Customer Reviews for DDAR Rentals LLC
(Concessionnaire U-Haul dans le voisinage)

1 837 évaluations

597 Luis Munoz Marin Blvd   Jersey City, NJ 07310

(201) 793-8921

Heures d'ouverture de l'établissement

  • Lun - dim : 12h am à 11h30 pm

Services dans cet établissement :

Pour nous contacter

(201) 793-8921

597 Luis Munoz Marin Blvd
Jersey City, NJ 07310

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 12h am à 11h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Yishu W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Georgios D. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

AUDREY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREGORY D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Will V. 
Évaluation :
1

I have a reservation at 7pm, but the owner is not there. He asked an Exxon employee to cover him. That guy know nothing about Uhaul and couldn't do anything to help me. The Exxon guy called him for many times, and he finally called back after 20 mins. When I returned, he also overcharged me for a weird NJ local fee and a gas charge. I've refueled the gas to the level when I pick up the van. Since the owner didn't even show up when I pick up, of course he doesn't know the gas level at the beginning. He just charged me blindly and refused to correct his mistake.

Nong Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANTIAGO C. 
Évaluation :
5

Stop telling me a truck is there when it's not.

Hunter F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETHE R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Chao Hsiang C. 
Évaluation :
5

FREINDLY STAFF !

Efrain G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACK M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUSTIN N. 
Évaluation :
5

Excellent customer service. Everything went beautifully. Merci

ANNE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kindra P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Nothing. It is already good.

RADHAKRIS P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pedro A. 
Évaluation :
4

The system was down so I had to wait almost an hour to get my truck, but the guys were nice and helpful

Mateusz W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JORGE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason K. 
Évaluation :
3

While the locations were fine, the entire experience was absolutely awful. I had to drive all over town just to pickup my truck, that had been switched from what I was “guaranteed” to have just two days prior. This ended up costing me $200 in fees from my movers who had to wait 2 hours for me to get back to my building with the truck. Just a terrible experience overall.

Sydney G. 
Évaluation :
1

My reservation was booked for 12AM but the manager left at 11PM the evening before. I had to wait until 7AM to pick up my rental. When returning my rental, the manager at this location expressed very little concern for safety when I showed him the cut bottom of a coffee cup taped over the gas tank nozzle as a replacement for the actual gas cap. I'm curious to know how thorough a vehicle safety check is performed at this location.

REUBEN M. 
Évaluation :
5

None exelen service great crew members in this location

JAVIERE V. 
Évaluation :
5

Good service

HARVY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SWAPNIL J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THIERNOI D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesus T. 
Évaluation :
1

Called the location asking for any available trucks, the man working at the location hung up on the phone and not willing to provide further details about the price or any other pertinent information due to the hang up. Had to call back again after I was rudely hung up on. I was taken back by the way the workers actions giving I'm looking to give them business. The worker seemed very careless, not willing to help out at all. I'm 100 % never going back to this specific location and will consider taking my business elsewhere. The passenger door wouldn't close properly, no Insurance card to be found anywhere in the truck (Luckily I didn't need it). Right side mirror was not secured properly and kept moving while driving ( extremely dangerous when switching lanes). The same worker wouldn't show myself or my buddy where the truck was. Additionally when I asked politely if I could park my car in the spot where the U-Haul truck is or anywhere on his lot he immediately without hesitation said no. Overall impression the worker made it very clear that she did not want our business at this location. My friend who it is my witness even said the same thing. Thank you for taking the time to look into this.

FRANKSALVATORE L. 
Évaluation :
5

Excellent

HARVY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETHBEATRIC G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SAGIV O. 
Évaluation :
5

This was an overall seamless, easy-to-accomplish experience. The attendants were friendly and informative.

JANET M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudio Z. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MELODY T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEFFANNENICOLE P. 
Évaluation :
1

1. No place to park and when asked the attendant was extremely rude. 2. Any question I asked, he behaved as if he's doing me a favor 3. In the end, I had a question about discrepancy in the bill, and he was so rude "You are unnecearrily complaining" and he just walked out. There is a way to talk in society. He had absolutely zero manners.

APURV B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Taylor E. 
Évaluation :
1

The employee was very rude.

Jackriel P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Irene K. 
Évaluation :
5

This location was wonderful but my overall experience with Uhaul was horrible. At my initial location, my truck was not available and caused a huge inconvenience for myself and the movers I hired. This is unacceptable.

JENNANOELLE P. 
Évaluation :
1

Horrible experience. The representative was downright rude and not helpful at all. He was very dismissive and not customer experience savvy. I will not recommend this location to anyone if he still works for your brand.

DAVID C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

BIENVENID J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS P. 
Évaluation :
1

The vehicle was in very poor condition. The fuel was less than half of the tank when received. The staff was rude and not supportive to address the concerns at all. The response from the owner was "Take it or go somewhere else"

VIRAVID N. 
Évaluation :
2

Wrong trailer after ordering it one month before. "Take it or leave it". Ordered 5Ã-8 and take a half loaded 6Ã-12 to Florida. Had tax exempt certificate and asked for discount on oversized trailer, but they said I could only talk at drop off. Drop off said the opposite.

Alexander H. 
Évaluation :
3

Should let people know there is no parking or rest rooms for paying customers before arriving.

Roger L. 
Évaluation :
2

my issue is with the 15 foot vehicle I was given. The 15 footer had 100000 miles on it, the brakes were noisey and lastly the engine made a very loud noise when accelerating due to a leak in the exhaust manifold. My trip would had been a nightmare all 1200 miles. after a phone to uhaul... I was told to drive that same vehicle to another location to receive a replacement. The other location was helpful but not immediately. Asking me question like what is wrong and etc..I justed wanted my rental and leave. I still had to drive to another uhaul location the follow day to pick up a autotransporter. Now I'm behind my schedule... Being told that a few day when you'll receive info for the location of the rentals and equipment to only pick up a vehicle with issues could have all been avoided with proper management of vehicles maintenance needs and safety checks.

GIOVANNI R. 
Évaluation :
3

I filled up at their station to the desired amount, yet it still said I needed two gallons

Luke P. 
Évaluation :
3

The operator of the location is very unprofessional. He entered incorrect mileage on the contract and when asked about it provided a lame excuse and offered cash reimbursement without even verifying it. It seems they try to trick all the customers and hope that some of them fall into the trap.

Sourabh D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHANG G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Betty Boo G. 
Évaluation :
5

Goosd service

HARVY G. 
Évaluation :
5

The tire rims were rusty..

MUHAMMADKHALID A K. 
Évaluation :
5

The pick up location is a small gas station, but they always have availability of different truck sizes, even when other stores don't have availability for weeks.

YOLANDA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTHUR S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL P. 
Évaluation :
2

I was overcharged based on mileage (charged for 50 miles when I drove less than 20) and overcharged for gas which I returned at the same level as I purchased. When I asked about the extra fees the attendant said “I don't know what those are for” and walked away.

JOANNE C. 
Évaluation :
1

I bought boxes and when i arrived the attendant told he didn't have any boxes available, and the equipment i rented to move my stuff was not available so i had to take a smaller one.

EDWINA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERTO S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth K. 
Évaluation :
5

Quick and easy pick up

BRADLEY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLENE R. 
Évaluation :
4

Keep your employee happy - he was the best and made my pickup experience great.

RICHARDS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derrick W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW D. 
Évaluation :
5

When I returned my uhaul, I forgot to bring my two hand carts. I was exhausted from moving and it totally slipped my mind. He assured me it was ok and to bring it tomorrow (after he spoke to management). I brought everything back at 9:30am on 11/7 like I promised him. Whoever was working on 11/6 around 6:00pm was very helpful. Thank you again!

JOSEPH F. 
Évaluation :
3

The website indicated that the location had equipment that was not actually available. Didn't find out until I was already at the location. Also was unable to check in online when I got to the location (kept getting an error message saying my session had ended). The cup tray in the truck was also sticky and littered with crumbs from a previous user. Other than that, the overall experience was pretty good; and I appreciated it being paperless.

KEVIN W. 
Évaluation :
5

I picked up and dropped off at this location, and everyone made it quick and easy. Shout out to Mohammed!

Sarah H. 
Évaluation :
4

Maintain the customer informed of any change,. Hour by hour.

MANUELR E. 
Évaluation :
5

The phone number I located on google did not match the store location. Otherwise, it was easy to go into the location to extend my rental each day.

LAURA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DORIS N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan C. 
Évaluation :
3

The van smells like an animal farm. I believe Goats or sheep have been transported by this Van. Very disappointed, I wasn't able to move my home furniture.

ANAS A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BAYANNE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALDAIRRODOLFO F. 
Évaluation :
5

Angel Moina need a better wage. PROMOTE NOW.

ERIC V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ankita K. 
Évaluation :
5

There were 5 people ahead of me. Please reduce long wait time.

JACQUELIN F. 
Évaluation :
4

I was charged $25 for insurance that I declined at the time of booking and when I picked up the vehicle The vehicle smelled like someone had thrown up in it. I had to drive with the windows open the entire time to avoid the smell

William M. 
Évaluation :
4

Great service! Reliable

KABAKA D. 
Évaluation :
5

Keep it up

MEHTAB H. 
Évaluation :
5

Wipers are terrible,tires near bald

Jason M. 
Évaluation :
2

Individual was not friendly. Changed our drop off location without letting us know. No where to park. Not a great experience at all.

RACHEL S. 
Évaluation :
5

The van I rented to move my belongings smelled horribly of vomit and worse, kitty litter to mask it. The time spent inside this wretched vehicle was nothing shy of degrading and I cannot understand why this would be a rentable van!!! I wanna check myself in to a fucking psych ward for leaving the lot thinking it must just be in the air…Itwas not. It was in the van. Why in gods green earth would this van leave the lot as a rental? Also, the dude may be shady there. Can't tell but I got a 20 $charge after an 80$ charge for 1 day and less than 15 miles. What is happening? This is a scam Please call me at 551 6558037 or I'll call you. Your choice.

ANDREW K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MANDY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vinnie K. 
Évaluation :
5

Great depot in and out quick when renting

MARTINP M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ANDREW H. 
Évaluation :
1

Uhaul was given to us with 3 miles to empty even though the location is a gas station. Attendant was rude. Since location is a gas station you may have to wait for them to finish with customers.

TAYLOR NICOLE H. 
Évaluation :
5

First time moving out post grad and this uhaul location made the experience amazing!

Victoria M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHRISTOPHER D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Shuai W. 
Non les évaluations ont été soumises pour cet établissement.

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