Le client n'a pas laissé de commentaire.Pam S.
Customer Reviews for Den Mar Automotive
(U-Haul Neighborhood Dealer)
Pour nous contacter
Plymouth, IN 46563
Services dans cet établissement :
- Mon–FriDe 8 h am à 4 h 30 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
trailer was great, but was a bear to unhitch without a jack. took two men (old farts) to unhitch upon return.Tom M.
Le client n'a pas laissé de commentaire.ann H.
Le client n'a pas laissé de commentaire.Dawn S.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.Jerry H.
Everything was great. Thank you.John L.
It was a very pleasant east going experienceVincent T.
Le client n'a pas laissé de commentaire.Richard M.
Keeping always goodDavid F.
Tell them ahead of time that they will be charged $25 if they don't sweep out the truck even though it did not need sweeping.Carrie B.
Truck was returned cleaned. They charger a $25 cleanup fee anyway NOT HAPPY ABOUT THATDANIEL WAYNE C.
Le client n'a pas laissé de commentaire.DANIEL WAYNE C.
Very helpful here. Got me in and out quicklyRobert A.
Just a normal self service drop off location. Nothing specialTyler T.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.robert U.
Bloomington drop out hard o fine, not enough parkingKeith J.
I really appreciate the Friendly service. So so many not wanting to work, or care about customer service, the place we rent from is top notch.sandy B.
Le client n'a pas laissé de commentaire.david G.
Le client n'a pas laissé de commentaire.Marina M.
Le client n'a pas laissé de commentaire.Eduardo T.
Nothing. It's great!Mike S.
No problemsDouglas B.
Good the way it is!Phil M.
Nothing. This was my second time renting at this location and it is ALWAYS a pleasure to stop by. The entire experience is great.Mike S.
Le client n'a pas laissé de commentaire.Eric W.
I've rented in other locations but they should all be as good as this oneJOSEPH S.
The online took a rocket scientist to complete. It took an hour and several phone calls and finally an operator staying on the line until I had the key on hand.Nancy A.
Le client n'a pas laissé de commentaire.debbie C.
Le client n'a pas laissé de commentaire.DIane S.
Le client n'a pas laissé de commentaire.Rhett J.
Le client n'a pas laissé de commentaire.John M.
Truck drove like crap, alignment is off badly.. all beat upSAMANTHA H.
Lights did not workWeldon M.
Le client n'a pas laissé de commentaire.LARRY R.
Smooth and easy check in process, quick and easy drop off with no hassle.eric W.
My order was changed from a moving truck to a cargo van without my consent because someone else wanted to rent the truck I reserved for Saturday on the next day Sunday. My pick up was a disaster, I wasn't able to use the drop off mobile off because it never showed I picked up the truck. I ordered a dolly, there was no dolly. All around very disappointing for what I was charged.Jeremy Y.
Le client n'a pas laissé de commentaire.Michael K.
I ordered an appliance dolly and received a regular dolly and then was charged for both. The truck was unsafe to drive due to bad brakes, loose steering, and the transmission shifted hard. I had to have a friend who drives semis come drive it and he said it wasn't safe at all.ELIZABETH K.
I had ordered a dolly and it was not in my unit at pick up.Nikki P.
The staff was excellent. She even was able to save us some moo! Merci.cathy H.
I wasn't expecting to be able to get a truck at the last minute at my local uhaul provider. Thankfully they were able to provide me with a truck,and great friendly customer service. Quick and easy pick up and drop off when we were done.Elizabeth B.
Le client n'a pas laissé de commentaire.Lane S.
Le client n'a pas laissé de commentaire.Leslie T.
While the location was fine the way you have to remotely get a truck is AWFUL. One of my worst experiences using a mobile application ever.Alexander M.
Have the truck cleaned off of snow and at least ice in the winter.Rebekah A.
Rented in Indiana drove to Texas. 6x12 trailer. Trailer is well maintained and each dealer was exceptional. Each one was friendly, courteous and truly made me feel valued. Uhaul is an American icon well deserved of special recognition. LB.Larry B.
Le client n'a pas laissé de commentaire.Devin H.
It was very easy to pick up my truck. The whole process went so smoothly. The rate was the deciding factor for me. This was very reasonable for a moving truck of this size.Hilary T.
Fantastic serviceWilliam R.
Didn't see any improvement needed. Friendly,quick service.sandy B.
Le client n'a pas laissé de commentaire.Jacob C.
Le client n'a pas laissé de commentaire.Bill B.
Communication was very lacking.Susan W.
Le client n'a pas laissé de commentaire.Angel B.
Le client n'a pas laissé de commentaire.Gary C.
Le client n'a pas laissé de commentaire.Laura W.
I have not picked it up yet and it is a one wayJeff H.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Travis H.
Le client n'a pas laissé de commentaire.Greg H.
Was hoping the person would have put my equipment on the car. Even though I know how it would be niceLESLIE H.
Missy was I N C R E D I B L E. What an amazing help & resource. Never let her go!CARRIE T.
I had changed the pickup time and was not changed at the pickup site. Fortunately a truck was available. It was an unnecessary hassle.John H.
I requested to drop the van off in my contract but apparently this location doesn't accept this type of vehicle. How the hell is this my problem?? I got charged a wrong location fee. Total bullshit. I didn't even get notified that I was supposed to take it somewhere else. UHaul sucks. Will never use this company again.Travis H.
Friendly and helpful people at Den Mar.Bradley S.
All went well, service was great.Gary C.
Le client n'a pas laissé de commentaire.Mark N.
Nothing comes to mindMickey K.
Le client n'a pas laissé de commentaire.Lyle L.
Le client n'a pas laissé de commentaire.JOEL N.
After hours drop off, but returning the equipment happened without any issues.Benjamin S.
U-Haul truck was not scheduled for contactless pickup despite me selecting the Truck Share 24/7 option. The pick up location was closed on the weekend and U-Haul had it set up for an in person pickup, which meant I was not able to pick up the truck on time. I was on hold for 2 hours and was paying the movers to sit around and wait. The reservation was finally corrected and I was able to take possession of the U-Haul. Truck was less than clean and had animal fur and dirt scattered throughout the cab of the truck. Once the reservation was corrected, the process did go smoothly.Zachary Y.
Had to install and uninstall trailer at pick up and drop-off locations. Do it yourself check/in bar code was difficult to find and didnt work at drop off.Richard V.
26' truck destroyed/damaged much of the contents during the move. Ride in cab was rough as expected of a super duty, but the back was apparently much worse. Cracked solid oak furniture. Marks indicating items were thrown up the walls of the truck. Smashed glassware. Damaged appliances. Everything inside the bed went from a single layer to stacked randomly on top of each other. Still waiting to hear back from the "contact us with any problems" form on why the trip was this rough in a basically new truck.Chad T.
Le client n'a pas laissé de commentaire.Cindy H.
They help me hook up the trailer to the truck helped me get my car loaded.Clare K.
straps were not right on the trailer. The trailer looked and was just bad from tie down straps to tires. The Unit was not ready and just sitting out in the yard. Being a second business they had vehicles all over the place which made backing up and hooking up the trailer a process.Shawn B.
Le client n'a pas laissé de commentaire.Hector O.
Missy at the Den Mar Automotive location in Plymouth IN was amazing and assisted us through the process and explained everything in depth. We had to change our reservation last minute and she was super accommodating. Needless to say I will be using U-Haul again in the future due to this great experience. ShawnShawn H.
Easy to work with and very curtious. Would use them againJerry M.
The truck interior was dirty.John G.
Earlier and later hours would be nice.Daniel P.
Nothing, perfect as usual at Den-Mar Automotive U-HaulWilliam R.
Le client n'a pas laissé de commentaire.vincent P.
Le client n'a pas laissé de commentaire.Brandon B.
Better service with the app would be nice. Really slow connection but it worked.Daniel P.
I reserved the truck for 69,89 and I was charged 108 without my approval.Tonya C.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Kelley C.
Online return was a big problem, for some reason it just wouldn't work.rebecca W.
Le client n'a pas laissé de commentaire.steve M.
Fast,friendly great people. Excellent!!!!!!!Rex S.
Le client n'a pas laissé de commentaire.CRAIG T.
24 hour pick up didn't work. Truck dirtyPatty H.
Le client n'a pas laissé de commentaire.Alaysha R.
Le client n'a pas laissé de commentaire.Donald F.
back of the truck was wet, holding water, I was charged over and above what I was told, returned full of gas and cleanThomas E.
The hitch was very rusty and hard to operate. I needed to use a lubricant to free it so that the trailer would grasp the hitch ball. Also, the door had the same issue with the rollers. It was very hard to open.Eric G.