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CYNTHIA L
Customer Reviews for Delaware Equipment Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The 2 guys at this location were very friendly and helpful. I was in and out in a matter of minutes. This location is now my go to location from now on.
THOMAS MNothing, perfect!
GENE MWas excellent attention thank you so much
ROSAEL DContinue being helpful and accommodating.
FRANCES AThis facility has always been good.
Dan SHello, When picking up my car within Middletown DE, I broadly was earlier aware with that location being departed at 11am on Saturday morning. But your telephone representative for processing my oncoming Rental path, was EXTENSIVELY VERY NICE!!! She has friendly included your website approach (on my cellular), while including her for very proper response for presented to me the exact path included within (like being my sister). But I also wish for still talking with her when starting that engine on, as the gas size was unfortunately being 2/3 filled before departing. Because I unfortunately paid more money for fully filling that gas tank & before returning that into your other location within Media PA. And the AC/Heating vent was additionally not working properly. So I logically wish for also presenting that issue to herself before departing, but unfortunately excluded that.
SHAWN DVery helpful getting me in and out quickly. Mike was especially helpful, and professional.
Matthew FExcellent customer service!
RAYMOND TMike was great helping me get the trailer hooked up.
ROBERT ISeems to be working just fine as is
JAMES MRent from them in a regular basis. Great vender, smooth transaction
CYNTHIA LService wss excellent!
THOMAS HGood and courteous staff. Always eager to help.
ANDREW SFriendly and helpful staff.
DAVID Sit requires multiple keys strokes to start engine
RAGHAVENDAR LGreat exprience!! Would highly recommend this location.
ALEX AExelente servicio muy confiable los veiculos estan en optimas condiciones
Victor RI rented from them 13 years ago. Returned ssme 5 star service. They are excellent people gave me a new U haul for my out of state move.
RICHARD MKeep it up
NISSO HBoth place where I picked up and dropped off were fantastic
George KEverything went as expected. It couldn't have been any easier.
TIARRA TI liked the person working at this location. He is very professional and soft spoken person.
Rajeev KFriendly and simple. Easy spot to rent from- would recommend!
Jeannie MUnlimited drop off hours was awesome!
Anthony KWhile Delaware Equipment was great and helpful my experience picking up from uhaul overnight was terrible and I'll never do it again. I had an issue with the uhaul app forcing me to reschedule my pick up 3 times. I am very dissatisfied with the process.
Janice Ds/o
Milton WS.O.
Milton WI recently rented a trailer from Uhaul and hauled a cubic yard of mushroom compost. Unfortunately, it was raining heavily when I returned the trailer, making it difficult to fully clean it. Despite this, the Uhaul representative who inspected the trailer on Saturday didn't charge me an additional cleaning fee. However, I was later charged a $15 cleaning fee, which I find unreasonable and surprising, as this has never happened to me before. I would appreciate it if you could review this charge and consider waiving or refunding it, as I believe it was unfair given the circumstances.
Om DGreat customer service at the pickup center
James LI have gotten uhauls from here twice……the weekend before last there was horse manure in the back I had to hose it down before I loaded my things. I figured it was a one time occurrence….the weekend that just passed, there was mud in the rear of the vehicle. I have video of both occurrences.
Lamar BStaff was very professional, informative and courteous..
Dwaine SI was definitely impressed with the level of client relations
TYRONE MAll good.
Elsa WThe best Uhaul rental location ever
Henry GAll good.
Bockarie BGreat service.very polite employees! THANKS!!!
BRUCE MAwesome people and easy in and out location!
Timothy SGreat customer service and conversation. Gentleman came out and made sure my motorcycle trailer was hooked up correctly.
Michael MFriendly small town business truly nice people all went as expected
Karena KNot a thing. Everything went smoothly.
JOHN NVery professional employee and courteous. Highly recommend this location.
JOSEPH TNothing, the service was exceptional. First time I've ever had a place actually do the equipment check of light's and assisting with the connection of the tow hitch. Will definitely recommend.
JAMES BThe van was visibly dirty inside and out. Very dusty dash and muddy floors. There was moving blankets in the back which were tossed haphazardly which we did not request but then had to move out of the way for our load. The app took for-ev-errr to pick up and even longerrrr to drop off, so long that I had to call customer service. At least Stephan at customer service was quick and helpful. I chose this for the convenient location and after hours availability, but in the end I'd wished I'd done it in-person. The app just took waaaaayyyy too long to load things. A couch pick which could've been done in less than hour, took 2 hours because of the slowness.
BROOKE BThank you so much god blessings
Rosael DVery easy. I checked in, got the keys, and off I went.
Mark PGreat guys! The check in was quick and easy and the gentlemen helping was very nice and helpful. The gentlemen that hooked the trailer up was also extremely nice and helpful. Great place with great guys!!!!
Jonathan BEngine maintenance light was on and it was extremely difficult to turn the key to start the truck. Staff was extremely helpful and attentive to my needs. Very quick service
scott c