Customer Reviews for Daves Towing II
(Concessionnaire U-Haul dans le voisinage)

146 évaluations

725 E Main St   Milan, MI 48160
(Right off of US-23!)

(734) 439-7014

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
  • 7/3/2022 - 7/5/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(734) 439-7014

725 E Main St
Milan, MI 48160
(Right off of US-23!)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
  • 7/3/2022 - 7/5/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Everything was excellent

cynthia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANCY K. 
Évaluation :
2

NOT MUCH! Guy never stopped texting someone ALL through process! AND, Business CLOSED until we say so, was on the door!

RONALD M. 
Évaluation :
5

Had a little trouble checking in, but not to savvy with my cell.

Dennis L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dwayne H. 
Évaluation :
5

The location and the people working there are great, however the U-Haul system was not allowing the employee to do what needed to be done to get our reservation

Charles P. 
Évaluation :
3

I would not recommend UHaul again for storage because we were going to be charged for a whole months rent even though we only needed the unit for one day of that month.

Thomas M. 
Évaluation :
2

Between the 'Don't tread on me' flags and the lack of professionalism (they opened 20 minutes late), was pretty unimpressed with the renter. I know everyone's entitled to their opinions, but keep the politics at home. Would not rent from there again.

Sean P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN LINNET C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GUY AMMANN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANETTE MARIE T. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

mark J. 
Évaluation :
5

The uhaul tow dolly had one of the tire tie down ratchets that wouldn't stay locked down. It would back one notch off after driving each time I tightened it. I reported that to the person who checked the dolly in when I dropped it off.

MATTHEW A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan P. 
Évaluation :
5

Dave's towing answered the phone immediately upon calling. I would recommend that they get better signage for U-Haul drop box. Otherwise Ralf (at Dave's Towing) was very helpful with directions and instructions on the phone.

Matt D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

KEITH L. 
Évaluation :
2

My app wouldn't work when I returned the uhaul the the owner had to help me

Clint W. 
Évaluation :
1

Not only did I not receive a Dolly, my rental order completed on AUGUST 14th, wasn't processed till the end of November. This includes the payment being missed, and thus late, unbeknownst to me. 0 correspondence on this issue in 4 months is unacceptable.

Robert C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM THOMAS S. 
Évaluation :
4

Dave was considerate & cortial.

MARY ELIZABETH G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GINA MARIE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer K. 
Évaluation :
4

Stay open tell 5:00pm Other then that all was a good experience

LYNDA CARROL G. 
Évaluation :
5

Great rental experience. Thanks!

MICHELLE MARIE D. 
Évaluation :
5

I reserved as truck a month ago. I was notified the day before my move that the truck was unavailable. Had to drive an extra 20 miles out of my way to get the proper truck. The location did not have the 10 blankets I reserved. Had to drive back to original location to get the blankets. Very poor organization on the part of U-Haul. Dave at Dave's Towing was great though!

Rex C. 
Évaluation :
3

The manager was not present for drop off I was told to leave the trailer by a shop worker and everything would be fine I was charged a late/additional day fee even though I dropped off at the proper time I called the manager to complain I still have not received a refund for the charge

Cody M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE D. 
Évaluation :
5

Very kind thoughtful. Went above and beyond.

DONNA DAGOSTINO D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Lindsey L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lindsey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christor H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILLIP DEAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD MICHAEL N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STACIE MARIE K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kent W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDJAMES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES RUSSELL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dana J. 
Évaluation :
5

Nice people very helpful.

JAMES LOUIS L. 
Évaluation :
5

Ralph was friendly, down-to-earth, understanding of the multiple struggles of the plan to move, extra-helpful in hooking up the auto-transport to the truck. Great!

annmarie K. 
Évaluation :
1

Store said the auto hauler trailer would work for my truck. My truck was too large for the trailer and I had to return it. Store was not helpful and was reluctant in assisting with my situation

Tom L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeffery S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANN R. 
Évaluation :
3

You would never know that this place was there at night

Nancy W. 
Évaluation :
5

The lock code UHaul sent didn't match the locks at this location. They're letter combos. Not numbered. Please get this fixed in your records.

Jason P. 
Évaluation :
3

The people were friendly and helpful but no one was wearing a mask. I cannot recommend a place where someone might contract a potentially deadly virus during a pandemic.

Kalynn G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew K. 
Évaluation :
3

The drop off location was hard to find. Google maps kept missing the side street it was on. If there was not a UHaul parked out front we would have never found it. Once again the online check in could not locate my location. I was there for 30 minutes on hold with UHaul when the app finally worked.

ARIELROSE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TINA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHERJOHN H. 
Évaluation :
3

They weren't wearing masks. I guess they're above the law.

Mitchell A. 
Évaluation :
2

Location was very difficult to find. We drove past it several times looking for it causing us to go over our miles.

WILLIAM BRIAN B. 
Évaluation :
5

Very quick and easy drop off.

Stephen B. 
Évaluation :
1

We were given incorrect information about getting money back from our reservation if we turned the truck in early. They said you only get billed for the hours you use the equipment. So on a 2 day rental we completed our task in a little over 12 hours expecting to turn it in early and get money refunded. When that didn't happen I emailed customer service and they said that on a one way rental U-Haul does not refund early returns. This is very mixed messaging. We busted our efforts to return the truck after 25 % of the allotted time thinking we were getting money back. We used 12 hours of the 48. Hours we were given because one of your representatives told us that was your policy. Very sad business. We will never use them again.

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRITTANY HANNAH M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Raymond V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ebony G. 
Évaluation :
4

I think providing more specific details per location about where to find keys at the that location. There were keys left in our vehicle but they belonged to the other rental on that site. After calling the owner who quickly came to the site, we discovered the keys to our vehicle in a small key box. Not so much about this location but important to note: the vehicle smelled strongly of stale cigarette smoke. This was not enjoyable given the long ride. I also feel like given Covid, the vehicle didn't seem clean enough... for instance, steering wheel had crud on it.

Jill T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Asia M. 
Évaluation :
5

Great service will use again

DEREKSAMUEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTINBERNARD V. 
Évaluation :
4

When I called on the phone I was told the rental fee was for 24 hours. I picked up the trailer in the afternoon and returned it the next day before the 24 hours had expired. When checking my credit card I was charged for 2 days.

Larry H. 
Évaluation :
5

They are great, customer service outstanding. We would Recommend them every time. It nice to have the service in our town.

toni B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony B. 
Évaluation :
5

Very friendly and helpful. Will be back.

Marc B. 
Évaluation :
5

Excellent.

Frederick W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marie R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melindalucille S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas K. 
Évaluation :
5

your great

Lori L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ericastin C. 
Évaluation :
5

No improvements needed. The whole experience went well.

Gregg W. 
Évaluation :
5

Friendly service, easy to pick up and return.

John M. 
Évaluation :
1

They charged me additional fees. When I called to see what the fees were for they never returned my calls.

Amanda W. 
Évaluation :
5

Super Awesome wonderful people, Ralph (The Owner of Dave's towing) was very professional and friendly. I would recommend to everyone , towing or U-Haul rental , This is the place to go !!!!

Leanne M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA S G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

michael A. 
Évaluation :
2

When we loaded my car onto the auto transport at the Dexter Rd (Ann Arbor) location, the chains were <1in off the ground so we had to redo them.

Marco B. 
Évaluation :
1

First, my location change to Milan from Ann Arbor. Then, the light on my tow dolly didn't work and I was told "don't worry about it" I didn't to file a complaint and get a new dolly. The nearest tow dolly was in Jackson, MI and I had to drive 40 minutes each way to pick it up. I was told the area manager would call me about this issue - 3 days later and no call. I've overspent in gas from driving to Jackson MI to get a new tow dolly. The drop off location said I should pay more because I went over my mileage. Does anyone at Uhaul care to make this right? Clearly the area manager is not that concerned about this issue.

Steven K. 
Évaluation :
5

Ralph, the owner of Dave's Towing was very polite. Assisted when I brought the trailer back at 10 p.m. he is very friendly, always nice and friendly. I would recommend this location to anyone. Thank you Ralph for everything.

Jorene D. 
Évaluation :
3

I stood outside in 90degree weather getting passed around on the phone because the pad lock with pin wouldn't work.

Tiffany L. 
Évaluation :
4

It is always a pleasure to do business with the Milan U haul people. This Milan U haul should be a required visit for all U haul dealers. Thanks for being in Milan and having the ease of an expressway Exit location as a bench mark leader. In my humble opinion, Milan U haul has convenience me that they have reached

Lawerence R. 
Évaluation :
5

Not anything he

dolores S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Felipe S. 
Évaluation :
5

Personnel amical

PATRICK B. 
Évaluation :
5

A+

Don C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christi R. 
Évaluation :
5

Awesome service and very nice.

Cheryl V. 
Évaluation :
1

My wife came here to pick up a trailer. The guy called at 805 to ask of she knew what time it was.. we had a 8 o'clock pick up. Then he complained about having to be there on a Saturday. He told her my fuze was bad and the lights were not needed. When she came home I found out he did not plug the extension in. They also set me up with a uhaul drop off site that was closed on Sunday. I called the 1800 uhaul number.. waited on hold for 20 min 2 times.. luckily I found another drop off in clare. The attendant there was very polite and helpful . What a difference customer service makes

Tina W. 
Évaluation :
5

The Uhaul representatives at this location bent over backwards to help me. I will continue to give this location my future business.

JAVIER S. 
Évaluation :
5

Fast and friendly U-Haul location!

Mike L. 
Évaluation :
3

I read reviews about this site, and many told of the unfriendly and unhelpful staff on location. I found this to be the case as well. The two people who were at the site, seemed uninterested in my business, and treated me as if I were interrupting the 'nothing' that they were doing when I arrived. I only chose this location, because it was the closest for my needs. I would not recommend it to others.

Sue R. 
Non les évaluations ont été soumises pour cet établissement.

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