I've never had such a problem doing the self check in with the app. This time I needed a truck to pick up a large piece of furniture for my wife at 5 pm. To be proactive I reserved it for 4 since the site said I had an hour to get it picked up. I got there and tried to check in at 4:50 pm and by the time I got done resending a picture of my drivers license and filling it out again, it was past 5 pm so the site locked me out of my registration. Then I waited on hold for another 30 minutes to get through to someone to fix it. Had to reschedule my pick up. After that it was fine.
Dana V
Customer Reviews for Blue Bonnet Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Very quick and easy pick up and delivery
J HThe lady that works there was knowledgeable and easy to talk to.....the car dolly was broke. After I had taken it off the lot....I figured that my van wiring was bad.... after switching to my motorhome that I know works, I found the lights on the car dolly we're broke. After further investigation...I found broken wires in the wiring harness. Had to use my 4 way flashers to get the van home with the motorhome. Batteries died half way and I got a ticket. Was not the best experience. But it explains why someone dumped it in the middle of the parking lot instead of the back line.
Lance BMy only complaint is that the light connector was left in the mud and was hard to clean myself
DAVID PVery easy process from start to finish. Everything explained. Equipment clean and serviceable. Very friendly owner and staff
Jason PAs far as the place I rented the truck from, I would definitely return.
Joel HVery nice and helpful.
Deborah M