Customer Reviews for Daniel Ace Hardware
(Concessionnaire U-Haul dans le voisinage)

575 évaluations

115 Colony Center Dr   Woodstock, GA 30188
(Hwy 92)

(770) 924-5818

Heures

  • Lun au ven : 8h30 am à 6h30 pm
  • Sam : 8h30 am à 5h30 pm
  • Dim : 11h30 am à 5h pm

Services dans cet établissement :

Pour nous contacter

(770) 924-5818

115 Colony Center Dr
Woodstock, GA 30188
(Hwy 92)

Services dans cet établissement :

Heures

  • Lun au ven : 8h30 am à 6h30 pm
  • Sam : 8h30 am à 5h30 pm
  • Dim : 11h30 am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Graham H. 
Évaluation :
5

Easy to work with - fast transaction. All good!

Steven G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frederick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brandon R. 
Évaluation :
4

I couldn't find the drop box for the key so I asked the cashier where to drop it off and he said to just leave it with him; I didn't feel very confident about that. He also wasn't wearing a mask.

EMILY S. 
Évaluation :
5

We rented in person. Ace hardware had connection problems with both the reservation and the pick up. Other than that all was great.

ROB S. 
Évaluation :
5

Was in an Ace Hardware store so had to wait a minute to get someone to help but was pretty easy.

Barry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVE E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

fatimah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vic C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SIDNEY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary S. 
Évaluation :
3

Truck was clean but there were issues with the steering wheel

atinc S. 
Évaluation :
5

Check in took a very long time due to computer issues but overall a very good experience.

Glenn B. 
Évaluation :
5

The place was great but the truck needs to be serviced

Mark P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristian E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristian E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jean-Michel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas K. 
Évaluation :
5

Very nice people.

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raefe W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Scott D. 
Évaluation :
5

Actually - no improvements needed. Staff did an excellent job of walking me through each process step - from vehicle selection to inspection, payment and refueling.

Todd A. 
Évaluation :
5

Rented from them a few times always great experience will recommend anybody to go there great service

Seth B. 
Évaluation :
1

The person who rented the uhaul before us did not return the keys, so we had to wait over and hour past our pickup time to receive our uhaul. It delayed our entire timeline for moving to another state. I'm extremely dissatisfied.

Samantha W. 
Évaluation :
5

Thank you for such great inventory, service and professionalism. I'd go out of my way to use this location again!

Glenn M. 
Évaluation :
5

GOOD PEOPLE

kyle W. 
Évaluation :
5

Great people to do business with. Very friendly and knowledgeable.

Jean C. 
Évaluation :
2

Overcharged. When I got in the truck speedometer read 85683 not 85682. I drove 26 miles and put slightly over 3 gallons in the truck an 1/8 mile from u-haul. I was charged for 2 more gallons. I was told the truck gets about 10 miles/ gal. Where did the other 24 miles come from? I expect to receive a credit for 7,99 $ on my AmEx or I will put it in dispute. It doesn't sound like much but if you did that to all your customers, you would rake in millions a year, don't you agree?

Stewart S. 
Évaluation :
5

I should have looked at the gas before I left. It said that I had 3/8 of tank on the paperwork, but I only had less than 1/8 of tank left. Which was left than 50 miles. So as soon as I left, I had to fill up.

Virgil M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda M. 
Évaluation :
3

The attendant checked The trailer's lights and I later found out that the right turn signal on The trailer did not work. One of the tires was also low on air which made the trailer wobbly and unstable, this also affected fuel consumption.

Ray J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob F. 
Évaluation :
2

reserved online; Daniel Ace personnel had no idea what they were doing. Asked same questions 3 times; appeared to be rebooking it - took 40 minutes to pick up. Could not address questions regarding payment of tolls;

Karen C. 
Évaluation :
1

I rented a truck to be picked up “between noon and one o'clock”. I arrived at 12:15 to be told my truck had been rented to some one else because they showed me as a no show based upon having scheduled my pickup at 1:00 AM!!! Then, I settled for a trailer. It took an hour to do paperwork because their computer was on the blink. Finally, I ordered pads and was charged. Yet, they did NOT put the pads in the trailer. After all of this, they charged me to buy an adapter for my trailer lights as I did not bring my adapter since I expected to pick up A TRUCK!

Robert W. 
Évaluation :
5

I appreciated the after hours drop off. Receipt was emailed to me the very next day, which happened to be a Sunday! Great rental from beginning to end. Merci.

Michael Y. 
Évaluation :
5

Daniel was great equipment was clean and ready for pick up. Love quick dispatch.

Jose A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Todd H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WESLEY W. 
Évaluation :
1

Their bill was incorrect/fabricated... It stated I should bring the truck back with 7/8 of a tank of gas. When I received the truck it had less, as it read just slightly more than 3/4 of a tank. When I returned the truck, I had just filled the tank to a level just a hair more than 3/4 of a tank (At a VERY similar level to which I had received it). They had the audacity to charge me for 3,5 gallons of gas at 3,25 $/gallon. First of all, I shouldn't have been charged anything for a so called "EZ Fuel Sales" !!! On top of that, what gave them the right to charge me that much per gallon? Yes, I know what the contract stated but that was in no way representative of the prevailing price in our Woodstock area which is now LESS THAN 1,70 $/gallon... I am furious... I live in The Woodlands subdivision nearly adjacent to the Ace Hardware where I rented the truck from. Trust me, I'm going to get the word out to the neighborhood to never rent U-Hauls from this store as they are nothing more than a bunch of con artists! William Keneely 678 491-9522...I trust you WILL call me?

William K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James P. 
Évaluation :
5

Aside from some minor interior cleanup needs, vehicle was in great shape. Check-in staff was very friendly!

Bruce M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seth B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristina S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dolan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARREN B. 
Évaluation :
5

Great equipment and great service at the location people were very helpful. Definitely will be returning

Francisco Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gary P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

No complaints about the location, it was a great transaction . However I wasn't satisfied with uhaul selecting a reservation so far away, especially since you have to pay for mileage. It was an additional 18 miles, roundtrip, that I had to drive in the opposite direction to p/u and drop off. I made this reservation with plenty of time in advance, there should be more of an effort to locate a truck closer to my address.

Leticia C. 
Évaluation :
3

The truck leaked very badly I could not use part of the truck

JOHN H. 
Évaluation :
5

It was a great experience, the truck was clean had ample fuel Daniel was prompt and punctual to get me in and out, the drop off was simple and easy. This made my move easy and efficient, I'd recommend this location to anyone in the area coming or going

AARON L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELANIE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
5

Close to home

KURT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony B. 
Évaluation :
5

No suggestions, they handled all our needs professionally and were very friendly

Patrick M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATTY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nadine L. 
Évaluation :
5

Great experience. No complaints

DAVID H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Would have liked the interior of the truck swept out but it was ok.

DENISE B. 
Évaluation :
5

Excelent experience

Ocimar D. 
Évaluation :
5

Everything went like clockwork.

Wayne W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GAYNELLE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian E. 
Évaluation :
5

Clean the truck interior (vacuum), windshield, and sweep out the back, which I did for you.

Bruce P. 
Évaluation :
2

I would recommend the pick up location but not the drop off location.

Rose D. 
Évaluation :
5

Great personal service from Dan.

John F. 
Évaluation :
2

1. The truck I reserved was not available. 2. The 10' truck that I was given has a non-operable seat belt on the passenger side. 3. The side mirror on the passenger side does not stay in position. 4. Although I made the 10' truck work with a 5' trailer, the overall experience could have been better.

Everett R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sara W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aliaksandr M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELANIE L. 
Évaluation :
2

I have called in advance for a truck. Dan picked up the phone and was pleasant. He then located a truck for me. I told him I will be there in 15 minutes. When I arrived at the property I saw a sign with Ace's Hardware at the front of the store with no U haul sign. I taught I might be at the wrong place. I walked into the store. I was greeted by a tall, big white guy, kind of rude and unfriendly. I asked if, this is U haul and he answered rudely. I told him, I have called and spoken to Dan. I am here to pick up a truck. That gentleman told me to wait here and went to help other people. i waited approximately 10-15 minutes before someone talked to me. I even tried to make conversation and they weren't nice. I was polite and said thank you when I pick up a truck and he did not even acknowledge. The inside truck was dirty with derbies and I brought back clean truck . They usually come outside and check everything before handed truck to you but it was the other way. Did not even tell me which truck was or located. When I asked which one, Dan replied that's the only small truck there.

Reza S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joan C. 
Évaluation :
1

The locations computer didn't work so that was my initial red flag. Then when I called to extend my rental a day the agent said I was good to go. Apparently that wasn't the case and I was flagged as a customer who didn't meet the rental obligations. Only after 30 mins on the phone did I get that sorted out. So yeah, uhaul is still the dumpster juice of the rental industry.

ryan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Camille M. 
Évaluation :
5

Awesome customer service. Such a pleasant experience!

Steve Z. 
Évaluation :
5

daniels ace hardware in woodstock,ga. was fantastic to deal with. will go back with any of my future uhaul needs. excellent help.

chris V. 
Évaluation :
5

Great people at this location. Hooked the trailer to my truck and gave me excellent coaching since I had not pulled a trailer for many years. Highly recommended!!

Steve L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HENRY R. 
Évaluation :
4

Upon return I would have expected a record of some type for my records indicating I returned the unit in good condition. This did not happen. Trusting, but could be better.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

donald P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dennis W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jenna L. 
Évaluation :
5

Excellent service

Ashby A. 
Évaluation :
5

Excellent customer service

HERBERT H. 
Évaluation :
5

What a great and knowledgeable bunch. With their help and suggestions it made my cross country move much easier. I always turn to Uhaul for their equipment and knowledgeable Representatives. Having the best and correct equipment can make any move easier. Uhaul does a great job with both.

Horace B. 
Non reviews have been submitted for this location.

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