Customer Reviews for Dees Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dees Rental

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Joan F.
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Customer did not leave a comment.

Sheila M.
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Scott W.
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Paul P.
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RICHARD B.
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danial S.
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Fast and friendly service

Ken H.
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David B.
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Sallie G.
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Have an extra pair or wiper blades available in cab.

Don C.
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Staff was always helpful, friendly and respectful.

Don H.
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Charles M.
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Patti W.
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CAROLYN J.
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Very helpful and easy to return the rental trailer & close out the rental.

Cynthia S.
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Sean C.
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MARK P.
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Dan C.
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Fred B.
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MICHAEL P.
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Chris D.
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Customer service was excellent! Service agent was very friendly and helpful

Tammy A.
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Martha A T H.
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The clerk called me and asked me to return the 20 foot truck early. She said that she had another reservation at the time my truck was due back. I did as she asked and returned the truck early. Because I returned the truck early for their convenience, I should have received a credit on my bill. I did not receive a credit on my bill. Had I known that returning the truck early would not have affected my charges, I would not have returned it early. I had rushed to get it back. Overall, my rating would be a 4 out of 5 because of this. Thank you!

Rob A.
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Dan B.
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Dan C.
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Dan C.
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Very professional and courteous.

Lucas M.
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Mark R.
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Great employees and good service. Thanks Mark

DARLENE D.
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Excellent, friendly customer service.... U-haul truck had snow tires on which was great, for just a local move across town to new apartment in Wasilla. Only comment is buyer beware... local moves are advertised as 'cheap' rental, but you pay dearly for mileage.. I was able to rent a trailer and move from New York to Texas in 2 days since didn't pay for mileage with across country move...., cheaper than moving across town here in 2 days, due to local moves charging mileage when make several truck runs with stuff.... oh well, it is what it is..... and that is not the fault of the local store..... they are very nice & knowledgeable....

Chris J.
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Previous customer did not have the truck back on time. Staff did everything they could ti make sure we were taken care of. Thank you!

Lindsay M.
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Very kind and helpful. Thank you very much!

Ronda B.
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Maybe have the tank full of gas. Mine was at a quarter of a tank. Not a huge deal, but could have been smoother had I started with it full.

Jennifer K.
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Checking in the uhaul with the website was a difficulty.

CATHY B.
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CHAD H.
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Kevin C.
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Front desk staff at pick up and return were great.

David B.
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Connie S.
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Kim S.
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I would keep up the positive and friendly atmosphere.

SCOTT W.
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Clean the windshield. Other than that, thanks for the great service.

CATHY B.
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CATHY B.
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Jeff W.
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Mike L.
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Robert E.
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Garth G.
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Donovan E.
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Henry H.
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Thomas J.
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This locations customer service was amazing and very polite. I will definitely use them in the future shall we need a moving truck. Thank you!

Dan B.
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Trailer was clean and ready at scheduled pick up time. I need to move materials a couple of times each year and this is an easy, affordable way to do so.

Douglas F.
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Olivia C.
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We were told we can bring the truck back with between 3/4 and 7/8 of gas, so we did and we’re told we were going to be charged $7 for gas. So we said we would fill it up ourselves since the lady stated it was .5 miles down the road. I ended up driving a couple miles down the road to the gas station she suggested and ended up paying more than $7 for the gas plus the extra miles. She gave us wrong information and made us pay extra money. Will not be returning to uhaul.

Mike A.
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It wasn’t the locations fault, but the online reservation system needs to be accurate. It creates a mismanaged expectation and increases frustration. Online inventory should match available inventory.

Glenn L.
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Very good service.

Kathryn L.
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WALTER B.
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Hilary H.
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Customer service was great. Overall I was completely happy.

Crystal L.
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Customer service was great upon walking in. Easy and quick to get what I went in for. Good prices and equipment! Easy to find as well.

Harley H.
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Pete L.
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Kodi L.
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ROLANDA W.
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Truck was clean, staff was friendly.

JAMES K.
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Make sure rental trailers aren't frozen into the ice on the ground, and wheels aren't blocked in by snow and ice.

Colin B.
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Cab was too smoky!! It REEKED of the smell; my asthmatic son couldn't ride with me.

CORY W.
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Claude D.
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good service.

SAMUEL P.
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CHRISTEN O.
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Frederick D.
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Would like to be able to open my receipt so I know what the charges were

Katherine B.
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Very friendly and professional. Would use them again. Thank you

Jeanne M.
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keep up you good work. it went smoothly.

Douglas F.
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Very friendly and efficient. Were great about adjusting to changes in my situation.

JAMES K.
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BIANCA P.
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Fast, courteous and professional

steven L.
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Good Job!

EDWARD S.
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I received this vehicle on a Saturday. This was the last vehicle in the valley.. Though it was a nice van type vehicle I was able to accomplish my move. I suggest to anyone to advance a vehicle.

TIM M.
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Ronald A.
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Botched reservation by Uhaul only cost uhaul 50.00$ but can have serious consequences for the customer because the truck they reserved is not provided

AMY E.
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Paul L.
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Vehicle and staff were top notch, very good experience

JAMES S.
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Easy set up and return.

Jennifer M.
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They were closed for the holiday

Chad C.
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Customer did not leave a comment.

DOUGLAS W.
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ZACHARY W.
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Loved that a truck was ready and available even without a reservation! The store front was clean and professional appearing (unlike a lot of Uhaul locations), and the gentleman was very kind and helpful. Thankful for the discount we were given when we returned everything in good shape - an unexpected surprise that makes me feel valued as a customer. This location will definitely have my business in the future!

Christina W.
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Ensure that the equipment rented is actually available. Clean equipment before renting out.

Trent H.
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Customer did not leave a comment.

Dwight G.
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App-based check-in works - a little slow, but worked fine. Thanks for the truck.

anette H.
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Everything was perfect. I could not have had a nicer experience.

CATHY B.
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Leopoldo R.
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The representative that helped us was very attentive, courteous, and helpful. I believe his name was Jake or a variation of that.

KEVIN B.
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johnny K.
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i had to drive 300 miles one way to pick up the truck and drive it back 300 miles to load it.

Amanda D.
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Wonderful friendly customer service and fast! Would highly recommend using this Uhaul location!

Tim L.
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Air conditioner needs to work. Not fun driving 3200 in 90F heat and no air conditioner

Robert S.
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THOMAS N.
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CURTIS D.
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Great

David H.
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It just wasn't a good experience and the person trying to help me was struggling and could not get ample help.

No reviews have been submitted for this location.

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