Customer Reviews for Day Services
(U-Haul Neighborhood Dealer)

145 évaluations

110 Mesa Verde Dr   Cedar Creek, TX 78612

(737) 881-7975

Heures

  • Lun.-sam.
    De 9 h am à 12 h pm
  • Dimanche
    Fermé

Services dans cet établissement :

Pour nous contacter

(737) 881-7975

110 Mesa Verde Dr
Cedar Creek, TX 78612

Services dans cet établissement :

Heures

  • Lun.-sam.
    De 9 h am à 12 h pm
  • Dimanche
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELLA E. 
Évaluation :
2

I had called in advance to make sure they would be open. He said yes till 5. I showed up at 3:45 and the location was closed and gates locked up. I called he and he gave me the gate code and I dropped off the truck by myself. It worked but I would have preferred a real person to check me in.

GARY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rolando A. 
Évaluation :
5

Thank you very much.

Mayra L. 
Évaluation :
5

Please get Art a VAN! We would rent it often. Merci.

JESSICA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rolando A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLINTON B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Leora C. 
Évaluation :
5

Art Day is a gem of a human and I am beyond grateful for his help, his professionalism AND his kindness. I'll keep coming back when I need a U-Haul! Thank you Art!

Jessica W. 
Évaluation :
3

Out of the way, AND CLOSES AT 12noon! Talked to them on the phone in the AM, said we'd be in later, they did Not mention they closed at noon. Barely convinced the guy to let us have the trailer when Alex arrived at 12:05! That said, he did hook it up and got the job done. Biggest irritation…. U-HAUL CENTRAL OFFICE the forced us to pick it up way out of town so that we could keep it longer. Although they were fine with us dropping it off in Austin proper. U-Haul is POORLY SET UP, often not having the exact equipment you requested by reservation. Very frustrating.

Joani G. 
Évaluation :
5

This place was great Nice and clean Great customer service Equipment was great Instructions how use truck were awesome This is by far best U haul rental facility I have ever used

Rex A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clark K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie T. 
Évaluation :
4

The person was very helpful and it was easy to do the drop off.

lucy H. 
Évaluation :
5

Art is awesome. The only issue i had was not receiving the code to return the truck into the lot. But i called his number and he immediately answered the phone and gave it to me while waiting to make sure i could unlock the gate. I will def use his rental site again.

John H. 
Évaluation :
5

None at the moment. Friendly atmosphere.

Rodolfo M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim B. 
Évaluation :
5

Amazing service from the owner. He went above and beyond to help me figure out the online system. Clean truck in good working order. Great experience.

Karyn C. 
Évaluation :
4

Uhaul scheduling needs alot of improvement. Trucks were not available after being reserved

LAWRENCE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott H. 
Évaluation :
4

A little more friendly staff - instead of just checking the box.

SCOT H. 
Évaluation :
5

My app experience was awful. It took me 30-45 minutes to check out and return the truck using the app. I thought it was my service connection but the problems continued even after being connected to a hot spot. Once I was able to move forward in the app during the checkout process, I was given the wrong combination to gain access to the property. I ended up having to call the owner. Ultimately, I wasn't even able to return the truck using the app, even though the truck was there on site.

JoAnn S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alejandra R. 
Évaluation :
5

Always great service. Thanks

DAVID R. 
Évaluation :
5

Art is fantastic. He went above and beyond in helping with my rental: provided a loaner hitch when mine was too big, rescheduled reservation multiple times. Kind, courteous, flexible. I would definitely do business with Art again.

Arron P. 
Évaluation :
5

Very good experience!

Dennis M. 
Évaluation :
5

Great service!

DAVID R. 
Évaluation :
5

Everything was excellent! He was such a great help and great customer service!

STARR H. 
Évaluation :
5

Art was awesome. I had trouble with the app so he helped me close out manually. This was a convenient location to my home and I would definitely use Art's services again.

Stephanie T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CLINT C. 
Évaluation :
1

24 he drop off. Gate locked up . Left truck by gate.

ANNIE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cheryl C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS R. 
Évaluation :
5

We have a storage at HWY 71 and I store my craft wreaths there so this location makes it easy acess for picking up and returning

NOE M. 
Évaluation :
5

Art is amazing!!

TODD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDMOND B. 
Évaluation :
5

Very pleased with my overall experience. Rental was quick, simple, and very reasonable rates! I would definitely recommend their services looking for a no hassle rental! Thanks again ,,Ron M.

RONALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS V. 
Évaluation :
5

Excellent service à la clientèle. Really excellent person to work with highly recommended.

Leanne M. 
Évaluation :
5

Nowhere to improve. Art was very nice and very helpful. I appreciate his expertise and his kindness.

TANYA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC Z. 
Évaluation :
5

What a friendly and helpful man he was. I went out of my way to go back to this U-Haul dealer because of his work ethic and courtesy. Mark Minchew

MARK M. 
Évaluation :
5

This dealer went above and beyond to help me get what I needed. I had planned on pulling a vehicle back, and then couldn't. I had to return the car trailer and get a pull behind instead. The owner did all of these transactions with a smile.

MAXINE C. 
Évaluation :
5

The owner, Art, was super helpful and I was impressed about my experience renting the trailer with his professionalism. Iv rented alot of Uhauls over the years but this has been hands down my best experience altogether and I would recommend anyone to come to this Uhaul if they ever need to.

REED S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEAN N. 
Évaluation :
5

Do not change a thing.

jose V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RUSHI G. 
Évaluation :
5

Been Disappointment with U-Haul in the past,found this U-Haul dealer we have a small business need a truck every month this has worked out great.

LONNIE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROLANDO A. 
Évaluation :
3

My experience has been that they add insurance on the contract even if you tell them you dont want it knowing that they wont see you again. I probably wont ever rent from UHaul again for this reason.

OMAR R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LONNIE W. 
Évaluation :
5

I had trouble with the early pick-up but was able to call, they walked me through the process and made the whole experience a breeze!

AnnaMarie B. 
Évaluation :
5

Art was friendly and helpful. Our truck was great! The only thing is that it didn't have a pullout ramp (we didn't know and didn't ask about it), so it made moving our washer and dryer a little difficult. Otherwise, overall a good experience 

ANITA T. 
Évaluation :
5

Art was incredibly helpful! No comments on how to make the experience more pleasant. I had a great experience.

JENNA W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER P. 
Évaluation :
5

The associate that assisted us was very personable and assisted us quickly. Every question I had was answered, plus the trailer and dolly I rented were in perfect condition

Hayden C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY W. 
Évaluation :
5

Very friendly and I wish I could use his location for everything

Jered W. 
Évaluation :
5

Art does a great job, definitely recommend him and will lease from him again!

TODD G. 
Évaluation :
5

Exceptional customer service! The gentleman that works there was very helpful and a solutions expert helping me get the right stuff for moving a motorcycle.

JUSTIN H. 
Évaluation :
5

Awesome service, friendly and professional. Highly recommend

JAVIER P. 
Évaluation :
5

Easy pick up and drop off, friendly staff

JOEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY LEE-PORTER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICARDO G. 
Évaluation :
5

There is nothing you can do but keep plenty of trucks and trailers I was very pleased with your inventory and customer service was excellent

JIMMIE B. 
Évaluation :
4

Owner was very fair and did good job of follow up when check truck back in for final charges

Torrey W. 
Évaluation :
5

Art was awesome!

TODD G. 
Évaluation :
5

Very friendly and speedy

VANESSA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN S. 
Évaluation :
5

This was a very good experiance and will definitely be going back to use this location every time.

Bryan R. 
Évaluation :
3

The checkin process is challenging at this location as the gate lock code is discretely shared and only once you've begun the reservation which is not denoted in the instructions provided. Also, this starts your time before you've even entered the gate.

Joel K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL L. 
Évaluation :
5

The owner, Art, is very helpful and exceeded my expectations. I would definitely gi back to him for any moving needs.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDEN S. 
Évaluation :
5

Art is great! So helpful and made renting the right equipment a dream. Merci!

JAMIE H. 
Évaluation :
5

Art is a great guy. Everyone will enjoy renting from him. He will take of you.

RICHARD W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUZIE E. 
Évaluation :
5

Kind, very nice and understanding. Wouldn't change anything. Great to work with.

STEVEN T. 
Évaluation :
5

Art was a amazingly helpful. He is a great asset to Uhaul.

sybel W. 
Évaluation :
2

We needed a code to unlock the lockbox to retrieve our Uhaul truck key - we received poor instructions beforehand on how to acquire the code which resulted in more stress and time. At time of return, we again were told we needed a code to open the lock to open the gates to drive the truck in and return it. We were told the code was sent with the contract. After inspecting the contract time and time again, the code was nowhere to be found. This again resulted in stress and time late at night. The phone number we were told to call with issues did not answer or respond. It was a frustrating experience and while the truck was well-maintained, it would not be my first location simply based off convenience.

Joel K. 
Évaluation :
5

Always great service! Thank you.

DAVID CORAY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecilia T. 
Évaluation :
5

Always great service here! thanks

DAVID CORAY R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VALERIE C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KATHLEEN E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMES P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Judy P. 
Évaluation :
5

Top notch service..,very friendly and engaging. Refreshing after my earlier experience.

Keith S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK A C. 
Évaluation :
5

The customer service was Outstanding!! Actually the best uhaul experience I have ever had. Smooth!

Charles M. 
Évaluation :
5

The owner he is really good guy And honest ... Everything clean and fast I really like it

Juan M. 
Non les évaluations ont été soumises pour cet établissement.

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