There was no rearview mirror which made it very difficult to drive safely.
Chelsea W.
Customer Reviews for DeLorenzo Tire & Auto Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
it didn't come eith a dolly n noticed it didnt contain a lock to close the storage area in back like mist of them do cuz i had it for 3 days moving
sonia S.I had received a call two days prior that the original location didn't have the truck i needed so i was sent to this one. When i got there i was told they didn't have the truck either. Thankfully they were able to give me a different truck for the same price but it took longer then planned.
SABRINA T.The after hours program is trash. There was no speedy pickup or return. Took me over an hour of my rental time to pick it up....then took me an hour to return it. The software is horrible.
Chris G.Clean the windows and mirrors more thoroughly
THOMAS V.Stop that location
MOE A.When I went to drop it off, the gate was locked, the business was closed, and the only key drop box was also locked inside the gate. Not only was this not the location I had requested to drop my truck off at, I had to drive there twice to do it and it was out of my way as well. Terrible experience.
SCOTT P.The entire check in process was disorganized. The first step requests that you locate the key box not the truck (even though you are supposed to find the truck first). I had done an online check in ahead of time and had to redo the entire process again on a day where time is of the essence. I was not pleased with extra equipment being in the truck taking up valuable space.
Justine T.Check trailers for damage before loaning them out.
Darlene B.Follow up on my complaint and give me a call as you said you would
michael S.Was not open. No drop box. My drop off location and pick up location moved. Very difficult drop off location and no drop box. Rate quoted by u haul service was not same as charged
Homer T.Patrons were asked to wear masks, but employees did not. It was difficult to communicate with the employee due to the loud and inappropriate move playing in the "waiting area". The movie was I NOW PRONOUNCE YOU CHUCK AND LARRY. The environment seemed unprofessional. Employees were nice.
KAREN B.