Évaluations des clients Darien Collision Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Darien Collision Center

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BEN C. le

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Truck was dirty, tank was literally empty when I picked it up even though they had marked 1/4 full. Appliance Dolly strap was broken. The person also did not include insurance even though I had added it online, and he tried to talk me out of using it saying U-Haul was just trying to make more money from me....even though I had added it. I had to wait another 20 minutes for him to update the reservation, refund, and re-charge. When I told them about the appliance dolly issue and I asked for a refund, he was like "I'm not sure I can do that, I'd have to check", so I said "okay, please check," and then he said they would do it, but I'm sure I'll have to call to confirm.

Dolores C. le

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They were very busy but helped me right away

Jenn R. le

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Le client n'a pas laissé de commentaire.

Courtney K. le

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Spoke with someone and left VM regarding dropping the truck off. Never received a phone call back. Was never told about the convince fee. Spoke with location, said it would be removed. Will be on the look out for that refund.

Carlos S. le

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Le client n'a pas laissé de commentaire.

Margaret V. le

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Le client n'a pas laissé de commentaire.

Kevin B. le

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Truck was old and sounded awful. Had to take it on the tollway and wasn’t sure I was gonna make it. Lots of damage. No dolly in the back for optional use. (I would have used it.) Rental location was small and no one seemed to have any urgency or know exactly what was going on. I was instructed to drop the key off in the key drop box.....which was unlocked and opened. The mileage rate was high for the size of truck. Next time I’ll just get a penske.

David A. le

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Furniture pads were scattered in truck and I was charged when I didnt use them.

JAMIE F. le

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This location put my card under the wrong contract not once but TWICE. Charged and gave me a contract with the incorrect name on Friday July 12,2019. This morning, July 15, 2019, charged my card AGAIN and filed my credit card under a contract that again DOES NOT have my name on it. Sandra Daley gave me her contact info on Friday regarding these issues and she has been extremely helpful however this darien location is unprofessional, doesn't use work ethics as they believe it is okay to charge a card that doesn't match a contract- which is illegal without authorization from the card holder and extremely difficult to work with.

Debbie H. le

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Le client n'a pas laissé de commentaire.

Thomas E. le

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Have rented many times always great!

francis J. le

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No spot available to off the vehicle

TARA H. le

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Make sure that the lot is ice free! I fell backwards and hurt my ankle and head last night. I am extremely sore with a bad headache today. On a more positive note the young man who helped me with my rental was very pleasant and helpful.

Taylor W. le

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Need to have a customers service representative on hand during the weekend

Ryan N. le

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Le client n'a pas laissé de commentaire.

Antionette S. le

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We had also rented a hand cart as part of our contract but this location didn't have any and there were no additional supplies to purchase. This meant we had to go to another U-Haul location to get the additional things we needed.

Josue O. le

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Le client n'a pas laissé de commentaire.

Antonio D. le

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Le client n'a pas laissé de commentaire.

Judith C. le

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Only one headlight worked and the windshield wipers were shredded. We did not realize this until dark...in the rain. We had a 900 mile drive which included crossing the mountains. We could not just replace the headlight as it would have entailed replacing the assembly. I can't believe we paid $1500 for this kind of service. Very disappointing!!!

Mohammad A. le

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Le client n'a pas laissé de commentaire.

Thomas E. le

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Great Rental Excellent Place! Zach was very helpful! Thanks!

DAN H. le

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Great help in getting my ball hitch installed and the car trailer hooked up.

Leo B. le

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Le client n'a pas laissé de commentaire.

kishan M. le

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This place caused me headache, and refused to allow me to purchase a truck cause i was having minor difficulty with my debit card. Had to call corporate to get this business to even rent me a truck. Also the truck gave me less than 10 miles per gallon and the transmission was jumping a over all unsafe, unsatisfied journey with uhaul. Im probably not gonna purchase a uhaul through Darien collision center again and may rethink renting another uhaul in the future. Completely and whole heartedly disappointed in this purchase.

FELIX V. le

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was ripped off on the mileage. I KNOW I only drove 24 miles with the truck and I was charged for 53 miles. I looked at the odometer when I first got in the truck, but the odometer was so tiny I couldn't read it.Also, hard to believe they would give me a truck with over 100,000 miles on it. I first thought it was 10.000 but yes it was over 100,000 Very surly service. Will never go there again.

Dean K. le

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This location was very close for drop off purposes but the location is tucked away from the Main Street so is was somewhat difficult to find.

Peggy P. le

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Le client n'a pas laissé de commentaire.

Joe C. le

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Very friendly customer employees

MaryAnn G. le

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Le client n'a pas laissé de commentaire.

Christina Z. le

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Le client n'a pas laissé de commentaire.

Jobin G. le

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Le client n'a pas laissé de commentaire.