThe lady (Johnnie) is very accommodating and friendly but also professional. I would use this location again, no doubt!!
CATHERINE BURKETTIf a customer has to change their drivers license i.e. out of state transfer, and the update it on the reservation well before time to pick up the vehicle. Tell them in advance that they need to have their voided or expired license along with their temporary license from the new state. Preferably before they go to pick up the vehicle.
Brandon JonesVery friendly and helpful. Helped me make a few changes in return location. Would recommend
James ThompsonLe service à la clientèle était génial. They made sure equipment was hooked up properly and gave assistance. Will do business with this customer again!
Mark LeighDealer very easy to work with. Filled my needs completely.
Benny RespressGreat people. Highly recommended.
Sean HillEverything went great.Very nice and helpful.
Randy TerryGreat people and will definitely do business with them again!
Stephen DujkaExcellent service à la clientèle. Staff were very attentive. I had a great experience.
Anthony PileggiAbsolutely nothing. Everything went GREAT!!! Will be using them for all my future rentals.
Kathryn MauldinVery nice people to work with. Helpful and had the truck available early. Appreciate everything they did to make my move hassle free
Diane HammExcellent experience; very well satisfied!
Marilyn YoungStaff was great! Truck and trailer were clean and in good working order.
Marilyn YoungI was very satisfied with the truck I rented. It had very low miles and was well kept.
Robert CraigGreat service and friendly folks.
Larry StewartVery nice to work with
Carol MowreyAdvertising SIGNS for Business name & UHAUL Entrance could be more visible to customers. Uneven dirt/gravel road with several bad places. The lot is very large, that is great! Over all, there was nothing that would prevent me from using or recommending this location to family and friends. The lady that checked our truck in was super nice. I will be coming back to rent another Truck in next few weeks to move my other home. Thx, D&S Forklift & Equipment Repair/ UHAUL
Jerry AkinsI think this is a new place because they were not very organized
Terri SmithFast and efficient rental. Good value.
Glen Hare