Customer Reviews for Daves Small Engine Repair
(Concessionnaire U-Haul dans le voisinage)

152 évaluations

7901 Rhea County Hwy   Dayton, TN 37321

(423) 285-6229

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h pm
  • Sam : 8h30 am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(423) 285-6229

7901 Rhea County Hwy
Dayton, TN 37321

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 5h pm
  • Sam : 8h30 am à 12h pm
  • Dim : fermé
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark D. 
Évaluation :
5

keep doing what your doing

Jeffrey T. 
Évaluation :
5

Owner was effient, helpful and I would not have anything to add to his excellent service

Tom B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
5

The only thing I can suggest is don't add on amounts when customers did not order that that's my only complaint other than that it was great

James B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Christopher G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHEN R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrew L. 
Évaluation :
3

The self return did not work good at all

Peter M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph B. 
Évaluation :
5

The "key drop off" box was hard to find. There were no signs on glass door advising box location. Luckily, there was a lady that pointed us in right direction.

kevin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter M. 
Évaluation :
3

They did not tell me to get a dolly from the hallway so I went all the way to the moving location just to find out it was not in the truck as expected. They thought it was funny. I did not. When you book a truck on line and needed furniture pads and appliance dolly that does not mean you actually get it. This location did not have any of that stuff,. I suggest basing the selections on your website on the location selected inventory. I would of then known I did not have all I need BEFORE the day of the move. Very disappointed with that. WHAT UHAUL place does not have this kind of equipment? It should be standard to have all the equipment that is presented on the website as available. This is not the location fault but again they thought it was funny and did not care I did not have what I needed to move appliances. I had to do a rush to Walmart to get stuff to pad the furniture. Again not a good thing to find out the day of.

laura H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Demarcus C. 
Évaluation :
5

Howard was helpful and did a great job.

NATHAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DOUGLAS M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell T. 
Évaluation :
3

With unaware of logging unit online was a little struggle the staff member was very helpful checking it back in thank you😁

Mary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

The guys here were extremely helpful. Couldn't ask for better customer service after dealing with the stresses of moving. Definitely would recommend this place to anyone I know.

Joron H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BECCA P. 
Évaluation :
2

Reserved an auto transport along with a 15' cargo truck And did not have the transport there when I went to pick up, I called to verify the night before and he said everything was there and ready. Next morning no transport was available. Sent me to another supplier to get there transport. Truck was nasty .

Kenneth G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sharon T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earleen C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris S. 
Évaluation :
5

No need for important

Royce R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james H. 
Évaluation :
5

Incredible Customer Service

marisol L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Larry C. 
Évaluation :
5

Friendly staff, great location, and fair rate—thanks!

Gregory B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MITCHEL R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER B. 
Évaluation :
5

Very helpful personnel. Clean, newer model truck.

Bradley D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl D. 
Évaluation :
3

Tank was up to what we started off with according to our photo but his photo showed a discrepancy and the charge was outrageous

EVELYN C. 
Évaluation :
5

Extremely helpful and kind representatives. Would gladly do business with them again.

daniel T. 
Évaluation :
2

I took pictures of the dirt and mud in the truck that I had to clean out before I could use it, I still got all of my stuff dirty using it. I would be ashamed to send something out like that.

Heather G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shari S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toby R. 
Évaluation :
4

They might consider sell related products like adapters.

Cindy J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Louis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONYDOUGLAS B. 
Évaluation :
5

The location was great! The phone wait times for U-Haul customer service are frustratingly long! By long I mean 20-40 minutes! The customer service representatives were great once you actually got to talk to a live person.

Daniel F. 
Évaluation :
5

For me, I had to go up the mountain and across ridge to my house to unload, then come back down. That made me have to pay over 100 dollars more.

Anna Y. 
Évaluation :
4

I really need a copy of my rental receipt for when I rented the truck .

desiree H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

greg H. 
Évaluation :
2

Lady at the desk was excellent. Had a problem with an employee in they're service area. Was cussed and degraded over where I parked my personal vehicle, while in the process of checking the truck back in. Will never use this location again.

Aaron S. 
Évaluation :
5

Rien

Jerry C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph H. 
Évaluation :
4

Better selection of sizes

rosemie O. 
Évaluation :
5

KEEP ON DOING WHAT YOU ARE DOING. BRIT WAS AN EXCELLENT CSR. THANK YOU

HUY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
1

Absolutely awful. Completely filthy. There was dirt everywhere and an old moldy bathmat in the back. So irresponsible to not clean the trucks in between uses during a global pandemic.

Maerin - judah F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua B. 
Évaluation :
5

Jesus Saves

Kirk B. 
Évaluation :
5

They are already excellent at what they do

Amanda R. 
Évaluation :
1

I ordered a 20 foot truck with a dolly... Got it confirmed. When I got there, they had a 15 foot available and no dolly. I took what they had because I was desperate. I called to complain and was told I was getting a 50 refund for wrong equipment. I told the car that I now had to do two trips. I was led to believe my extra was covered but they charged me 70.00. I still haven't received my refund.

Timothy G. 
Évaluation :
4

Total experience was pleasant. Wouldn't hesitate if service needed again.

Rowland A. 
Évaluation :
5

I'm not good at remembering names, but the lady who works the desk was very kind and helpful in helping me figure out what I would need since I had never rented before. The truck drove a lot better than I expected and it was a very good experience for me. Merci.

Bobbie B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

peter M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jack L. 
Évaluation :
5

will use them again

lee M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly T. 
Évaluation :
1

They double charged me, I only drove it 45 miles and I filled the tank back up and they charged me 99 $then 89 $and we even cleaned the truck, the quote said 39 $I won't use them again

Blaise N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary H. 
Évaluation :
5

Everyone was so nice and helpful! I would definitely recommend and will use them in the future!

Darlene D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Carroll W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark G. 
Évaluation :
5

Such nice folks. Very helpful.

Dustin D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne S. 
Évaluation :
1

If someone is going to be a u-haul rep then they should know how to handle any situation that arises. I went to pick up my truck, and the lady charged for insurance that i didn't ask for, and then she didn't know how to fix the problem. I am the one that had to call the u-haul rep, and let them know the problem, and the woman i spoke with assured me that a 100 dollar required deposit would be reiembursed when the truck was turned it of which it was not....NOT HAPPY with the overall experience.

Beverly C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sylvia M. 
Évaluation :
2

Personnel not really helpful, not at location at scheduled drop-off time. Due to work schedule, my wife had to return the trailer to this location and the person responsible was not helpful in unhitching the trailer, doing post-trip inspection of the trailer (to ensure no damage done), nor in verifying that the rental contract had been closed. My wife contacted Priscilla in Florida to check on the contract status and due to computer network issues on their end could not verify the contract was closed so she helpfully referred my wife to U-Haul corporate who was able to confirm the rental contract status. Overall, we had an excellent rental experience at the pick-up end and a poor one at the drop-off end. Any future drop-off will probably be at a different U-Haul dealer.

James L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica T. 
Évaluation :
4

U-Haul needs to keep their word to customers.

virginia G. 
Évaluation :
3

This was scheduled to be a one way rental, but ended up being a return to pickup location due to computer glitch requiring a 120 mile return trip because no locations in Morristown, TN would not accept truck. U-Haul Customer Service/scheduling was no help whatsoever. Terrible experience... was told by customer service this issue was an issue at many other locations as well on this particular Saturday.

John W. 
Évaluation :
5

The A/C in the truck worked sometimes and didn't work at other times

David R. 
Évaluation :
5

Double the price I was quoted. Even with the mileage. That was the only negative part of the experience

Angela W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andrew B. 
Évaluation :
1

Proper customer service training in needed for this location. After standing in the office without being greeted for 10 mins, I began wondering around the shop and found someone, who right away seemed upset that I wanted a uhaul. The entire interaction seemed to upset them and I was rushed out of the office. When I inspected the unit and found several problems, I was told it was no big deal and to just call the 800 number. Even though the rear door cables were broke and it was near impossible to open due to the overwhelming weight of the door. And found out when loading our stuff that the door would slam closed without warning.. almost causing injury to myself and my wife. I brought the unit back within the hour and was told they couldn't help, and that I could get a different unit, but would have to pay another rental fee. I've come to expect not so friendly service form this location, but the rental truck was terrible. Was previously smoked in, roaches coming from the air vents, food and gum in the floor, and a really bad "dead animal" smell in the cab. The rear compartment had not been swept out and had a bad odor as well.

Harvey W. 
Évaluation :
5

Everyone was very helpful

John R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah H. 
Évaluation :
1

Trailor was junk. Lights wouldn't stay on. They were closed when my original reservation was set for. Had to go back the next day.

brenda W. 
Évaluation :
5

I went on line and registered the rental days before and all went very good at the pick up date. Best U-Haul Experience ever. Other rental locations need to take lessons from this guy. Thanks David

David R. 
Évaluation :
5

Very easy return.

kirtley S. 
Évaluation :
1

Charged for two dollies for two days. Only had one day and ONE dolly. Said 7/8 tank.of gas. These guys do lawn mower repair and should know the vast difference between 9/16 barely over a half and 7/8 almost full. A 29,95 a day truck cost me. 306 for one day less than 50.miles. wtf. Caused my bank account to be overdrawn. Never ever use uhaul again. I will tote the stuff on my back first.

Luther aka Sam K. 
Évaluation :
1

Somebody used my and name and email to rent a Trailer. Please contact Oceanway Tire to ensure they review IDs before they rent their equipment. The credit card and phone number were not mine. It was a refund so they could be stealing money from UHAUL. Please let me know why my name was used, I am currently serving in Italy. Email: aalugolopez@yahoo.com

angel L. 
Évaluation :
5

Truck was not swept out. Trash was left inside from previous renters. Wasn't a big deal as we swept it before returning but rules are rules. Should be followed by all.

Virginia T. 
Évaluation :
4

Great customer service Jesus Saves

Kirk B. 
Non reviews have been submitted for this location.

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