Our truck had to be towed so we actually did not see this location
ELIZABETH H
Customer Reviews for D&T Golf Carts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great customer service! Love the low decks for loading and unloading.
SCOTT DThey were helpful at checkout , thanks.
Michele SDrove 22 miles. put $10 gas in and got charged another $19 in gas charges. $29 for 22 miles. Do the math.
Thomas JMain problem is that there was less than a 1/4 tank of gas at pickup. Which means I have to fill gas that I don't know if I will use or not. This cost me an extra $65 which then goes in the pocket of the business. Tanks should be full at pickup and then returned the same way. This way you only pay for the gas you use.
Michael BI used the automated return feature, so I didn't interact with anyone. It's dumb that I can't answer this question without saying whether people were helpful or not.
DAVID BSo my receipt says $48 but you guys charged me over 120 I don't know what to do about this. I went in and spoke with the man. He couldn't figure it out but I was still charged three times the amount.
Joe VI was so pleased with the service we received from D&T Golf Carts! It was very easy to order and pay for our trailer on line. We were welcomed when we arrived and the paper work was quick. We hooked up the trailer easily. We returned it as planned. We needed a trailer for a move to another home and this was perfect!
Mary EShe was great got my truck and it went well
Jeannie CI had planned to drop off the truck at a different location due to price difference however, someone called to advised that this location was way closer to my drop off area. She advised me that I could drop it off at no additional charge so I didn't have to drive 20 minutes just to drop the truck off. I've used them in the past and they are amazing. Definitely recommend this location.
Kristy LThe temporary location was hard the find and less than inviting. Location is very handy for me.
MARK OJust dropped off. The location was closed so I didn’t speak or see anyone.
KRISTY LEverything was good. I just prefer dealing with people instead of an app. After a long day of moving dropping the truck off was more stressful than if it was at a location with humans addisowith the process.
Nickea CAmazing customer service from Deon so nice and so helpful
Nicole MStaffs were extremely kind and helpful. Their service was way over my expectations...thank you !
DAN P3rd location. U-Haul sent me all over as equipment was not where it should have been.
Robert SKimber was so nice. Gave us great ideas for our rental that we ended up renting in South Dakota. Dion was a great help as well.
DARRYL RKimber and the gentleman who assisted me were knowledgeable and expedient. Both were very professional & kind. It was a pleasure working with them.
Carole RChecked in and returned using phone. Was easy and efficient
Stacy SPeople were great. Truck seemed to have an exhaust leak.
Joseph WThis location needs some work to make it look professional and inviting. The office area and yard need some clean up, signs, and organization. When a request is made to drop off equipment at a specific location such as this one, the availability of personnel should be confirmed before sending the client there.
Craig ORented u-haul trailer. All the as fine.
Lowell aJust think the truck needs some work. Some very loud grinding noises.
Karen LGreat service.
David PI had to wait a minute or two for the folks at the desk to return from lunch, but I would change nothing else. Very happy with the service, the team was spectacular and very kind.
Charissa PRien
Lloyd GGreat customer service. Thank you
Brad PThe in person part was quick and easy. It was the app/online return that was difficult.
Bryant SGood location lots of room for dropping off a truck and auto transport.
Steve ODrop location was also a Golf Cart dealer so I got parts as well all good.
David LThe employee that helped me was so courteous and genuinely helpful and the store was extremely clean
Kenneth KThe staff told me where to bring the trailer. They then helped me unhook it and asked how it worked out for me.
Steve HThe AC in the truck was broken and it was 108 today.
Timothy LThe technician ignored me as I arrived.he was extremely involved with the girl watering the flowers outside.
DENNIS MThe service at the location was great at pick up, unfortunately I was over charged (charged for 2 days even though I returned the trailer within 3 hours), when I tried to call to have the charge corrected, I got answering machine and was never called back.
Phillip HNo one was in the office during normal business hours. People in the adjoining business tried to help me locate the staff but they said the employee's car wasn't in the parking lot. Battery in the vehicle is going bad making it sluggish to start. Interior cab floor was full of pine needles.
Gregory CDon't outrageously charge for fuel that was barely below the amount I left with. I put in $25 of gas to go 60 miles. Uhaul charged me and additional $50 + Ridiculous!!!!
wayne pReturn place was great also.
Adam CThey wrongfully charged me $25 for gas when I only went 8 miles and put 1 gallon of gas in. Haven't heard back on an apology and refund.
Ashley REasy rental process. Thank you !
jeff dOne ramp strap was missing. Left tip fender was out of rig and did not fold all the way up making it VERY hard to attach the rubber retainers. Jack did not go up as high as they usually do making it hard to get my hitch under the ball latch. The new vinyl coated cables that replace the chains is awesome!
Bill R