Customer Reviews for D&R Tax Services Tindal Bail Bonds
(U-Haul Neighborhood Dealer)

Évaluation :

5

Very nice and understanding.

Évaluation :

2

Nobody was there, multiple businesses in the store front, the hairdresser said "park outside and leave the key in the box" I had truck back 2 days before it was due...

Évaluation :

1

The truck we had wasn't good. We waited for a while to get service. Then the vechile that we had had a light out and the signal light out. It's was awful.I wish I could have requested a refund because it was unsafe for our travel

Évaluation :

1

had to call shop owner due to over 30 minutes late, lights on trailer didnt work (owner seen) it was not cleaned (have video with owner verified) and charged $4 more than online contracted reservation price agreement!!!!! if I hadnt needed that trailer and it was the only one in florence sc I wouldve cancelled it!!! very dissatisfied!

Évaluation :

4

The trailers really need a jack on the tongue, very heavy for one person to hook up.

Évaluation :

1

They charged us extra mileage and for equipment we didn't see, have, ask for, or use. I called to ask you have the charges changed and that still charged me for everything. Not to mention the fact they we couldn't even use the truck because it didn't have a ramp; this was the absolute worst uhaul experience I've ever had.

Évaluation :

2

We did not receive the u-haul until 9:30. We were supposed to receive it at 8:00. The guy who was supposed to leave the key in the box did not then he was late getting to his business who opens up at 9. There was not a furniture dolly as requested.

Évaluation :

3

Contact customer by phone if there any schedule changes.

Évaluation :

4

Thanks for the rental!!! Customer service was awesome!!

Évaluation :

3

The location was suitable. The truck itself was not wiped down inside and there was a used mask hanging from the turn signal.

Évaluation :

2

Roll up door broke and your system would not let me book my reservation at a location that was much closer

Évaluation :

5

Steve was so helpful, professional and gave "First in Service". I would definitely recommend to a friend.

Évaluation :

5

Clean the equipment before it is picked up by the customer. Reggie was very helpful and did resolve the issue, however I did have to clean this equipment before using it. The smell of the equipment was horrible and it was filthy.

Évaluation :

2

Do what you say.

Évaluation :

4

the self check in and check out process need to have a little more instructions to go by i was not able to return the equipment when i got there. I spent over 2 hours on the phone trying to verify if i had it completed. I was transferred twice by a Ben and a Lee who said they would help me get a live rep only to remain on hold. Spoke with a Jeb and finally he said he put in a ticket to say i returned the truck but there was not confirmation that i had returned the truck I could only go by his word of I will receive an email the next day which I did not receive until late monday so i was not aware what my cost would be until then.

Évaluation :

2

Very hard to locate dealer and once found the only person there did not appear competent to either connect trailer or to fill out paper work.

Évaluation :

5

Keep doing what you are doing!