Customer Reviews for DDAR Rentals LLC
(Concessionnaire U-Haul dans le voisinage)

1595 évaluations

597 Luis Munoz Marin Blvd   Jersey City, NJ 07310

(201) 793-8921

Heures d'ouverture de l'établissement

  • Lun - dim : 12h am à 11h30 pm

Services dans cet établissement :

Pour nous contacter

(201) 793-8921

597 Luis Munoz Marin Blvd
Jersey City, NJ 07310

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 12h am à 11h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVENEZRA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALON V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

IDRISS D. 
Évaluation :
3

Wasnt clean enough. Also the truck was throwing a lot of smoke while driving and the engine didn't at one point and had to call road side assistance to tow it

Krina Nanubhai P. 
Évaluation :
5

I can't think of anything. All was smooth and professional

HUSSEIN H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Heather M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mu-Hua C. 
Évaluation :
4

Ensure vehicle is properly cleaned between rentals.

Saurabh M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VENTURA H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter C. 
Évaluation :
1

Extremely rude and overcharged twice what I should have paid.

JORGE H. 
Évaluation :
1

The guy who worked that gave me awful attitude and services. I booked for 4 hours and returned it in less than 4 hours. I place 15 miles drive but drove only 6 miles and returned it. The guy want me to pay gas for 10 $. Yes I'm deaf individuals and they guy wouldn't read my note or cooperated with me in this. Wasn't appreciated the guy who short and look like Latinos. I rate this 1 out of 10

Rood M. 
Évaluation :
3

The people were rude

Sahil B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Akil Abbas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cosmo L. 
Évaluation :
1

I returned the auto transport prior to returning the truck. The guy in charge was extremely rude and condescending. He kept yelling despite me still remaining calm and polite. He also extorted 20 $from me for simply keeping my car at the lot for 20 mins while i parked my truck at my apartment and returned. I would seriously recommend formal inquiry be made regarding this. The guy was working the night of 17th July.

ANAND VITHAL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerardo S. 
Évaluation :
4

Check to make sure foors open and close easily. Mine was difficult to open and close.

PATRICIALEE Z. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SANJIV M. 
Évaluation :
5

Rien

SAMUELANDRES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARVY G. 
Évaluation :
4

Place was good. Employees were friendly. The vehicle was in good condition and did well for my move. Price wasn't horrible.

BRIAN S. 
Évaluation :
5

This location was absolutely perfect for what we needed. Merci

THOMAS A. 
Évaluation :
5

Best price that place cheap better then other store

EDDIS G. 
Évaluation :
3

There was no space for customer parking.

Saeed V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany K. 
Évaluation :
1

The people at the counter were rude. They charged me extra 9 $dollars and when I asked them they told me to call uhaul customer service to get the credit. No explanation was given to me. Any questions you ask them about the vehicle their reply is we don't know. I did call uhaul customer service but was on hold for 30 minutes and gave up. It was a disappointment. Guys at other rental services are courteous, better and helpful.

Jatin M. 
Évaluation :
5

Everything went smoothly and professional

Frank B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura N. 
Évaluation :
5

Very efficient, in and out, very helpful. Je referais appel à lui.

Jeremy K. 
Évaluation :
2

Angel was miserable. He was short and rude. It was stressful for everyone because somebody didn't return a truck and I guess it just did a cascading effect from there. But... I was being as pleasant as I could be considering U-Haul called one hour before my reservation to tell me my truck wasn't available. I had to contact my moving help and my apartment building because reservations had been made for the moving help and elevator. I have to make a second and probably third trip because my moving help was not available to help me as long as I needed. It was the hottest day of the year with excessive heat warnings, but I still had to get the job done. The guy booked me for 6 hours instead of my reservation of 24 hours, which probably fed even more into the truck shortage. Meanwhile I paid full price for my truck and it will cost me a bunch of money and time because now I have to make the trip with my personal vehicle instead of one trip with a U-Haul which kind of defeats the purpose. When I returned the truck the other guy told me angel needed a vacation. Well so do i. But I wasn't a jerk to everybody. When I asked Angel to explain a little bit of the detail of my cost breakdown he was again short and rude and mumbled something under his breath. I filled up the tank because it was given to me almost on empty and I wish I could get a chunk of that cash back because it cost about 70 $to fill the tank. That was more than half of my U-Haul rental cost. I just can't even tell you how miserable this whole thing was. The engine sounded strange. So I hope at some point this thing goes in for a maintenance check. I have driven moving trucks for a very long time I am in my fifties. And this one just didn't sound healthy. It was clean and it had air conditioning so I guess overall I got some of my things moved. I wish they would give me a van rental for free today but I know that's not going to happen. Very disappointed. I used Penske last time and hated them for my cross country trip. So I swore I wouldn't go back to penske. This may be the one that has me looking at Enterprise or budget. It was horrible. On the other side I did Reserve through U-Haul a business called diamond movers and the New York City area to unload my belongings. They were professional and courteous and the best movers I've ever worked with.

KAREN ANN H. 
Évaluation :
3

Ordered blankets with my truck, location didn't have them. So I had to go to another uhaul location, the whole ordeal took me an extra 2 hours that I didn't have. Truck wasn't super clean, arm rest and chair was sticky, like something had been spilled on it.

LUCAS P. 
Évaluation :
1

Over charged for my rental. I tried to talk to customer representative but couldn't connect even after an hour wait

SACHIN P. 
Évaluation :
4

I left a valuable item behind the seat by mistake. Angel found it, held it, and protected until I could have it picked up. That is an honest man and a credit to the company.

SALVATORE M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PETER G. 
Évaluation :
5

We had a situation in which we had lost our keys in the truck and didn't realize until after we returned it, Muhammad was extremely helpful and had our keys back to us in no time

Benjamin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VINUTHA M. 
Évaluation :
1

The man that took our truck back was extremely rude You can tell he doesn't like his job. Very bad experience.

Brian A. 
Évaluation :
4

CARGO TRAILER WAS LEAKING

MINAZ S. 
Évaluation :
3

There was very little fuel in the vehicle they gave it to me. Should be at least half full

RONALD M. 
Évaluation :
1

I have been to this location to rent uhaul almost about 3-4 times this year and they have all been great till the most recent one. The older gentleman that checked me out for my uhaul was extremely rude and yelled at me when I asked him if he could recommend somewhere I can park. Without even fully listening to my question he yelled at me saying no parking here! So I drove about 5 blocks and parked near some condos. I came back to pick up my uhaul van to drive and as I drove off he calls my cellphone asking why I didn't pick up my uhaul and where did I park. He told me to come back and pick up my Volvo. I didn't drive a Volvo so he said sorry and hung up. When I came to return my uhaul and was trying to refill the gas another attendant came out just as rude and bent my first card in half saying it was a bad card. No gave him 2 different cards and it turns out it was the machine at the pump that was faulty, bit my cards. Now I have a bent card. Moving is already stressful as it is and it's great that the workers at the gas station on Marin blvd can make it so much more stressful. Have a nice day

DUAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Adam N. 
Évaluation :
5

Rapide et sympathique

Sean H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mackenzie K. 
Évaluation :
5

Great place to rent easy in and out , professional

MARTINP M. 
Évaluation :
2

Have parking.

ELLIOT B. 
Évaluation :
5

Juan is the best! He answered all my questions and he had an awesome attitude!

Gerardo S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Spencer G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT C. 
Évaluation :
5

Fast, efficient staff. Vehicle spotless, online check in process was incredibly easy. Would definitely use again.

Benjamin O. 
Évaluation :
5

I have to give this location and the Uhaul staff a 5 star rating. They were super helpful, and made it very easy to pick up the vehicle and return it. The whole process was seamless and easy, and they are polite and courteous; what more could anyone ask for!

JOHNHENRY E. 
Évaluation :
4

In a final amount of 32 $. A amount of 8 $(25 %) as hidden charges doesn't make sense!!!

VIPUL V. 
Évaluation :
5

Needed a van for a quick move… vehicle was ready when requested, clean and ready to go. Great service. Highly recommended!

Hans E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENMARK L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALAN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler K. 
Évaluation :
2

We did most of the drop off online then at the last minute the rudest little worker man, rudely demanded we give him the key even tho instructions said to put in a lock box. He was very rude.

Paul P. 
Évaluation :
1

Worst location ever! They over charged us and now we have to dispute it. The u-haul customer service people were no different.

CHRISTOPH D. 
Évaluation :
1

You changed my pickup location meaning I had to pay expensive uber both ways when I coud have easily walked to my location i had picked. You just decided to do that last minute so I dont cancel the pickup, and you added an extra 60 $dollars expense withe the ubers.. sleazy/rude people at the pickup location makes the experience forgettable ... 0 stars

Roberto E. 
Évaluation :
5

I could not travel the same day as I booked one way, so I had to pay extra 40 $to the DDAR rentals LLC to park same truck I rented, just so I pick up in the morning not cool.

Shitnaan A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deepesh Anil P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gabrielle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christoph B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARLON R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Manuj P. 
Évaluation :
5

Service was fast, and done nicely.

Megan D. 
Évaluation :
1

The person at the check in was unclear about stuff. There were no dollies provided and he charged me extra for the trolley.

Rohan G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MELISSA R. 
Évaluation :
4

Better signage on UHAUL service desk location. There was no way to know the UHAUL was same as the gas station cashier counter,

JACQUELIN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harmandev H. 
Évaluation :
2

I was charged a lot for gas. I barely drove for 9 miles and I was charged more than a gallon for that. Not happy at all.

Praneesh K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER C. 
Évaluation :
5

Large fleet of quality vehicles and exceptional customer service!

MICHAEL V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steve W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHANTI G. 
Évaluation :
1

First you need to get someone who understands the language lucky I speak Spanish Two I would recommend some custom service training Cause right out the gate I new this guy didn't know what he was doing He over charged me then I showed him my bank account he's like well that not what I charge you charge me again but the wrong Price It's was horrible if it wasn't that I had no time to find another truck I would have walked out Horrible horrible horrible

LUIS R. 
Évaluation :
5

There was only one individual working for U-Haul, the tiger Mart cash register, and pumping gas. There should be at least two people working.

Andrias B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jairo C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julio B. 
Évaluation :
4

I was charged incorrectly for my trip. They charged me the original estimate of 90 $when the revised contract was less that 40 $.

BRANDONCHRISTIAN F. 
Évaluation :
3

There was some issue with my reservation in the system that took a few minutes to resolve, but Juan did a great job and helped me out.

James D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CLARENCE H. 
Évaluation :
5

S.O.

Royceton V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE R. 
Évaluation :
5

Agent was exceptional. He deserves a bonus.

Kevin P. 
Évaluation :
1

The Uhaul personnel was not wearing a mask at all both indoors and out

EDUARD T. 
Évaluation :
5

Very helpful staff. Good equipment at reasonable prices.

Michael V. 
Évaluation :
2

Extremely disappointed with U-Haul from every step of the way. Day of, we went to the address where our reservation was confirmed by email to pick up the truck only to find there was no reservation. The team on-site called corporate and discovered our reservation was at another location, so we then had to Uber over to the new location. After chatting with that team, they confirmed there was no reservation at that location and gave us a third address where our reservation was confirmed; had to Uber to the third location where FINALLY they had our truck. After signing all the paperwork we checked the truck out, which when confirming the condition of the vehicle, all of the photos presented were of a brand new truck and definitely not the one we were given. Inside the cabin was disgusting and looked like it hadn't been cleaned in several uses with customer paperwork on the floor. In addition, we made a reservation for furniture dollies, hand held dollies, and moving blankets. The attendant only confirmed at the end that there were no furniture dollies or moving blankets on site, and it "is what it is, nothing is guaranteed." When you make a reservation, you expect to receive what is confirmed by email and not have last minute changes especially when you have a move first thing the next morning. Not only did we have to pay for the truck, but two additional uber rides to the final location AND we spent 200 $on moving blankets which we cannot return all because our initial reservation was not honored. This was completely unprofessional and would be something I would expect from a less reputable company. All of the U-Haul employees could care less about us as customers and were completely unhelpful in solving any of the issues we had along the way. Even called the customer service number personally to figure out what the issue was and where we could pick up our truck, the service agent had an attitude and ended up dropping off the call with no call back. After this experience we definitely would not recommend using U-Haul for any moving needs. Moving is stressful enough already, this is the last thing you need on a moving weekend/day.

JAMES CONNOR D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Qi W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark A. 
Évaluation :
5

Affordable, Available, Convenient. Easy pickup, Easy Return.

Gary D. 
Évaluation :
5

The move went perfectly! All because of you .. the prices were fantastic !!! Not one problem ðŸ'

BRENDAN G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
1

Drop off vehicle was horrible, I will never use this location again and don't recommend anyone that place.

DZMITRY D. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Retour
Haut de la page